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    Oc Associates

    5.0 (4 reviews)
    Closed 7:00 am - 10:00 pm

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    Property management

    Listing agent

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    2 years ago

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    Vantage Property Management - One of our rental property remodeled by Chris

    Vantage Property Management

    (44 reviews)

    Elisa is the very BEST !! Talk to her La recomiendo mucho…read more Beautiful Sabrina is outstanding too, see her

    I am posting this to clarify my experience regarding our rental and my interactions with Chris…read moreHelmich after my previous review was removed. Chris stated that he offered us assistance and a resolution to our financial hardship. That is simply not accurate. The only communication we received was a reminder that rent was due, along with notice of a $56 late fee if payment was not made on time, followed by the statement that after six days we would receive an infraction notice. At no point were we offered an extension, a payment arrangement, or any form of accommodation. Additionally, the unit owner never reached out to us directly to discuss any alternatives or support. During our tenancy, there were serious maintenance concerns that were not addressed in a timely or satisfactory manner. When our apartment experienced flooding and the air conditioning unit was deteriorating, Chris was nowhere to be found. The A/C installation was so poor that you could literally see daylight around the casing. The flooring, which is supposed to be white, appeared black due to the condition, and the state of the oven was unacceptable. We documented everything with photos and videos. My mother, who worked in property management for over 10 years, personally inspected the unit and identified multiple issues that should not exist in a properly maintained rental. There should never be mold present in a water filter--period. We were also told there was a separate heating unit, yet we were left without a functioning heat source while the apartment was extremely cold. This is not just an inconvenience--it is a violation of California housing standards. Under California Code of Regulations, Title 25, Section 34, rental units must be provided with heating facilities capable of maintaining a minimum temperature of 70°F in all habitable rooms, and those systems must be permanently installed and maintained in safe working condition. Portable heaters do not satisfy this legal requirement. We were further told that the overall condition of the property was "not their responsibility," yet our lease binds us to their management, and we were refused contact information for the unit owner when we asked to address these concerns directly. At this point, we are requesting that all communication be handled in writing via email so there is clear documentation. Phone calls are not acceptable. This ensures there is an accurate record of what is said and prevents any misrepresentation of conversations. I will be sharing documentation so others can understand what our experience actually was. This is not about "image" or "quality control," but about accountability and ensuring tenants are provided with safe, habitable living conditions as required by law.

    OC Pro Property Management

    OC Pro Property Management

    (63 reviews)

    I have been a satisfied client for over 15 years. Mitch and his team have made the experience so…read moreeasy for me. I am contacted immediately if there are any concerns, requests, or repairs needed on my property. I simply give the go-ahead and they handle the rest. Also, thy do a thorough job finding qualified renters for the home. They have hit a home run every time! I have never regretted hiring OC Pro to manage my property, and I have told several friends that they should be working with this team! Five stars is not enough. They are the best!

    I've had no previous experience with other property management companies. For the most part, I am…read moresatisfied with what OC Property Management has provided for us. I particularly appreciate that when there is something it breaks or an issue with the property they are very timely in letting me know and getting a service provider out quickly. That keeps my tenant satisfied and us retaining good tenants longer. I have had feedback from my tenant, however, that some of the staff have come across as negative to them. That has not been my personal experience however I would like to think that anytime they are contacted there is positive attitude. Their billing and paperwork has always been timely and clear. One final note, their walk-through with a previous tenant was not thorough enough to catch everything (the automatic sprinklers were destroyed by the tenant) they did an adequate job overall.

    Oc Associates - propertymgmt - Updated May 2026

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