If I could a negative rating I would. Went into the store on 9.4…read more25 around noon. Heard someone yelling and cursing at a dog. Went in the back and it was the groomer of the 2 small dogs, 1she had on the table. I poked my head in the room and told her yelling sctraming at the dog isnt going to calm it down. The dog on the big bed was so upset by his buddy getting yelled at he was upset. The groomer told.me to leave amd slammed the door in my face. I asked the clerk at the check out if she heard what was going on and she said she didnt and didnt seem to care and never asked for any info. I went back waited for over 45 minutes and told the owners what happened and they were grateful. They said the tan dog is so sweet and loves everyone but doesnt like its toes touched and the groomer did tell them what i said to her.but didnt mention the yelling and cursing.​ I will try to contact the owners of the pet store as maybe this is a contractor working in their store. Anyway, it was so upsetting to me and the dogs I just had.to say something. Because if you see something and don't say something, you're just as guilty as the perpetrator.

Depends on who is working . Christine and Erin are great . I suggest calling ahead though because…read morethings are different if they are busy

Staff is friendly, honest , kind, informative. Glad we found this place for our pets.read more

Our dogs loved this place - my husband and I walked through the place initially and the larger…read moredogs were on one side of the area and little ones on the other side( the crates faced each other but far away from each other). All of the dogs have a play area and we were told our dogs played all the time! both of our dogs stayed in the same kennel (crate) for rest time and at night. Bed and Biscuit Kennel took such wonderful care of our dogs. It was fun to see them on FB ! They'll both be back on our vacation soon !

Everything, the owner are great. Zoey has been going to them for years. Highly recommendread more

We had a horrible experience with a local groomer so we've been reluctant finding a new groomer…read more After reading the reviews for Just Four Paws, I felt good about scheduling our Havapoo, Coconut. We just picked her up, and I am excited to say we are thrilled! Leeanna was WONDERFUL as a groomer. She immediately connects with your 'baby',(easing my anxiety!).Coconut looks amazing! We will definitely be going back to Just Four Paws!

Highly recommend Heavenly Hounds Hotel! My two small dogs spent 15 days there and they were well…read moretaken care of, fed my home cooked prepared food and had a "blast" playing with other small dogs and personal staff attention. NOT A TYPICAL KENNEL VERY SPECIAL indoor space w/their doggie bed.

Great place. Have been taking my 2 Shih-Tzus there for 3 years and never disappointed. Krista is…read moregreat with the dogs, patient and provides a great service. She truly cares for all the pets she grooms..used doggie daycare and no problems. Highly recommend for grooming.

Was short like 40 cents & owner wouldnt let me get can of dog food I always tell them keep the…read morechange I have rescue pitbull go every week will never ever ever go there again disrespectful weirdosits suposed to be for Concord Pets store in Berlin Md

The Reddy harness I purchased at Petco is of poor quality. I paid over $50 for it and within 4…read moremonth, the seams started ripping due to using the front control ring provided. Customer service did not provide the expected resolution.

My dog has been having some skin issues. All vets both near my primary home and vacation home were…read morebacked up. I was able to have an online chat via pet insurance that gave me some ideas of what the issue could be. Then, the light bulb went off while reading reviews. I decided to try grooming to see if it could sooth his skin. I was a little hesitant as there were no recent reviews but I needed to try something and fast. I had a conversation with Patti over the phone and she was really patient in listening to my concerns. She was able to take us the next day and gave my boy a soothing medicated bath. He looked great and felt better. We still have to deal with the cause and flare ups but at least he is more comfortable. Thanks to Patti and team at Ruff Cuts.

I never write reviews on here, so when I do.. It's because I need to let the public know something!…read more First of all, Patti is a wonderful woman. She truly loves animals and you can tell as soon as you meet her. I have a temperamental Pomeranian mix, and he lets her groom him efficiently without issues. What is most remarkable about Patti is the care and affection she gives your pet. Not only did she trim my pom's feet for free on a nail-clipping only trip, but gave my chihuahua a mini-reikiki session because she is in congestive heart failure. Patti thought it necessary to give her a little extra love. Would you receive such service at a chain store? Absolutely not. The facilities may not be as conventional as others, but Patti has always done a wonderful job and her customer service is incredible. I will always be one to support small and local businesses, and Ruff Cuts is no different.

Dr. Lin was fabulous! Responsive, knowledgeable, caring, and thorough. I was also pleasantly…read moresurprised that they didn't insist on repeating tests done recently from another veterinary group so throw in reasonable, fair, and honest.

I saw worms in my dog stool. Other dog had loose stool. Paid $320 for fecal PCR. The test report…read moresaid negative to worms and parasites. I asked if the test covers worms. She said yes. Saw another worm couple days later. Took my dog to another vet. Paid another fecal PCR. And results were positive. Not sure if I just got scammed or what's the deal with this place. Historically the other VCA locations I have used while VCA has been more expensive than other places, but have been quite competent.

Amazing amazing amazing thank you! My cat is gorgeous and acting more youthful!...Wow !!read more

From the owner: Hours by appointment onlyread more

The place and people are nice but.... They way over charge for everything. Every time I come It…read morecosts between $400 to $700 or more a visit. Example- they literally charge $100-150 for a phone call with the vet about test results. I have never heard of such a thing! They should be ashamed of themselves!

A vet tech reported me to Animal Services for making it clear that I did not consent to any…read moreprocedures for my cat (who got out the house and showed up at neighbor's house, then said neighbor brought my cat here). Although I told them over and over that it was my cat, asked when I could get him back, and stated with proof of a bill, that my cat had been treated for a sore on his face, they refused for days to give him back, said that I would have to pay them before I could have him, and told me he'd have to be quarantined. When I talked to Animal Services, they completely understood that it was a FALSE report of neglect, and demanded that Coastal give me my cat back, which they finally did. Very upsetting. Especially b/c they had proof that my cat had been treated with antibiotics, and still reported me. Giving one star bc it wouldn't let me give zero.

They were amazing and helpful as always. We send our well wishes to the staff for losing a…read moreco-worker that they seemed to care a lot about which is nice to see in today's world where people caring for people.

I needed to buy a couple goldfish. John was so kind, patient and helpful!!!…read moreHe helped us pick the fish and accessories and walked us to the checkout.