I was referred to ICR by the electrician I used to update lighting fixtures and ceiling fans in my…read morecondo. What a wonderful choice! I had already received a quote from a national chain and really wanted to support another small business. During the initial consultation, I was chatting with the assistant and he confirmed that not only could they reface my kitchen cabinets... they would love to help me replace my antiquated carpet for updated vinyl flooring. The quote for cabinets AND new floors was basically the same amount that the national cabinet chain had quoted me for just the kitchen?? They were very accommodating with creating invoices that my HOA would greenlight, and met the requirements for soundproofing my second floor unit. The technicians kept updated on all processes from consultant to appointment. The owner met with me the day before to aussage my concerns about what I needed to move or not move , to accommodate the process . I didn't want to create any unnecessary movements or furniture displacement for my technician!! They checked in with me via text throughout each day and sent video at the end of each session to communicate on the progress! They finished my 2BR condo in less than 3 days! I am beyond happy with the results! My unit looks and feels so much bigger with my beautiful new floors. It is exactly what I was looking for and then SOME!!! The owner and my technician followed up on the next day , to make sure I was happy!!! Soooooo happy! Please recommend or hire these guys for your next improvement project~ the BEST!

Id like to say my experience was good but unfortunately, it was not. Very confusing unorganized and…read moreconflicted. It started out with Brian calling me on February 18th at 9 am making an appointment to come see the job and give me an onsite estimate. I took the rest of the day off and waited for them, but they never came. At the very end of the day Brian texted me to say that he couldn't get there. This cost me half a days loss of income. At around 5:30 pm same day he texted again, saying he would do the job for $500 without seeing the job personally, because he had enough information from the initial pictures I provided. However ,the next day he asked me to compose a video with detailed spoken instruction of what I wanted done. More time wasted and extremely aggravating because I then had to edit the video for over an hour just to be able to send it via text message because apparently the video was too long to be able to send. After all this he retracted his $500 estimate He instructed me to go ahead and do it with someone else. It should be noted that Brian was polite and well spoken but regrettably this interaction wasted my time and fell far short of my expectations. My belief is that it had more to do with the owner Augustin, who was disengaged in this communication and seemed to change his mind several times. Very unfortunate and Not the way to get my business. NOT Recommended I have attached the log of our communication so you can come to your own conclusion

Horrible experience. Do not hire!…read more Poor quality of work. Installed tile on the bathroom walls applying thinset incorrectly. See photos. This resulted in tile falling off the walls. He was notified about the issue and refused to remedy the matter. . He also installed a window in the bathroom that cannot open. The installation was less than 6 years ago when I reached out to you last year. The tile was not installed within code, therefore no surprise that it is falling off the walls. This should not occur!

[Part 2] Jeff was…read moreconsistent with every wrinkle we ran in to. What irritates me to no end is when contractors do not give me options and just tell me that they will have to tear everything down, for example, and say they have to start from scratch which will implicate a higher cost. To me, those contractors don't have or even worse don't want to give solutions and would rather go down a path that would lead to disappointment. Jeffrey is allergic to disappointment and he will go out of his way to ensure he has given his best to explore all options. Jeffrey always assured me that this was my home and at the end of the day, I have to live with what I chose. Thank you. Yes 100%. I prefer this than being given no choice. I identified imperfect tiles where there were cracks and unevenness with the grouts and had marked them so they can be replaced. When I was away for work travels, Jeffrey ensured that the fixes would be done. After a week away from home, I come home to see that indeed Jeffrey followed through with his word. Jeffrey will ensure the project is finished top to bottom, beginning to end. Jeffrey will not cut corners even if it's easier for him and his team to. It is not in his bone to skip quality control. German is another MVP on the team and in fact he is an artist. All original floor trims were removed because I was trying to achieve a minimalistic look. German and his subs installed my European invisible doors and the last finishing touch to these invisible doors is compounding the wall seamlessly to make them "invisible". My past experience with contractors is that they use terrible subs who don't care and are simply new or just unskilled. German noticed that one of the doors was installed in a slight slant. For invisible doors, the line has to be perfectly straight vertical down and perfectly horizontal. No slants. He noticed there was an ever slight slant. He told the sub to reinstall the door, "I don't care, redo it, it is not straight". That is leadership and principle that German did not want to compromise. For the walls, watching the skills of German and another sub smoothly finish the walls with brushlike strokes, it's like an artpiece being put together right in front of you. German has an eye, and he corrects them himself or commands the sub to fix the quirks. You need this and every homeowner would appreciate this level of detail. At the end of the whole project, one of their subs had accidentally dropped his tool on my tile which made a small dent on the new tile floor. It was really unfortunate that this happened. I recognize that it was an accident and it is not a reflection of the quality work that MT team had delivered up until now. However, this could have left a sour experience for me had MT team just simply moved on because this project was now complete. This dent was not worth their time. The dent was so tiny about less than a quarter of an inch in diameter but the fact that it happened and that I could see the dent, it would forever bother me. Jeffrey assured me that they would fix this even when they had started other projects. Jeffrey and Julio had gone out of their way to make sure that they found the right colour to fill in that dent. They went back and forth from my condo to the hardware store 3 times in between projects to ensure that they had the right colour to fill the hole. To me, this was the final closure to complete the project. Miami brings a lot of hustling entrepreneurs to the market and unfortunately also comes with unskilled workers and many crooked business management which have been my past experiences with vendors and contractors. It has been a breath of fresh air working with MT Team; I can trust them. Renovations are never a linear smooth process and there will be moments that will require discussion and renegotiations. I can logically communicate and reason with MT team because Roland is logical and honest which you cannot do with the many crooks in Miami. I can trust that Roland can be honest in situations where the process has not been as planned and so would require readjustments to cost and timelines. I can rely on Jeffrey and German to ensure the level of work that their teams bring is excellent. It is up to you as the owner to do the quality checks as well. Not just on the contractor. It is up to the owner to communicate to the contractor not just complain at the end. Communicate to the contractor and allow the contractor to present solutions. Give them the opportunity to carry through their solution to the end. It requires both sides to work together to manifest beautiful work - both the homeowner and the GC. It's been my greatest pleasure to work with MT team and I look forward to working with them again in the future! Sincerely, Helena Kim

