I checked google to see when they were busy today. According to google this Thursday morning was not busy. I called that morning to see if they could add refrigerant to our Honda CRV. They recommended a full check of our Honda CRV AC system, which I agreed to because the refrigerant may have leaked out. They said I could drop off our Honda CRV anytime this morning. I dropped off our Honda CRV around 9:30 AM on a Thursday. Jenn Newman, the service advisor at the counter, was very friendly. There were no other vehicles in the parking lot so I thought this morning was a good day to drop off our car. My friend drove me to and from this place so I could leave our Honda CRV here for repair. My friend said usually there are more cars in the parking lot so I guess I picked a good day to bring in our car. The technician Jared said he did not detect any leaks. Jared replaced 10 ounces of R134A refrigerant at $4 per ounce or $40 total. Labor was $79.95. The dye was $6.49. My total bill was $193.52 after a $5 discount. I would highly recommend this service center. The staff here are very friendly. I will return here for any future car service. So far after one month our Honda CRV AC has been working fine. read more

I can't thank the GM Matt enough. I showed up with a concern on a Saturday that they were fully booked and he took the time to drive my vehicle and immediately knew there was a major safety concern. He immediately put the vehicle on the lift, found and quickly fixed the issue out of the goodness of his heart so that our family could safely drive home that weekend. read more

They did a great job with installing a couple of tires, when i had a tire emergency, and which they didn't have in stock but were able to get the same day. read more

On a scale of 1 to 5 Ocean Area scores a 12!!!! I loved the ability to be able to schedule online! And when this boomer accident submittwd the wrong date EVERYone (from clerk (I think her name was Jenn), to Supervisor (Glenn) to my technician, Austyn were understanding, patient, accommodating, and gracious. Especially considering the panicked, desperate, frazzled woman who showed up needing my tire fixed for the long drive back to Vermont (via Queens to pick up peppers for my daughter's Hound Hot Sauce Business!) AND what a nice touch to receive a car freshener (or was it my 12 year old Camry?! ) and personal note from Austyn. Seriously, the entire team at Ocean Area completely changed the tone and trajectory of a day that had started so stressfully!! Thank You!! read more

Ocean Area Tire - Ready to hit the Road!! Thanks Jenn, Glenn, and Austyn!! - Tires Near Me - Ocean View, Delaware

Glenn Jr and his team saved our vacation. Went to start my car and it was completely dead to travel home. Other replaces I called couldn't fit us in until next weekend (mind you it is Saturday). Glenn advised me to try to get a jump on my car or he could also recommend a tow place to bring my vehicle to this shop. Set me up with a battery change and checks on other parts before I hit the road. Thanks to him and his amazing team, so kind and professional! read more

Ocean Area Tire - Location - Tires Near Me - Ocean View, Delaware

We just got new tires at Ocean Area Tire in Ocean View De and they did a great job. Austyn was excellent and even put my spare back under the truck. read more

Unfortunately I will not be returning to this establishment. Matt, service manager, took us as a walk in because I had a nail in my tire. I had a 9 hour drive ahead of me and they accommodated me for a $35 tire repair. He told us we couldn't wait because he didn't have walk ins so we drove 40 mins back to Fenwick Island. When I returned, they informed me my car (purchased the week prior) had foam in the tires so the total was $50. We were not made aware of the potential additional charge and my uncle was displeased with the seemingly sly tactic. I travel a lot and have been to other locations that completed the 5 minute job, on the spot, for $20. Matt told my uncle he was never welcome back and tried giving us $15 cash as he threatened to call the cops. Been coming down here for 25 years, very disappointing. There are other shops that will be more pleasant and cheaper. The VP wasn't helpful via phone either. They blame the customer for their lack of information. read more

Ocean Area Tire saved my vacation!!! On the first day of my vacation while driving for four hours to Bethany Beach from NY, my rear brakes started making grinding sounds. My pads had completely worn down and destroyed my rotors. I was riding on only the good front brakes and one working back brake. Being that I arrived on a Saturday, I had to wait till Monday to get my car serviced. I had called around to other places and they told me they were backed up and would take three to five days before they can even look at my car! I had to leave by Friday so I was freaking out. Then I spoke with Jenn at Ocean Area Tire and they took my car in right away! She said they would squeeze in my car in between jobs and could get it done by the next day! After three sleepless nights of worrying about the car, Ocean Area Tire replaced both my rear pads and rotors super quick. Now I can enjoy the rest of my vacation without worries! I am so grateful for Ocean Area Tire and their superb customer service. They even shuttled me to and from my vacation condo as well! Highly recommend if you ever are in a pinch! read more

Helped my son out changing out the tire when AAA couldn't get the nuts off. 25$. Thanks!

