amazing service! very clean and nice tvs to watch when waiting for machines to finishread more

I decided to try a new place because Laundry Express was starting to get expensive (though they do…read morean excellent job, so I judge all other laundromats against them). I dropped off my laundry at the 1st Ave location and Angie was really sweet and told me that I could get my laundry delivered the next day instead of driving back. Dave was super accommodating and helped get my account set up so I could get my clothes delivered. He is pretty consistent with saying when he has dropped off your clothes and is readily available by text. Prices for pick up and delivery are reasonable but it's a bit of a crap shoot if your clothes get damaged: one of my shirts were not washed separately so it stained but I was able to remove it. I sent a picture to him but it wasn't really acknowledged, which was disappointing. The second time I used them, I made explicit instructions to wash some clothes separately, including my lab coat. I had a yelp coupon and he was able to comp it via the app, which was nice, but my lab coat came back dingy. FWIW the clothes smelled clean but based on my experience I am not sure I would use them again.

This place really sets the bar high for me as far as laundromats go. The customer service is great…read more I walk in there like I have no clue what to do, which I didn't, and the worker there happily helped me out. Showed me where to get a card and put money on it, showed me which machine to use by how much clothes I had. I used the 3 load machine which was 5.25. Detergent is free with your wash (if you happen to not have your own) and so is your drying. The wash takes no more than 25 minutes and the drying is 25 minutes as well. 25 minutes might not feel like enough time to dry clothes but it definitely does, so don't pay for extra dry time unless it's necessary. This is place is bright, clean, and well maintained. I tell everyone that goes to a laundromat to come here. And I will definitely be back for all my laundry needs.

Nicest laundromat I've ever been in. Clean, new washers and dryers, card machine so you don't need…read morecoins, free detergent. Employees Victor and Tee helped me and were very friendly and helpful. Easy parking right out front.

J Cleaners is consistently the best - not only for dry cleaning, but alterations as well. I have…read moretried other places before although nothing compares to the quality here.

My family and I have been using J cleaners for close to 15 years and won't go anywhere else. They…read moreare professional, perfectionists and care about the results. They have helped us in a pinch to get items that only needing a Pressing. You will never be disappointed.

I have used two other mats in New Haven. I rank Express laundry below them for two reasons. 1. To…read moreuse the laundry machines, you have to pay $2 for a reloadable (kind of like a store only gift card). Then...you have to load it with cash for a balance. Then...you can finally use the washers. Then... when you get to the dryers, you use the card again. The first laundry machine took my money off the card but failed to turn on. The attendant fixed it. But then the beverage machine ate more of my money. I was so frustrated at that point, I didn't even ask for the money back. Now, I'm stuck with this stupid card with a $12 balance that I can only use... you got it... at this laundry mat. If this process wasn't so convoluted I might actually recommend this place.

Quick and easy. Huge washers for big loads. Dryers actually get it done fast and don't make you…read morespend a lot.

Great service . Owner run, very friendly and helpful . Clean and well kept . Long hours, they…read morealways seem to be open. My clothes came out super clean and the folding was perfect

They have dry cleaning ready when they say. Place looks clean and well maintained. Staff is…read morefriendly and helpful. My washer at home recently died so I had to relearn a "skill" from when I was a kid - doing laundry at a laundromat. The "technology " hasn't changed much in 40 years. Quarters. The washing and drying machines here are all in good order. Washers are different sizes for different loads. Dryers are Hot. What more can one ask for?!

DONT BRING YOUR DRY CLEANING HERE. Had come here a few times and it's always very disorganized but…read morenear where I live so I tolerate it. This last time I dropped off dry cleaning. I went to pick it up a week later, as often times they need more time than they state to return it. They had no idea where the dry cleaning was. I couldn't get in touch with anyone. There was zero ownership. They did eventually find it, but this was after I had already left on a business trip in which I needed that laundry itself (expensive suit jackets, etc). Will never be back here, extremely rude, no customer service, no ownership over errors.

Simple to use. A guy helped me navigate getting the card and charging it up. Safe place at 10 pmread more

Conveniently located and the hours are very generous. There is a quarters machine that it always…read morefilled in case you need it. There is even a place to sit outside on benches if you want to wait. Great place if you need to wash and dry!

I went yesterday for the first time to wash some comforters and the place is great! This is the…read morecleanest laundromat I have ever been in- especially the machines. My comforters were not soaking wet and I only had to put them in the dryer for 20min and they were done! Dryer is .25 per 5 min and their biggest machine is $9- very inexpensive! This place is a GEM! The machines are coin operated and the change machine only takes $1 and $5 bills- so keep that in mind! Adorable picnic tables outside as well! Highly Recommend!

This spot is in the location of the former Premium Wash and Fold. I was pleasantly surprised when I…read morewalked by here and saw that it was open, and they said they have been open for the past year! Well, I will not not allow the the pandemic stop a local business from flourishing, so here's my honest review: I really thought the service here was great and Dedra is incredibly friendly and thorough. The drop off prices are competitive with the surrounding East Rock Laundromats and they even do pick up and drop off service to New Haven and Hamden. They take apple pay/touch free payments and are easily accessible by phone or text. GIve them a shot, I think you will be pleasantly surprised.

I bought in a few washable rugs that are too big for my washer. I had heard that this laundry…read moreservice was very good so I tried them. The owner's son carried them in for me :) which was a nice plus. These rugs were very soiled, I have 4 little dogs and two cats. Every time they come in the house they drag the outside in and they are in and out all day! The service was fast and the owner is very pleasant. I'm glad I found them. My rugs look like new!

To: Owner / Head Manager Date of Insident: April 10 th 2023…read more Please excuse the late timing in writing this, I was waiting to consult with my lawyer about how to handle this situation. On the night of March 10, 2023, I was ridiculed, harassed, and was subjected to having my private areas exposed to a group of men that were in the vacinity of the the bathroom, along with their young son. First I kindly asked to use the restroom and she stated if I was doing laundry? I said, no, however, she said that she never will turn down a female when it comes to using the restroom. Within five minutes, she swung the bathroom door open and stood there while I was trying to put on my sleeve as fast as I could while my bra was hanging out. My purse was on the floor and she saw an orange straw and claimed it was a syringe. However, when I showed her that it was just an orange straw from a drink, she told me to, "Get the Fuck out of my bathroom or I am calling the cops!" While this is going on, she is still standing there, while I am trying to untangle my sleeve (because I was wearing a one piece outfit). And yes and still stood there holding the bathroom door wide open where it couldn't be opened any wider because the wall barrier. I held my composure and asked if she can close the door and allow me to put on my clothes properly without an audience. She escorted me out and told me to turn the left corner so that the cameras can see my face. I did nothing wrong, so I simply was waving at the camera in order for management to remember who I was. She followed me all the way to the door. And said don't come back. And I walked out, said thank you and left. I have been going to your laundromat for three years now. I have seen many different workers by far this woman treated me like I was a drug addict. And I can not even count how many times she used the word "fuck" while I maintain my composure. I do not want to drag this into a court battle. I have never been treated this way. I have been coming to your laundromat for 3 years and by far she really made me feel like trash. And in fact, I am a college graduate, studying to get my masters. Above many violations of my rights- especially as a woman did not exist that night. I'm asking you to email me back as soon as possible with some kind of a solution. If nothing is done on your part to make this right, my lawyer will pay you a visit. Thank you for your time in this urgent matter. Regards: Olivia

By far, the best laundromat in the area. High-end Electrolux washers and dryers with FREE DRYING…read more The laundromat is always clean and safe. The Wash and Fold service is great. Fast and neat same day service!