We had our doors and windows installed this week. We went with A&M HURRICANE PROTECTION LLC. The other three companies totally ghosted us after dropping their quotes. A&M's salesperson Jason answered questions in an extremely timely manner. If I wrote the email in the evening or on the weekend, he responded. I couldn't have asked for a better sales professional. They even worked with me to install the doors I wanted, even though I did not purchase the doors from them. They installed all the windows and doors in one day. Three trucks and at least 6 employees. They sent back one installer the following day to install the window sills. I could not be happier. Other than some dust (expected) you would never even know they were here. They cleaned up every bit of scrap and removed the old windows, screens and frames. The employees could not have been nicer (even with my non-existent Spanish). I HIGHLY recommend this company if you are thinking about doing your doors and windows read more

Have used A&M on two of my properties and they truly do excellent work. Very receptive and attentive. Family owned business. The owner is on top of everything and makes sure the job is done right from the beginning. Highly recommend! read more

Just finished upgrading our windows and doors with A&M and we could not be happier with the outcome. Great service, knowledgeable employees, , best price, and beautiful product! Highly recommend. Salesman Alain was the best read more

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We had a fantastic experience dealing with Jose & the entire team of A&M. He was informative from the start & answered all my questions right away. We assumed doing around 15 openings would be messy but they covered & cleaned all areas to keep dust at a minimal level. Truly exceeded our expectations. We love our new impact windows & doors. I recommend them 100%. read more

With living in South Florida, preparing for Hurricanes is second nature. We've had accordian shutters on the second floor of our house for years and it was about time to get them on our first floor windows. A&M was recommended by a family friend and after looking around for different quotes, we found them to have the lowest rates. When the day came for the shutters to be installed, the workers were fast and efficient. They did an amazing job and now we're as ready as ever for Hurricane season! Hoping to not have a reason to use them though... *finger crossed* read more

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Great service from the beginning! Fast and clear quote ( no money upfront you pay when the work is completed), on time service, impecable quality of windows and doors, impecable installation. Installers deserve 5 star they were organized, clean and extremely professional. Don't waste your time with companies that promise service in 5 to 8 or more moths to install. Also our city permit super fast! Contact Alain for a quote his ph#305-606-3287 Thank you so much!!! read more

A&m Hurricane Protection - Shutters Near Me - Hialeah, Florida

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After getting several estimates to change our windows, we decided with A & M Hurricane. Our experience was amazing from the meeting with the owner, Jose to working with the installers, and office. All were very knowledgeable and professionals. Highly recommended if looking for a great company to change or install new impact windows. read more

A&M was recommended by a good friend so we gave them a call for an estimate. Our sales person was Alain who is THE nicest guy. There is no pressure at all from him to "close the deal". They have a showroom in Miami where you can go see what the windows look like before you make a big commitment. It takes about 8 weeks to order impact resistant windows. On day of install, 3 guys showed up to do our windows. They have a system in place and methodically went from window to window. We were amazed that they were able to get everything done in 2 days! Being that they were installed in July, we really lucked out that the weather held up long enough for them to finish each day. The new windows look great and are modern looking! So happy that we gave them a call! If you are in need of new windows, give Alain a call. I highly recommend them! read more

I am thrilled with this company they do exactly what they say the will do! Alain and his team did a great job and I am really enjoying the look, privacy and quiet of my new windows and doors ! read more

The best Company, and a pleasure. I had a hard time getting other quotes, and they came out, and by luck had an opening to install Accordion Doors at my business in Miami Gardens. Installers were professional, courteous, and clean. Don't bother calling anyone else, this Company is GREAT I never like many Companies in Florida, but this one is the best! Howard Rothman Arabel, Inc. read more

This company was professional and courteous from start to finish! Everything they promised was delivered and they never asked for a penny until everything was done and inspection passed. I would highly recommend. read more

Next company ever, after seen how they did the job at my cousins they did mine, my parents after and my next door neighbor as well. It takes a few weeks but they good a great job. read more

Ditto on all of the other 5 star reviews. A&M Hurricane Protection is a family owned business. I had called other companies for quotes on a new impact door and one accordion shutter. Jason was one of the last and frankly, I was happily shocked at his prices quoted. Based on the excellent reviews and A+ rating from the Better Business Bureau, it was a no brainer. The entire process went so well. I love my new impact door and my accordion shutter. This company is great and really cares about customer care. I highly recommend this company and am so sorry that I didn't know about them 20 years ago when I installed impact windows in my house and bought hurricane shutters on all of the other windows. read more