We got a few estimates from other recommended companies. We did all of our windows and doors…read more This was the ONLY company that offered to take us to the showroom(s) and see what we were getting. We went with ECO windows with the LoE Coating. Johnny explained the whole process and was super knowledgeable about the impact windows and doors. Very responsive and the communication level was superb. And trust me, we ask all the hard questions... What I really liked was that installation day was fast! About 13-14 guys showed up to work on our home. They worked fast and did a great job. They covered the furniture (although, this is a messy project regardless) to lessen the dust. And any small issues were addressed immediately and in a timely manner. I highly recommend this company if you are looking for a professional, reputable and honest company. 5 Stars. Keep it up.

Overall great experience . We first did our fence and I was happy I was able to finance with them…read more They did such a great job and pulled permits for everything that we decided to move forward on our windows and doors. Kevin was great and went over all the different options that was best for our family.

Good communication overall and priced right for the product! Very happy with the impact doors on…read moreevery aspect and will be reaching out once we decide to update all the windows

Pure Soul did a great job sprucing up our old back porch awning by replacing all the support poles…read moreand beams. Refael was very communicative and showed up when promised -- which is almost unheard of in South Florida. He and his brother work extremely well together and have such a positive attitude. We'll definitely be reaching out to this company again for future upgrades. Thank you!

I cannot speak highly enough of this company. The screen repair person arrived early, looked at the…read morescreens that needed replacing and went immediately to work--with the temp at 94*. Jean did a great job. GREAT JOB. He went to work immediately and repaired a pool area screechy screen door which hasn't closed quietly or well in two years--despite other people working on it. From now on PureSoul is my go-to company for my screen work. Excellent work.

I am very impressed with the service provided. Their crew are very efficient and professional…read more From the start Hector and the project manager, Carlos, kept me up to date every step of the Way. Thanks to all for making this process easier.Great office staff!!

the absolute worst - do not hire under any circumstances this is the kind of work you can expect.read more

BEWARE! They charge big boys prices, but they certainly do NOT deliver big boys results. Excellent…read moresales process until the subcontracting roofers show up. They finished my roof only three weeks ago... subpar materials, chipped tiles, rusted nails, sloppy labor, disgusting finishing touches. I will let the pictures speak for themselves. The first two pictures are what we thought we were getting. The rest of of the pictures show what we actually got (even after we had them come back THREE times to fix issues... the third time the roofers came back, they refused to do any further work to fix the pending issues and just left.) Don't just take my word for it. Look at my pictures and draw your own conclusions. This is what $27,000 will get you with Nessco.

Matt called me back within a day of my review re: customer service issue at HK construction. He…read morescheduled an experienced tech guy for early the next week who identified the mishang of my door and fixed it within 15minutes. Thank you Matt for your great follow up to correct the problem.

Hired this company for help with fixing a leak in my roof. Met with Rolando who was on time and was…read morevery professional. He was able to get his guy's to fix my leak in record time and they stand by their work. I will definitely be using his services in the future for any roof issues I might have.

I got lucky hiring this company everything Rolando promised this product was supposed to do did it…read more It cealed roof totally, cool to the touch and the room actually feels cooler. As for the company it's extremely professional, work fast and mess free. I checked around for other pricing and was surprised how lower this companies price is to other contractors. Would highly recommend using Under Cover Roofing.