Briana was fabulous. She was very thorough and through the process of everything she did.. I would…read morerecommend Briana when you get your eyelashes done. Mine were beautiful. Great job.

ATTENTION: I LOVE this Salon , BUT today's experience was unacceptable"…read more I am a monthly member of The Lash Lounge in Laguna Niguel and have always had a wonderful experience. BRENDA is fantastic, and RACHEL at the front desk is consistently warm, professional, and helpful. I've genuinely grown to appreciate this location, which is why today's experience was so disappointing. Brenda wasn't available, so I booked with the first available stylist, BREANNA Unfortunately, from the beginning, the interaction felt unnecessarily confrontational and unprofessional. Breanna was slightly late for my appointment and immediately began criticizing the condition of my natural lashes and telling me what she thought I should be doing differently in relation to the extensions. I explained that I have been wearing lash extensions for more than 10 years, use a lash-support serum, and know the style and look that works for me. I certainly welcome professional recommendations, but I expect them to be communicated respectfully. During the appointment, she repeatedly complained about my eye twitching, even after I explained that it is involuntary and unfortunately not something I can control. While removing an extension, I felt a sharp clip/pinch to my eyelid and told her that she had hurt me. Rather than simply stopping and checking my eye, she disputed what I had experienced and attributed the pain to my twitching and a natural lash being pulled with the extension. At that point, the overall tone of the appointment had become so uncomfortable that I finally said, "You don't seem to want to do my lashes, so let's reschedule." She immediately agreed. What concerned me most was what happened afterward. Instead of allowing the interaction to end professionally, Breanna continued speaking to me in an argumentative and disrespectful manner and followed me toward the front desk. I finally had to tell her that the conversation was over and that I was no longer interested in discussing it with her which she then proceeded to tell me she was going to call the owner. I sincerely hope she was honest in explaining her unacceptable , rude and dismissive behavior to a client who could go anywhere else but loves this Lash Lounge. I have had too many positive experiences at The Lash Lounge to judge the entire salon based on one employee, and I will absolutely continue seeing Brenda. But I do believe management needs to address this employee and experience seriously. Clients should be able to disagree with a stylist, have an involuntary eye twitch, or request a particular lash style without being made to feel criticized or unwelcome. There is a big difference between offering professional advice and speaking down to a client. Today I left without having my lashes completed and feeling genuinely disappointed by how I was treated. I hope management takes this feedback seriously because, in my experience, this behavior is not representative of the otherwise excellent service I have received at this location. I would like to continue my membership and sincerely hope this will be addressed so it doesn't leave a negative mark on this otherwise wonderful Salon.

How did I not know this location existed? I've been going to the RSM location for years, as it's…read morejust up the road from me. I was super short on time one morning and my brows were in need of some TLC. I headed to Yelp to find something nearby and hello, Mission Viejo Muskan Threading! The location is tucked in the shopping center, so it might not be overly obvious if you're just driving by. There was one woman working who was very friendly and professional. Happy to know of this location, too! 2022: 20/100

I have tried out the RSM location and the Mission Viejo location. The first time I went, I was…read moresuper happy with my brow threading and was excited to go back. However, on my next two visits, I had the same brow lady back to back who took SO long to thread my brows. She kept going back and forth with the thread, tweezers, scissors to trim, and repeat. Kept asking me to pull down on my eyelid and tilt my face a bunch of different ways. It was so painful. I felt like she was shaping my brows one hair at a time. She took forever and I was just really frustrated about how slow and time consuming the process was. My brows didn't even look that great after, i could have reproduced those results at home with a face razor for free. She was probably learning and maybe this is her first time on the job or something, but it was just a very frustrating process, especially given that I could barely speak to her in English and actually communicate. I've given this place multiple chances after my one good experience, but the same lady (don't remember her name) was at both for some reason and did a horrible job each time. I don't recommend.

Amazing Work on the Eyebrow Threading...!!! Very clean and…read morestylish spacious. Very friendly and easy affordable.

Had a good experience with Faraz. Yelp was a trusty guide in figuring out where I should go for…read morethreading. Threading is painful but the results are clean! I got my eyebrows cleaned up and she listened that I didn't want any of my shape changed or touched. Just simply cleaning the bottom and top of the shape. I also did upper lip which really hurt . Waited about 5 min? Two ladies working. She offered aloe Vera to cool it down at the end. $22 for eyebrows and upper lips. A steal. I want to try tinting next time.

I've been going to Erin for my eyebrows for over seven years, and I can honestly say she is the…read morebest. My eyebrows are tricky, and I've always had trouble finding someone who I can trust to shape them. With Erin, I know I am going to get a quality and consistent service and also wonderful conversation. Erin is truly an artist -- meticulous, detail-oriented, and a real expert when it comes to knowing how to shape eyebrows to enhance a person's natural beauty. I recommend Brow Bungalow without hesitation, and I know I will be a customer for life.

I've been coming to Erin 7+ years now and have started bringing my 16 year old daughter the past…read moreyear or so. Check out her before and after, I wouldn't trust anyone else...