Worse customer service ever ! I had a appointment setup during the week, they never came nor called. When I called they said there was a mistake and that he would be there by the end of the day, that never happen.... Very disappointed. read more

If you're looking to do impact windows, look no further. Every aspect of doing business with A&M is top notch. To start with, Alain Manresa came out to give me a quote. His price came in lower then any of the other estimates I had already received. He was also by far the most knowledgeable person I had dealt with in regards to windows and doors. He really assisted me in choosing the right options for my home. His expertise helped me figure out what would work in certain areas of the house and what wouldn't. The installation went amazing. The crew of guys they sent exceeded any expectations I might have had. My wife was 8 months pregnant at the time and they made sure to clean up after working in each area. I'm very impressed how clean they left the house after each workday. The windows and doors looked amazing when they were completed . Best part is I didn't have to do any touch ups inside of the house. I can't be happier with the decision to go with A&M windows. read more

Mike Tunon and his team at A & M Hurricane protection were great. They did not ask for any money upfront, they got the job done and did exactly what they said they would do without any problems. My husband is a contractor and very picky and he was so happy with the work they did. If your thinking about it don't just do it. They were great. read more

A&M Hurricane Protection is THE BEST! I purchased shutters from them five years ago. The purchase and installation were flawless. I opted for yearly service and could not be happier. Calling to schedule appointments is exactly how service calls should be handled. The phones are always answered, service calls are conveniently scheduled and they ALWAYS let you know to please call if you have any problems. The service technician arrives on time and genuinely cares that everything is in perfect working order when then leave. I have had five years of experience with this company and every interaction has been excellent. I would recommend this company to everyone! Everyone I have every dealt with acts like an owner of the company. THEY REALLY CARE! read more

I bought a French impact window door with this company and I love my door. The men that installed my door were very efficient and polite. They were very professional. They made sure everything was in place and cleaned. They took their time while they were working. Everyone in this company were great to work with. I had a wonderful experience working with this company. They are very dependable. I also had my accordion shutters installed with them. They did an amazing job. I am truly happy with their services, from the people in the office to the technicians. I have referred them to my neighbors because, I believe in them, and I want them to be as happy as I am. read more

Love my new windows!!! I had my impact windows and doors (10 windows and 2 doors) recently installed and I completely love them. The house feels quite too!! I worked directly with Jose Perez, the owner and had a great experience with him and his team. Prior to the work being done, I went to their warehouse and I wasn't expecting the warehouse to be so big. We saw examples of all the window types and doors. They walked me through the process, inspection passed perfectly and they were on point! By the way, the company was referred to me by my co-worker, who was happy with their services too. Even though it was referral, I received three quotes and A&M came in with the best price. read more

Excellent shutter company with top notch service. Living in Florida, we have to live with the possibility of being hit with a hurricane on a yearly basis. My house came with metal panels, but I wanted to upgrade to either accordians or hurricane windows. A & M was able to provide both quotes. I ended up going with the accordians, since it was more affordable, but my sister-in-law used the same company and got the hurricane windows. The gentleman that came to give me the quote was very professional and knowledgeable in answering any questions I had, the pricing was reasonable, and got my city permits for me. The installers were also very professional, quick, and clean. In addition, I liked that unlike other companies, they provide yearly maintenance service for ten years for free. I am very happy with my shutters and would recommend this company if you are looking to improve your home hurricane protection with shutters or hurricane windows. read more

alain and his team was a blessing,professional work was done from beginning to end.the installation of the windows,sliding doors,front door were expertly and smoothly done. alain took the time out and made sure i was happy. alain was very knowledgeable of what i needed for my home. when i texted or called alain, he was always responsive in answering in a timely manner. alain and his team were courteous and respectful. they were willing to do what was needed to keep our property inside and out secure and protected. the installation of the windows and doors makes the atmosphere in our home quieter and safer.don't think twice when considering a&m i have recommended every one i know to them. not only are they the best choice for the job, they have the best prices. it,s hard to find a team so committed to excellence like this. virgil read more

Very unreliable. Sergio came out on April 20, measured the windows and gave me an estimate which I agreed to. He said he would be working on getting the permit and would soon start. It is now one month later and I can't get hold of him nor anyone at the company. I call and they immediately put me on hold and don't come back to the phone. Sergio's cell phone number goes unanswered and his mailbox is full. Now I am back to square one trying to find someone to put up shutters and it's close to hurricane season. Thankfully I didn't give them any money. In addition, their contractor's license has expired. read more

A & M Hurricane Protection did a great job. Alain Manresa from the company showed up on time and quoted me the best price. My windows and doors look amazing! Thank you Alain & A & M. read more

