11/20/2018 I took my dog to OC Pet Spa and the owner had 2 dogs on tables with the collar on. She turned her back to the dogs and came to ask what I needed. I asked her if the dogs were safe, she was like yea they are fine. I asked if that is how dogs hang themselves. Anyway when I picked up my dog she rang up price without $10 discount, I didn't sign and she rang up with the discount deduction and I signed and left. PROBLEM!!! Both charges are on my account, I called a week later after pending and explained I had 2 charges, she checked her records and said she would reverse charge. 12/3/2018 I ended up filing a claim with my credit card company. Still waiting...... read more

I won't return and I don't recommend this place for boarding!!! My 5yo beagle mix boarded here for 2 nights, his collar got eaten and when I tried to reach out to the owner about a special arrangement for pick up during off-hours (as previously agreed) she was rude and treated me as if I worked for her. Thankfully, her receptionist saved the day! I liked her background when I looked at this place but now that I know how horrible she is at dealing with people, I will Never trust her with my dog again. read more

Have been taking Auggie to O.C. Pet spa since they opened around 2012-13. Kathy is a very skilled groomer and has years of experience. My breed (Welsh Terrier) is a specialty of hers. Auggie always comes home looking marvelous. Very happy taking her there. She has separation anxiety and loathes the car and is a wreck traveling to get there but once there seems content. She knows the crew and that helps. read more

OC Pet Spa - Pet Sitting Near Me - Ocean City, Maryland

I'm disappointed in the haircut my dachshund got. He got a cut where they shaved his legs and left the rest of him very long. It's summer, he needs shorter hair to help him in the heat. We can't brush our dog's feet because he wiggles a lot. He's 12 and we don't want him to hurt his back. At a professional groomer, they have the restaining equipment needed for our dog. In the middle of our appointment, they called us and reamed us out for being bad dog owners because our dog had matted fur. We brush him regularly and know that heavy brushing was all that was needed, but they refused to brush and shaved his leg fur clean off. They wouldn't listen to us on the phone about blending his fur. He looks like fluff on stilts. It's awful. They did not clean his ears or clip his nails. He is washed and fluffy, but that doesn't make up for all that they didn't do. Don't take your dog here if they have any matted fur. They will shave your dog silly. If you don't have matted fur, you might be fine. read more

I am from Fairfax, VA but was stuck (Covid-19) here in Ocean City at my condo. My Cocker Spaniel, Zena, was desperate for grooming. I called the spa not really thinking I could get an appointment and yes I got one two days later. Shocked. Kadena was the groomer. I am so impressed with what she did for Zena. She was "BEAUTIFUL" when I picked her up. So Impressed that I will make it a point to get Zena Groomed here every time I come to my condo. If you want a great groom for your pet, come here. I am sold!!!! read more

OC Pet Spa - Pet Sitting Near Me - Ocean City, Maryland

OC Pet Spa does a great job and I love their customer service!! I've taken my animals there for years and have always left with happy pups!

Brought both my dogs here one day. Was called and told they were done when I came to pick them up they brought out the wrong dog and I had to sit there for 45 minutes while my dog got his haircut. Wasn't offered half off the hair cut, wasn't offered any coupon for next time or anything. I had better things to do than sit there for 45 minutes while I wait at the office for my other dog to be cut. Oh our dogs have fleas now. Fantastic. Don't take your critters here. read more

They always do a nice job on my small shitzu and large yellow lab. Price is reasonable and their hours are convenient.

Do not take your fur baby to this place! This is the second time Kathy has groomed our fur baby. We let her know the first / second time (reminded her) that our dog has issues with water and hair dryer & separation anxiety in which we gave her meds for. She said no problem she would take care of her. The other day when I picked her up (at her new location), I heard Kathy tell one of her girls to get payment from me now, she then scooted our fur baby out the door without a word. When we got to the car, we noticed her paws were bleeding very badly and there was a 1" deep cut above her eye. (I have pics and I'm trying to post) and the muzzle was so tight it made an indention on her nose....she's a small breed that has breathing issues anyway, and Kathy was aware of this. No wonder Kathy wanted us to pay her immediately without looking at our little girl which cost us $60 and she wanted CASH. I should have known that was suspicious. If she couldn't have handled the cut, then she should not have agreed to the grooming. We disclosed everything to her from the beginning....and she said not a problem. There is no telling what else happened to her while we were not there. Ask to see a grooming license and credentials. read more

Kathy is an excellent groomer, very knowledgeable about dog health and knows how to handle dogs with anxiety to make them comfortable. Highly recommend. read more

I called on June 17th and booked two nights of boarding for my dog at the OC Pet Spa. I gave a $30 deposit and got a receipt via text. I was told over the phone that it would be $30 per night for boarding. I arrived for boarding on June 30 th. I was quoted $30 for the second night. I said that I had already paid for one night on my credit card. She said she didn't have a record of that, but I could let them know when I checked out on Friday. She confirmed that X was to get a bath and nails trimmed. The charge for that would be either $20-25. I agreed and let her know the I would pick Lucy up on Friday. On Friday I arrived and the person who was at the counter said my total was $75. I questioned that and told her that I already paid $30 and did that include that as a credit. I explained that I had been quoted one price on the phone. Another person stopped grooming to come over to argue with me. Finally they both agreed to "let me" pay the quoted rate. They charged me $60 and then told me they add 4% to the bill because I was using a credit card. I asked again why that was not disclosed to me from the beginning. They only responded that if you don't want to pay the 4% I could write a check. I was on vacation and did not bring checks with me. I was not given an itemized reciept or given any report about X. Lucy's fur appeared more fluffy, but I don't believe she got a bath. I am very disappointed with your services and the lack of professionalism of the staff. I am requesting a full refund. I will expect a response before the end of the week. Owners response after I went to the BBB: kathern slaughter 11:10 AM (2 minutes ago) to me Lucy received a bath. I gave you the quoted price. I'm not issuing a refund. Sent from my Verizon Wireless 4G LTE smartphone read more

I can't believe I'm the first to review this place. First off, Kathy the owner is not only a great groomer, but she is an animal lover and rescuer. She cares about animals. The entire staff does a great job here. They are reasonably priced and take care of all the animals that come through the doors. When you walk in, you will find cat rooms with adoptable kitties inside. That's how much they care about animals. I highly recommend OC Pet Spa. If you are local or visiting and your dog or cat needs some pampering, call them. read more