I highly recommend Sheri at The Extract Lab! I've been going to her for eyebrow grooming, nose and…read moreear waxing, and occasionally facials, and she consistently does an amazing job.Sheri is incredibly detail-oriented, professional, and takes real pride in her work. Her space is always spotless, her prices are very reasonable, and the quality of her services is outstanding. She's also genuinely friendly and makes every visit a great experience.My wife is also a big fan of hers, so she definitely has our family's stamp of approval! One tip: Book your appointment in advance! She's quite popular, and getting a same-day appointment can be tricky. Highly recommend her to anyone looking for excellent service, attention to detail, and great value!

Sherri is absolutely wonderful! She is not only amazing at what she does, but also one of the…read moresweetest and most accommodating people. As a mom with a busy little one, I truly appreciate how understanding and flexible she always is with my schedule. She makes every visit such a pleasant experience, and her space is so cute, cozy, and welcoming. You can tell she puts so much love and care into everything she does. She's professional, detail-oriented, and genuinely cares about her clients. I always leave happy with my eyebrows and look forward to seeing her. I couldn't recommend Sherri enough!

Okay, I have to take a moment for Priscilla because honestly, she deserves so much more than just a…read morereview. I've been going to her for almost seven years, and every single time I sit in her chair I think the same thing -- how is she this good?? She's not just doing brows, she's reading your face. She knows the exact shape, the exact color, the exact everything that suits *you*, and she sees it the moment you sit down. No long consultation, no second-guessing. Just trust. And her hands? Magic. I really don't know how else to describe it. What I love most is the feeling she creates -- somehow calming and exciting at the same time. You walk in, you exhale, and then you look in the mirror and your jaw just drops. Every. Single. Time. If you're new here and reading this trying to decide -- please go. You will not regret a single second. Priscilla is the kind of artist you find once and never let go of. Priscilla, thank you for what you do. You make people feel like the best version of themselves, and that is a real gift.

Priscilla's detail and professionalism is on point! I had her do a very small cross tattoo on my…read morewrist. I wouldn't hesitate to have her do any other work, whether it's cosmetic or a fine line tattoo.

I've been going to Erin for my eyebrows for over seven years, and I can honestly say she is the…read morebest. My eyebrows are tricky, and I've always had trouble finding someone who I can trust to shape them. With Erin, I know I am going to get a quality and consistent service and also wonderful conversation. Erin is truly an artist -- meticulous, detail-oriented, and a real expert when it comes to knowing how to shape eyebrows to enhance a person's natural beauty. I recommend Brow Bungalow without hesitation, and I know I will be a customer for life.

Erin is terrific. Her space is calm, clean and conveniently located near one of my favorite…read moreneighborhood coffee shops! Erin is professional and incredibly nice. It's taken 6 years, but I've finally found my " go to" for waxing.

Because of Melissa at Anastasia I was able to achieve my dream brows!…read moreI was so skeptical because I only went to one person for the last 12 years, and I had to go to Anastasia because she was still closed. Well I'm so glad I did because Melissa completely reshaped my brows and gained a customer for life!!! I'm a beauty consultant and from now on I suggest her to all of my customers for their brows needs. She's is a passionate artist who truly cares about the person in her chair!

Had a great brow tweeze with Hannah! She was friendly, efficient, and listened to what I wanted. My…read morebrows are naturally a little thick and unruly, but a slightly thinner shape suits my face better. Hannah understood what I wanted and shaped my brows with my request in mind.

Got my eyebrows done. Jenn did a great job and was quick. Great to chat with as well definitely…read morecoming back!

She was great!! I have thick hair, got my eyebrows waxed which normally hurts due to the hair not…read morewanting to leave my face . Did not feel a thing and they looked perfect when done!

Mona is the best and I honestly wouldn't trust anyone else with my brows. She has an incredible eye…read morefor shape and detail, and always makes my brows look flawless. Over the years, she's been consistently professional, talented, and passionate about her work. If you're looking for someone who truly cares about her clients and delivers amazing results every single time, she's the one.

I came in today for my eyebrow appointment and was surprised to see the salon in the middle of a…read moreremodel. The space looked unfinished, with construction dust, missing baseboards, old furniture mixed with covered new furniture, and floors that appeared very dirty. It felt more like a construction site than a salon open for business. While I understand that businesses need to remodel from time to time, I don't think it's appropriate to continue serving clients while the salon is in this condition. The environment didn't feel welcoming, relaxing, or professional, and I was uncomfortable throughout my visit. The technician did a good job on my eyebrows, but unfortunately the condition of the salon significantly affected my overall experience. I believe it would have been more professional to temporarily close the salon, or at least postpone appointments, until the renovation was complete. First impressions matter, and walking into a salon that looks like an active construction zone doesn't inspire confidence--especially for a beauty service where cleanliness and professionalism are so important. I hope the finished space turns out beautifully, but based on my experience today, I left disappointed.