A&m Hurricane Protection - One of my doors - Shutters Near Me - Hialeah, Florida

A & M Hurricane "Protection" is without a doubt THE worst company I have had the misfortune of dealing with in my 14 years living in South Florida. One star is being generous! I wanted to protect my home for the 2018 hurricane season so chose A & M after some research and a very high recommendation. These people put on a good show. I contacted the company in mid-February giving myself a four-month window to get the shutters installed. Today is June 26th and I do NOT have hurricane shutters. Sergio Baez, Jr. came to my home in mid-February to take initial measurements and provide an estimate which I accepted. The company provided the documents needed for HOA approval and required to obtain a permit. I obtained HOA approval and A&M obtained a City of Tamarac permit (good for 60 days), which was approved March 23, 2018. With permit in hand, a detailed measurement appointment was scheduled. No one showed up. When I questioned Mr. Baez about this, he said we could go with his original measurements which I find rather odd. This was the end of March. After hearing nothing from the company for six weeks (mid-May), I called to inquire what was going on with my order. Mr. Baez informed me he was very busy and would get to me soon. We finally scheduled the installation appointment for Wednesday, May 30th in the afternoon. The day before installation, Mr. Baez called to inform me they could not make the Wednesday install date because of delays due to rain. We rescheduled for 1 PM the next day, May 31st. I took a half day off work. By 2:15 with no workers in sight, I called Mr. Baez. He did not have the courtesy to call me. He told me he could not install that day because it was getting too late in the day to complete the job. I was very annoyed and disappointed with this second cancellation. I agreed to take a full day off from work to have the installation done on Monday, June 4th at 8:30 AM. Mr. Baez guaranteed the job would be competed that day. Sure enough, by 9:15 no workers. Mr. Baez would not answer his phone. When I called the company office, the receptionist said I was not on the install calendar for that day. After fumbling around for five minutes, she found my original install date for May 30th! I was beyond angry. I told the receptionist I no longer wanted the shutters. This was the third appointment A & M failed to show. Another day off from work was also involved. She told me she would contact Mr. Baez to see what was going on. The returned call five minutes later stated the install was on for the afternoon and Mr. Baez would call "soon" to confirm. At twelve noon, no phone call. A call to the company office got an answering machine. I left a message. At FOUR IN THE AFTERNOON, no calls, no workers. Nothing. It is now over three weeks from the last installation date and I have heard nothing from the company. Nothing. To sum up: missed measurement appointment, missed three install dates, missed a day and a half of work, expired permits, zero communication and worst of all, NO PROTECTION for my home. I started with A & M Hurricane Protection mid- February. Hurricane season started June 1st. Today is June 26th Draw your own conclusions whether to hire this useless company or not. read more

Working with this company was amazing from beginning to end!! Alain Manresa came out to provide us with an estimate and he was very knowledgeable and was able to give us good advice on what windows would look best in certain areas. The crew who installed the windows were fantastic!!! They all were very nice, professional and did a great job. They took great care of taking out the old windows and installing the new ones. They cleaned up any mess that was left at the end of the day. We had a lot of windows and doors installed and they didn't rush and really took their time and made sure everything was done perfectly. I'm so happy with my new windows and doors, they look so beautiful! I would absolutely 100% recommend this company to everyone. read more

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This is by far the worst company that I have ever dealt with. I put my order in May and to this day I have not had my shutters installed. They have cancelled the installation on the same day twice. The owner never wants to take the call. the salesman never answers. Going straight to the business bureau. read more

I couldn't use this company. If me a left potential customer stay on hold for 15 minutes (they were probably never going to pickup) I have my doubts about their customer service after a sale. read more

Really good company. They put my accordions up about three years ago. Yesterday i realized there was a problem with them and I called. They were able to send someone out that same day to fix the problem. Amazing customer service even as Irma was approaching. Thank you. read more

Excellent company. A&M installed the shutters of my house and I was very please with the work and the installation. In addition, the company provided me with peace of mind by not requiring a down payment until inspection was passed. I was very happy with the installers, the job and the excellence of the company. All things considered, I had a great experience with this company, very professional from beginning to end. No Complains! read more

Received these beautiful doors and the lock has never been functional. This company has not been responsible and never followed up. I had made several calls and paid a fortune for these doors. I do not recommend this company. This is my first time giving a poor review but they earned it read more