I had to replace a flat tire here more than 10 years ago, and I was hoping it would be just as good when I got another flat tire last week, and it is even better. I showed up without an appointment on a weekday morning, and they were able to patch up my tire within an hour and send me on my way. During my wait, it was clear they were busy, but they kept me updated throughout. The waiting area is clean and comfortable, the staff is friendly and professional, and the price for the tire patch was really reasonable. I'm taking the time to review them because I value that kind of experience, especially when I'm dealing with something like a flat tire. Thank you Ocean Area Tires!! read more

Have used this service for a flat and on another occasion for scheduled maintenance. Pricing estimates were provided upfront and were accurate. Services were completed in a timely manner. There was good communication. Pleased and plan to return again for our next schedule service. read more

While visiting South Bethany, I ventured in to OC a where I ran over the grandfather of all bolts (on Tuesday). I could hear the hissing when I got out of my car to check it out. My car went from 38 PSI to 9 in 20 minutes. Looong story short, I made it to my mid-20's without ever having car issues so I panicked- tears streaming down my face & all. I called my Dad for directions. His buddy is local and uses Ocean Area Tire. I got to Ocean Area Tire right as they closed and a super nice guy came out of the garage and helped me limp through directions for the after-close drop. I've never done this and I'm sure that I was a pain in the ass with my lack of knowledge. The next day (Wednesday), I was woken up to a call around 9AM letting me know I needed a new tire and they were ordering the same one. I was told that I could expect my car Thursday around 2:30-3:00. They also were super upfront about the price of repair, they let me know how much it would be total. No guessing on labor or extras. I got a call at 3:00 on Thursday from Matt that my car was ready to pick up. I got there and they were super nice and made the process really easy. I would recommend Ocean Area tire to anybody. They made me feel informed and it was affordable given it's a vacation area. I also didn't feel like they took advantage of the fact that I didn't know what was going on- it would be really easy to try to tell me that my car needed extra repairs to get more money. Couldn't say better things about them. read more

Came to Ocean Area Tire looking to have my new wheels mounted on my car with new tires. Brought it in beginning of the day and Glenn had my new tires ordered, delivered, and installed by the end of the day. Estimate was accurate and transparent (not to mention half the price I was quoted at another local business), communication was top notch, and the wheels look amazing. Call and ask for Glenn, I can't recommend him and this place enough. read more

Ocean Area Tire - Tires Near Me - Ocean View, Delaware

This was my third visit to Ocean Area Tire and as usual they did a great job. I thought I had a wheel problem and they gave me a clean bill of health in 25 minutes. Staff is excellent and will do anything for a customer. Jennifer is the best thing since sliced bread Mechanics are also superb. More than anything, these are honest people. Hard to find today. read more

The staff (Mike and Steve) at Ocean Area Tires on Rt 26 are both knowledgeable and genuinely helpful, a rare combination in general, but special when you are searching for a repair shop for an unexpected problem at the Delaware beaches. Recently the side panel over the gas tank on my Jaguar XF became jammed. I was low on gas and worried how I would get back to Maryland for work on Monday. The Jag dealer never returned my calls, and DE car dealerships were useless. Then I remembered the shop on Rt 26 that had been effective with a tire problem on my spouse's car in a past year. Mike told me to come on in. Within minutes of my arrival he got the panel open and sent me on my way. Thanks guys!! read more

We were here from PA and got a screw in one of the tires. Alot of places were not opened in the area. Us girls, on a bachelorette trip had no idea what to do! Matt was so great, brought our car right in so we didn't have to sit and wait on our vacation. Great service and couldnt thank them enough! read more

Totally unprofessional. Warranty claim to check possible bad alternator they replaced based on test elsewhere. Lied about telling me there was an upfront charge to test. So if it was bad then there wouldn't have been a cost, but since it wasn't according to their test it cost me $61 for them to plug in a tester like Autozone did. Glad I will never have to deal with them again, this was closing the book on a car I inherited from my deceased mother. They obviously prey upon the elderly retired folk who don't question anything. Once they are met with resistance they are rude and defensive and try to put the onus back on the customer. read more

