It's hard not to notice some scary one-star reviews for Queens Boulevard Extended Care (QBEC). But…read moreI see similar reviews for other hospitals, rehabs, nursing homes, etc. Our sad national reality is that these facilities are being horribly squeezed by insurers, especially Medicaid and Medicare, and at a time when our aging population is boosting patient census. So yes, there are times when a patient will ring for care and wait a long time for response. I experienced some of this during the early part of my one-month stay at QBEC before I became ambulatory. It's horrible. But until our societal priorities change, these facilities will always be strained and need more staff than they can afford. I'm angry, but not a QBEC. I'm angry about the societal values that limit what QBEC and all other such facilities can do. But as for the tings QBEC can control . . . I'd give more than five-stars if I could. This facility's strength is its people. All patients have a choice in how they will interact with staff; either respectfully or with disdain. Those who choose to treat staff with respect will find that the nurses, CNAs (aides), and transport people, are amazing. With all the horrible things we see in the news today, it's so uplifting to experience the kindness, compassion, and just-plain niceness staff gladly delivers. I started on the second floor and eventually was moved to the fourth. Interaction with staffs on both floors was always delightful. No matter how messed up I was physically, my interactions with staff always made me feel much better. I especially want to call out the physical and occupational therapists. I worked with Marriel (I hope I spelled her name correctly) for PT and Luciana for OT. Thanks to their knowledge, kindness and supportiveness, I can now walk unaided (I came home with a can and walker, but both are now optional)... even though I entered the facility as a dead-weight blob that could barley turn over in bed. I was told by others at the outset how hard therapy would be and folks around me wondered if I would really embrace it. Yes, it is a challenge. But Marriel and Luciana made it easy to embrace. They were never soft on me. They pushed me, often hard, to the point where I needed a nap after each session. But they never caused pain. They always knew how far they could push beyond what I had previously done, and that what their aim. And, of course, they always watched with eagle eyes and took appropriate precautions to make sure I was safe. And by choosing to always do therapy in the gym, as opposed to in my room, I was able to observe other therapists and patients. I saw other therapists work effectively with their patients at whatever condition the latter were. All were different, but I saw all make gradual progress each day. I'm happy to be home now. Who wouldn't be! But there is one bittersweet aspect to this. I have to say I think about and miss the many wonderful people at QBEC that showed me so much kindness and support.

I recently was a patient there and the experience was beyond belief. The facility had no towels and…read morewhen I showered I was given bed sheets to dry myself with. The hot water was non existent after a few minutes in the shower. The food was disgusting. I told them I was a diabetic but that did not prevent them from giving dried pasta twice a day. I spoke with the kitchen more than once but the diet remained unchanged. One evening when dinner was served, pasta again, there was no fork on my tray and when I asked for a fork I was told n o one had a fork. They then distributed plastic forks to everyone. My bed was never changed but instead was straightened up each day. One evening I asked an attendant for water, she said she would be right back. Right back was two days later and when I mentioned I was still waiting for water she just laughed in my face. I expressed my feelings to those in charge and they said they would compensate me. I advised them if I was not properly compensated I would put a review on their web page.

To the Director of RHRH Center. The staff at RHRH have a…read morevery difficult time communicating with Natasha (HR Manager) 1. She never answers the phone and her voice mail is full, so no messages can be left for her. 2. When we email her, she does not reply. 3. If staff tries to meet her in person, her reply is that she is busy doing payroll, or I have a million imaginary things to do, or come back later, but she is never available later. 4. Simple tasks like getting a job letter or signing up for direct deposits or questions about salary takes her months to get resolved. One has to visit her multiple times or wait for months to get any results. 5, She does not respect employees and needs HR training.

My parent received caring service. The staff was attentive and communicated with me often.read more

I don't have enough good things to say about Reggie and the team at Restore Plus Physical Therapy &…read moreRehabilitation. This year was incredibly difficult and painful due to a herniated disc and severe sciatica that crippled me before having surgery in June. I went from being extremely active and healthy to not being able to sit, stand, or walk without terrible pain. Reggie and his team worked with me before surgery to help alleviate the symptoms and they were my primary source of rehabilitation afterward. Over the course of four months, I have gotten back into my fitness routine pain-free, and I am confident that I know what steps I need to take to support my back and physical health as I move forward. The team at Restore Plus Physical Therapy & Rehabilitation was always kind, helpful, and very responsive to all of my questions. Everyone there knows your name and makes you feel like part of the family. Reggie designed a rehab program for me that was clear, actionable, and specific. I felt really confident about my progress, and I felt comfortable asking him for any help I needed. I cannot recommend them enough. If you need PT - this is the place to go!

I got into a minor accident that had me walking funny for a bit, which caused all sorts of random…read morepain and numbness in places for the first time. Carmelo and the team are so welcoming and such pros at getting me to hit my goals while making it fun. More importantly there were able to help me address all my concerns. I appreciate that it's a safe place. Also their playlist is not bad!

Golden Aged Home Care has been a life saver for me. Donna, who owns the agency, is always…read moreavailable to help with anything you need. She has a wonderful staff of competent aids that take pride in their work and truthfully, I don't know how I could manage without their care. Everything is so much better because I have such good people to help me.