HORRIBLE CUSTOMER SERVICE. Sergio gave me an estimate sometime around April 2018. We came to agreement and I had to sign a bunch of docs. Said it would be a 3-4 weeks for permit clearance and then a couple days for installation. I called them regularly for status and 9 out of 10 times his voicemail was full. Months went by and nothing. No one would call me and I'd call the office and they would take a message and no once would call back. I checked the city website online and saw the permit had cleared around June. Despite the clearance, no one would call me back and the few times I got a hold of Sergio's wife, she would say we'll call you back to set up a day and time. Of course that never happened, and I had given up on them. In October, they called to say they were ready to install the shutters and wanted to go Wednesday. I still wanted the shutters and hadn't hired a new company, so I agreed. The installation seemed to have been done well, but for some reason, the inspection by the city didn't pass. Not sure what they issue is. I have now been calling over and over and weeks have gone by trying to get them to fix whatever needs to be done, to order a new inspection and to finally close-out the open permit on my place. I have left messages and nothing. Finally spoke to Carmen today and she said she would call me back within an hour or so. It's now the end of day and nothing. UNBELIEVABLE!!! My recommendation, go elsewhere. I would have rather paid someone else a bit more and avoid months and months of frustration. LOOK ELSEWHERE. read more

I just had my hurricane shutters installed by A&M hurricane protection, I was very impressed with all the explanations in describing the process. I was always informed of the next step and how long it would take to finish the project. The maintenance and warranty is superb, I really feel comfortable with the company even after the job was done, they are always available should I have any questions about the product. I highly recommend this company. read more

I hired A&M to install impact windows and let me say that the did a GREAT job. I was quoted by numerous companies and A&M had the best price and followed up with great service. The owner of the company (Alain) was easy to deal with and honest. He was upfront on what he can do and what to expect. I found him to be trust worthy and that's hard to find these days. The installers did a AWESOME job! They were courtesy and cool guys. The workmanship was done as if it was their own house which was appreciated. I would recommend A&M to anyone who needs a good, honest company to get your windows done. I'm not the type of person to write reviews but I will do it when I have an exceptional experience with a company. read more

They just recently installed impact windows and doors in my home. First of all, they were so helpful and knowledgeable with the process of picking what type of window from design to material. Secondly, the installers were very detailed, very careful, the finishing work was clean and they were very creative. Lastly, they continued to follow up with me after the work was completed and any little detail that needed modification they always responded quickly and I never had to hound them to get them to come back. Highly recommended, great prices, quality service and materials. Overall, awesome experience and my house looks beautiful! read more

The company is unreliable. I called them for a quote and sent both pictures and dimensions for hurricane shutters . Then the next day I called back to make shore they had received the e mail. Carmen , who works there told me she or they were working on the quote and would email me . She never called back or emailed after that read more

This company is a fraud! Buyer beware! Placed a $6,000 order 8 weeks ago and they were supposed to install the shutters on Wednesday. Nobody showed up and nobody called. Once I got a hold of them they said someone will call in 2 days to reschedule. Yet again nobody called. When I called all I got was some useless BS from a receptionist saying that she does not know anything as she is just a receptionist. Now here I am in the middle of hurricane season with no shutters and have to start the process all over again with a new company. I recommend you learn from my mistake and do not even get a quote from these people!!!! read more

Extremely upset with Liz Baez and A&M company lack of professionalism and commitment to what had agreed upon in March. I am still waiting for them to finish the work when they have told me that the shutters will be installed before June 1st. Today is June 7th and I am waiting for the installation. Constantly calling and texting & voicemail is full. Bad customer service & commitment. Stay away. read more

Had an appointment for a week never showed up or called. When I called back salesperson was unavailable. Loss a day of work waiting for this company. read more

Had accordion hurricane shutters and 2 impact glass sliding doors installed. Very professional and a job well done. And you don't pay a penny until the job and the inspection is done. Also they clean up after themselves and are very nice people. Very Satisfied! read more

I wish I could write a glowing review like some I have seen on this site. I am very disappointed with the treatment and service that I received from Sergio Baez Sr. I engaged the services of the company to install hurricane shutters to my condo in Plantation, Fort Lauderdale. He came to the premises, did the measurements and gave me an estimate which I accepted. He subsequently returned with a contract which I signed. He assured me that he would be working on getting the permit and the installation would be done in short order. It is now approaching four months and I cannot get any communication from him as to why my installation is not yet done, despite numerous phone calls and emails. When I contacted the office I spoke to Carmen and all she can tell me is that the salesman would have to tell me when the installation will be done. I asked her for the telephone number of the owner and she refused to give it to me. I find this to be very unprofessional and I cannot believe that people conduct business like this. I am now tied to this contract and may have to enforce it through the court. I may also report the matter to the Better Business Bureau. read more