Please avoid this place at all cost, they don't care about the patient they are just money hungry.
Check carefully their information, Their website is not accurate. the photos are from at least 15 years ago and very far from reality, most the staff shown on the website are NO longer there, their testimonials are made up to their convenience.
Unfortunately their staff are very arrogant, irresponsible and dishonest who have NO respect for the patient or their family specially Jhonatan Mawere, Anna Bernabéu, Lindsay Sherman and Nursing Supervisor Ms Tan.
My father was in that place since October 2019 due to a hip issue, which ended being a DEADLY malpractice done by Dr Mohammad Jawaid and his colleague Dr Stephen Johnstone.
My father was being treated by Doctor Mohammad Jawaid, who also is a doctor at this nursing home. It all started After my father complained of a hip pain and decided to make an appointment with Dr Jawaid. He referred my father to doctor Johnstone who performed a procedure that according to them it was necessary to help my father get well and walk normally again.
Unfortunately three days after that his leg got swollen, and infected, with a bacteria. Dr Johnstone did not take any action or responsibility about this. After so many months of treatment, my father went through a series of procedures that eventually worsen his condition, it seems that the infection was created due to the lack of higiene at his clinic, after so many days of treatment my father was send back to Queensboulevard Extended Care for recovery and therapy.
He didn't recover at all. Ever since he was there the attention was lousy and the nurses didn't have much idea of his condition.
My father was not able to move by himself very much and he was left without food many times, including one time while we were there and he was in the dining room waiting, he didn't get his lunch.
Despite of being there for a hip issue, the therapy done was non-related to his condition. He was sent to "therapy" just to do some arm exercise and other nonsense. Nobody wanted to deal or had the patience to deal his walking therapy. Therapists only focus on the patient that will be there for a short term, everybody else won't get the therapy they are suppose to get. After being there for a many weeks they realized that he needed a procedure. According to them, the surgery was essential and will give him the ability to walk again. It didn't help at all but instead it depleted his insurance budget
On march 25 he was discharged because his insurance ran out. After being there for almost 4 months he never actually recovered completely. They used all his insurance budget and the recovery was never successful . He was discharged without his equipment. They ask us to buy a shower chair that will cost a few hundred for him to use while being at home, but it will not be cover by the insurance anymore.
He was discharged without showing any concerned while NYC is going through quarantine due to the COVID 19, they didn't care about that. On the day he was discharged the Social Worker Anna Bernabeo brought him down to the lobby along with his stuff, Stating that he was ok and capable of walking. She lied about his condition, all she wanted was to get rid of him,
We tried to get in contact with her but she is nowhere to be found and she doesn't return any of our calls. She is a very irresponsible and unprofessional social worker.
After a few days of being discharged my father started complaining of pain, he was sent back to the hospital due to the fact that the infection came back, and eventually he went back to Queenblvd Ext Care 8 floor as requested by Dr Jawaid to finish the treatment and then another surgery.
After that surgery my father didn't recover
At all, the doctors in charged Dr Jawaid and Dr. Johnstone didn't follow up on the procedure as they are suppose to, they are just irresponsible.
On July 11, my father was under the supervision of Nurse Supervisór Ms Tan, when she called us stating the my father was vomiting blood during the process of transfering to Mt Sinai hospital his wedding band of 58 yrs of marriage got removed.
Upon asking about his wedding band Queensblvd Extended Care denied its existence despite of showing pictures taken on July 5, 2020 in which his wedding band was visible. Dr J Mawere questioned the validity of the pictures and obstructed an ongoing Police investigation about this matter, advised by his IT guy who claimed the pictures were not legit. Shortly I requested to speak with Dr Mawere and Lindsay Sherman but they refused to see me. Please be careful, they only care about the money, the administration and owners don't. Care about the patient, money is the main reason they are running this place. Please be careful with Dr Jawaid and his colleague dr Johnstone, they are very irresponsible. read more