I cannot thank this shop enough... my husband and I were on vacation in Ocean City and as we were leaving, our car felt weird. Turns out a screw got into one of our tires and was about to be flat. I called and explained our situation to the gentleman working the front and he was very empathetic and told me they could see us right away. We thankfully had a spare and only needed to drive about 3 miles to get to the shop. As soon as we get there, we were serviced right away. Being pregnant and in a pandemic, my anxiety was up the roof. However, I have never felt more safe in an auto shop. Their waiting area was spotless clean, smelled amazing and they had free snacks and drinks for their customers. I mean..everything was so clean even their bathroom. They also had blankets that were rolled up under the waiting area tables in case you needed to take a snooze. The gentleman working the front was exceptional. He was so nice and professional and kept us informed throughout the whole process. The screw ended up being on the edge of my tire so it wasn't something that could be patched but thankfully, the shop was stocked and had a new tire for us. Everything took about less than an hour. It was honestly the shortest amount of time I've ever waited to be serviced. On the drive home, my car felt strong and well balanced and we just felt so comforted due to the awesome service at this shop. Thank you so much to each and every one of the service members who took care of us last night!! read more

These guys are honest and do great work. They'll tell you exactly what you need without trying to upsell you on anything. I cannot recommend them enough. read more

We had a nail flat as we were visiting friends here. Recommended by the AAA man who changed our tire out to the spare, I stopped in first thing the next morning. They were super helpful, fit us in first thing, flat fixed appropriately and guaranteed for life of tire. Diana at the front and others were all supportive and friendly . Highly recommended! thank you OAT! read more

Friendly, and a reasonable turn around for work being performed. As of MID February 2019, they have renovated the waiting area, and even provide bottled water, fruit cups, fresh fruit, and other complementary packaged snacks. read more

Ocean Area Tire - The new waiting area with complimentary snack bar. - Tires Near Me - Ocean View, Delaware

Very busy business. Which shows the mechanics are good. Expect to make a appointment for a simple oil change. Don't expect to wait on it. If that is what you want go to Jiffy Lube read more

A big thank you to the team at this store. My nephew traveling from NY to Bethany beach had his car towed there this Saturday . He had broken down in Dover Delaware with a defective alternator. They were told he needed to get back to NY by Monday to start a new job. They didn't have the part he needed and would not have the car ready till Tuesday. They allowed us to get the parts from Maryland and they would install them if we could get them by 1pm. We got the parts and we got there after 1pm. They went above and beyond and stayed late to fix the car. He was on time at his new job with his car that he needed to use. Runs great and kudos to all!!!!! February 9, 2019 Just bought 4 tires for my MB E350 from this location. Matt the service writer is a great face for this store. He is knowledgeable, friendly and a great asset to this location. Gave me great service and an excellent price and offered all promotion services to me. I am very selective on where I take my E350 and I will certainly be back. Thank you! read more

On Nov 16, 2021 I brought my 2015 Edge in for a check engine light. The result was a bad valve on an emissions canister. They gave me an estimate of over $500 to repair it. Since it wasn't something I thought I needed to repair immediately I decided not to do it at that time because having received estimates from them before for other work, I knew that their prices were high. While paying for the work I asked the attendant service advisor Ryan Johnston if he had reset the trouble light. He advised me he hadn't. I questioned why he hadn't and he said that he couldn't do because of the liability they would incur from resetting the light. After arriving home I looked at my bill and there was no code or any explanation what they did. All I got was a bill of $105.58 with no proof that they had done anything. If they had reset the light at least I would have known whether they at least touched my car. Ryan Johnston was very unprofessional and argumentative. The owner of Goodyear I believe lives in my neighborhood. I have been going there for years and had nothing to complain about except for their high estimates compared to other local garages until now. Tarry McGovern Bay Colony read more

Thought my vacation was in peril, but Glen, Steve, Lisa and Ryan all did a great job handling my emergency with my blown tire which had left me riding on the donut spare. They all coordinated to squeezed me in to their busy schedule, shutting me back and forth and get me back on the road in just a few hours. You rock guys!! read more

At 5:35 on a Friday afternoon during my vacation in the area, I realized I had a substantial leak; we frantically started heading to Ocean Area Tire while calling them to see if they were still open. The polite but apologetic guy on the phone said it was indeed too late, they wouldn't be able to get to it until tomorrow, but agreed to pump up the tire (which I'm in retrospect wouldn't have actually been much help) . Upon arrival, he located the puncture ( a nail) , then spoke to the technician who agreed to do the work, despite it now being 10 minutes to closing time. Despite the timing, the technical did a perfectly thorough job on the repair, inside and out, rebalancing, and torque-wrenching the lug nuts twice around, finishing well after closing. Absolutely made my day. read more

This place is a rip off!! Stay away!! Unfortunately it's the only place in town. I had a slow leak in a brand new tire. They told me it was tire sensor charged me almost $200 then two days later after the leak continued they said I needed a new tire and charged me another $200. This is the second bad experience. Then they tried to sell me 3 other new tires!! These tires were 40 days old. Hopefully I'll never have to use this place again. read more