Golden Age Home Care provided service for my father for the last three years before his passing. I…read morefound them to be reliable and attentive. Caring for people in their homes can often be challenging, but for the most part, the care providers performed their duties with compassion and grace and the Company Director always responded when I had questions or concerns. My family definitely appreciated the support provided by Golden Age Home Care during the period of time when it was most needed.

Healthcor is one of the best physical therapy offices in the heart of Maspeth. The entire staff is…read morecaring, professional, and always makes their patients feel comfortable. They take the time to provide personalized treatment and ensure that you are well cared for throughout your recovery. I have been treated here for several issues, including sciatica. One of the previous physical therapists, Niño, helped resolve pain that I had been suffering from for many years. More recently, I have been receiving treatment for a bulging disc in my neck, and Edward and Marla have been doing an excellent job. They are attentive, knowledgeable, and truly dedicated to helping me feel better. I highly recommend Healthcor to anyone looking for high-quality physical therapy services. Their commitment to patient care and recovery is outstanding. Thank you to the entire team for all your help and support!

Highly recommended . Therapists there are very good caring for you and your recovery. Professional…read moreand you are not rushed out.

We had a very positive experience on the second floor with a beautiful nursing staff as well as…read moreaids , particularly Natalie,Sandy,Henry and Rene. I was so attentive a positive and went the extra mile.

Absolutely the worst place to take a loved one. My mother almost died I had to threaten to drive my…read moretruck through the lobby doors to get them to take her to the hospital four days of not eating in two days of being non verbal after being months of being there. Once I finally got to the hospital, she had untreated UTI that went septic. In18 months she had 8 UTIS after never having one in 80 years. Neglect is disgraceful. As well as them never let you speak to a doctor directly always an NP and it takes hours.......... Check all reviews first and check out the pending lawsuits in class actions against them. Don't be like beca it's close to ur house or u hear Middle Village !!!!!!!!!! THE ONLY REASON THERE IS A STAR IS BECAUSE U CANT POST ZERO......

My team and I have been providing monthly drumming/music programming at Rego Park and all I have to…read moresay is Michael and his activity staff add so much to the program. Their involvement, engagement with the residents, and positive energy are felt.

quality care best team of people…read moremost helpful understanding Judah and team has helped me above and beyond with both my parents' stay there. I am ever so grateful, thankful and blessed to have such wonderful people taking care of my parents at this time. Their needs are always fullfilled with kindness. Baruch Hashem

They were stationed at Javits Convention Center over Labor Day weekend and offered PT to all of the…read morevolleyball athletes. Professional, courteous and overall just amazing! Kim and her team are knowledgeable and best in the business. Thanks for keeping us moving, especially those of us in the middle age range trying to compete with the young bucks.

Very friendly and approachable employees. Front desk-…read moreaccommodating and always ready to listen PT Assistants- patient and kind and caring, especially Melissa (she always sees to it that everything is organized and clean and everyone has been catered to.) Physical Therapists- very patient-centered, caring, approachable, friendly but still professional. I like going here Saturdays because Joma and Walter (Filipino PTs) are there. They always make sure that their patients get the best therapy. I absolutely recommend this facility.

My father's experience here was devastating. While front-desk staff and a handful of staff were…read morekind, the overall care was unsafe, unprofessional, and neglectful. Staff frequently ignored call alarms, left him unattended, failed to take him to critical medical follow-ups, and repeatedly moved him between rooms, causing confusion and setbacks. Communication with doctors was almost impossible, medications were mishandled, and aides ranged from indifferent to openly hostile. My father suffered preventable injuries, long periods without proper rehab, and inconsistent hygiene and safety practices. Even basic tasks--like helping him to the bathroom or keeping the call button within reach--were often ignored. Across multiple floors the care felt chaotic, understaffed, and lacking oversight. This facility caused my father unnecessary pain, fear, and decline. I would strongly urge families to look elsewhere and thoroughly research any rehab center before trusting them with a loved one.

This place is absolutely horrible. My family member is a current resident (which we are trying to…read morefix) who gets absolutely no attention. He is ignored for hours, not receiving even a quarter of the care their website promises and worst of all, our concerns as the family are being ignored. Everyone says it's not their problem or brushes us off without giving us direction on who can help address our concerns. We are trying one last time to be heard, if not we are filing a formal complaint with the NYC Board of Health. This place deserves negative stars based on our experience the past few months.

This place is the worst place you can go to for help! All they care about is getting you $55k for…read moreone month of crap. They have you sit in a room with other people who are suffering and just listen to everyone talk. Nothing more. They lie about the spa and any other luxury item they stated that they provide. If you care about your loved one or yourself, I would stay far away from this place. I was promised a single room because I was afraid Of covid and it wasn't until after I was admitted that they informed me that all they had was a shared bath. After a couple of days, my anxiety went through the roof so I left. They had the nerve to charge me $55,000 for nothing. Total rip offs!!

From the owner: The Dune NYC offers drug and alcohol rehab services to NYC residents. We are fully aware that life…read moredoesn't stop while you're with us and, if necessary, we can get you back into the city in order to participate in an important meeting or conference. And of course, you can attend to business needs while you're here. We specialize in addiction treatment services.