I recently used Spotless Home Cleaning for a deep clean in my home. It was simple to book a cleaner…read moreand the person that arrived was punctual and very pleasant and professional. She did a wonderful job and the cost was very reasonable. I will be using this firm again.

I made an appointment with the above company on February 19 for a February 28 cleaning. I received…read morea text message at 9pm the night before stating that all appointments have been canceled due to weather. As someone who is a supervisor and leads a team on daily basis, I completely agree on ensuring everyone is safe, especially when weather can be dangerous. In the text message the guidance given is to reach out to the company and reschedule. The very next day on March 1 I reach out to the company to reschedule. I receive a text message back two hours later stating that there is an opening on Thursday, 2 March at 12:30pm. I agree to the appointment. The day of, at 12:30pm I text at 1231 and mention that I am home, please advise when you arriving. No arrives, calls, or even sends a text. The company is a no show. I call at 1246 and no one picks up. I receive a response at 2:07pm I'm guessing from the owner since the person never identified themselves mentioning that they have COVID and have been hospitalized since Tuesday night and that there secretary was supposed to reach out to me an led cancel. I text back to summarize my experience and mention that maybe the secretary needs more training and it would have been nice to have received a phone call so I could schedule with someone else. I receive another text message that I felt was unprofessional and telling me that we are all "human" and that "this is not in my hands" and that "I have a second job, I work in a hospital, maybe I get infected there" as there are continuous apologies. Here are my concerns: 1.) When originally canceling the appointment due to weather, sickness, etc it should NEVER fall on the client to be the one to reschedule. Proper customer service entails the company reaching out to the client and making the effort to reschedule. This shows that the clients business is indeed important. 2.) The need to communicate through text message should be limited. Pick up a phone and actually talk to your client. This can help alleviate any misconstrued information and it shows your clients that they matter. I wish I could have experienced what the other reviewers experienced, however, the ball was dropped big time. I'm also in the process of moving out of my condo in two days, and this experience really didn't help.

This team is amazing! Prompt service and reasonable prices. Their business is growing and I'm glad…read moreto be apart of it. Communication has been fast and polite. The deep clean team went the extra mile for my family and I can't wait to have them back Bi-weekly. My house has never felt so clean! Give them a try you will be very happy with the results.

I have used several cleaning companies in the past and j have never been completely satisfied I am…read moreso glad I came across fabulous cleaning I am beyond pleased with the job they did i would highly recommend them

Today I had my house professionally cleaned for the first time in my 28 years of marriage... this…read morewas the best gift to myself... the ladies did a wonderful job and now I get to enjoy my weekend without worrying about housework!! Thank you Fabulous Cleaning !!

We recently bought a house that was VERY dirty and had a VERY strong odor from all the animals the…read moreprevious owners had. We found Violeta's cleaning service through here and the team did an amazing job! Not only did they clean the entire house top to bottom, they also got that terrible smell out of the basement. Another reason we chose this team is because they came out and gave us a very competitive quote on the price, for the amount of hours they put into cleaning my house I don't think there is anyone else we could have pick for the job. We are extremely grateful for all the hard work and will definitely be calling this team for future cleaning projects.

i would like everyone to know what a GREAT job this service has done for me. I hired them & they…read morecame to my apartment . On time, and was very professional. they did an amazing job with the deep clean , as well as the regular cleaning. My apartment smelled great. And looked great. you wont be dissapointed. I will be using them every two weeks!

Our house was in desperate need for a cleaning before us moving in. We searched for a cleaning…read morecompany and ran across Tidy Houzz. We called and spoke to Vinny, who was very friendly and knowledgeable. He made an appointment to come see our house and gave a free quote. They came over and gave us a very reasonable price for the deep cleaning and we agreed so they got started the next day. They were very professional and did an amazing job! We LOVE how they paid attention to every little detail. Our house was sparkling and fresh for move in. We are so glad we were able to find them and recommend them to everyone!

Took a gamble on this business, don't know much about housecleaning businesses. BEST gamble of my…read morelife! They came and assessed, texted with infi the next AM. Came on my schedule -on time, prepared w/their eqip. Hired for a deep clean. It took 2 women 9 hrs (18 manhours) to clean my house. I never would have thought my house was that bad. They were amazing! Went right to work and didn't stop. My house looks fantastic! They cleaned EVERYTHING! Baseboards, walls, sills, nooks and crannies all throughout. They got it ALL. Worth every penny and then some. I'm keeping them on biweekly. They were real professionals, very pleasant and asked me hoe and what I wanted. They were just so awesome. I've been looking for a cleaner for 3 years, couldn't make up my mind per YELP reviews. This is the one to go with - absolutely!!

Our family is very pleased with Norkis & Yajaira Cleaning Services! Since the fall of 2023, we have…read morelooked forward to both their quality work and customer service here in Providence. In a competitive market, Norkis & Yajaira stand out because you get great value for affordable rates. From the open and visible to the "nitty gritty," it feels good to know that your home is truly being cleaned and cared for. They are also very pleasant and trustworthy people, so it is especially good to benefit from their talents. I happily recommend that people contact their team for great support!

Isabel and Manuel did a fantastic job cleaning our house. They are professional and provided…read moreexcellent service with reasonable price. Highly recommended.

Wonderful women who really did a lovely job cleaning! Very thorough deep clean! I would definitely…read morerecommend

I'm disabled and I only had a few areas I needed cleaned like a good scrub of my tub n walls n wash…read moresmall 4 ft area of floor. They got back to me with a list of what they DON'T do-- and a price of $260!!! Outrageous!! I DO NOT RECOMMEND THIS BIZ. How can a disabled person living on a very small income get a decent cleaning company to come in once in a while to do just a few deep cleaning?? These prices I have been getting are outrageous and so rude !!!