Went to get my tire fixed and they said I was 3rd in line. The 2 other people left and in walks someone and they took him and left me sitting their and then another person came in and they took them!!! This is why I never go their!!! I always get poor customer service!!! read more

Very pleased with my AC service on my 2000 Honda blowing hot air. The garage informed me that a recharge might solve the problem but would keep me informed if a new compressor is needed. The solution was a recharge and the bill was only $172 and car done the same day. read more

Made a 2PM appointment to have my annual jeep checkup, and after waiting over an hour, my jeep was still in the parking lot. I was told by Robert, Who was on the desk that as soon as the Denali was done I was next and they were really backed up. The Denali was done and I was still waiting. There were 3 cars in the bays(they have about 10)and 3 employees talking to a delivery driver who had been there for at least 20 minutes...they were all having a good chuckle. Glad someone was having fun, but after 6 years of patronage, no thanks... Ken Ocean View, DE read more

Had an appointment for an oil change today. They called this morning and confirmed that car would be done by 10:30. Just went to get my car at 11:20 and they said it wasn't done because I didn't have an appointment. Showed them my appointment confirmation and they said oh well only a manager can see that. What? Took my car and I will never return. Oh and I have been using them for years! read more

First time customer with an early appointment to have tires mounted and balanced. Told at time of appointment (a week earlier) I could wait while the work was being done, but upon arrival I was told to leave my car because they couldn't get to it right away ( at least 3 hours). Naturally I was not happy and persuaded them to find the time to accommodate my appointed time slot. Over an hour and a half later, I was good to go but didn't understand the point of making an appointment if they can't commit. One of the owners, Glen, was in charge at the time and speaking loud enough where customers waiting could hear him rudely instructing the employees with my issue and others - unorganized/poor management! read more

Flat tire hero's!! This group had been fantastic. George and his team went above and beyond on a Sunday to fix my flat tire. Extenuating circumstances put my cars arrival time close to when his repair team was heading home; yet they stayed to finish the job! Being and out-of-towner also made this above and beyond customer service so much more amazing!! read more

Very dissatisfied about the way this shop treated us. We were in a tough situation when our child was at the beach without us and experienced trouble with their car's brakes. We brought the car to Ocean Area Tire. They quoted us an astronomical price for the brake job, including repairs that were not needed and a timeline that was creating huge problems for us. I told them that we really needed the car, but they were insistent that the extra repairs were essential before the car would be safe to drive. We ended up taking the car out of their shop and to Robert's Repair Service in Bethany Beach. They repaired the car for a fraction of the price quoted by Ocean Area Tire and got it done quickly, on a timeline that saved us from huge difficulties. We were very dissatisfied with Ocean Area Tire, and when I called and spoke to the service manager, Matt, to explain our concerns, he wasn't receptive and deflected responsibility. Save yourself a lot of trouble and just take your car to Robert's Repair Service in Bethany Beach. read more

Have done business with this company before and the prices were good, Just stopped by and dropped off a tire with a damaged rim to have tire placed on my new rim and balanced. Got ripped off by paying $31.45. On their sign it said they will fix a flat and balance your tire for $24.00. The guy who waited on me (Glen) had no customer service skills at all, maybe he should stick with just lube jobs. read more

Terrible customer service and tried to lie and said I needed calibers and rotors. Went a mile down the street and had work done for $159 and the wanted over a $1100. Please don't ever go here. They are earful people. read more

Ordered a tire from Tirerack shipped here instead of DC - they put my run flat on in 10 minutes. Great service and very pleasant to work with. Highly recommend. read more

BUYER BEWARE!! Ocean Area Tires quoted me $1,100 for breaks and rotors. I dropped my car off and I when I went to pick it up, they charged me $1,206.63. They said that the parts were more than they quoted me, so I paid it and did not argue about it. This was on 8/30/19 and on 9/5/19 they charged me another $128 without my authorization and they did not call me to let me know that my card would be charged. When I called them to find out what happened, they said that they forgot to charge me for parts. I would not recommend going there unless you want extra charges to come up almost a week after the work was completed. It is also concerning that they kept my credit card information. I've never heard of companies doing that before and it does not see very secure. Completely unprofessional. read more

We had a tire puncture while on vacation, they fit us in the same day and put the tire back on for no extra charge. Very nice, affordable. Note Google had the address wrong, so check before you go. read more

Technician Ivan promised us a time to pick up the tire and rim as well as a phone call. We did not receive a call and when we arrived at the shop, the tire was not on rim. We had to mount the tire to the car ourselves. read more