I have thick Asian hair, so cutting it can be difficult and time‑consuming. Jee is amazing. She…read morelistened to my requests and concerns, and made sure I understood everything she was doing. Jee also has a genuinely friendly personality. I'm already looking forward to my hair growing out so I can have her cut it again. The staff and owner of the salon are also very friendly, and I feel like I can trust them with my hair as well. Overall, my experience has been wonderful, and I can't wait to come back.

I had really long hair down to my hips, I went in for a trim and some short layers since my hair…read morewas really think, I made it clear I wanted to keep as much length as possible but just get rid of some dead ends and I wanted the bottom thinned out. I also had bangs that were slightly uneven so I asked her to fix that. The lady who cut my hair asked if I wanted I blow out, I told her no, I wanted to walk out with wet hair to see how it would dry naturally since that's what I do regularly. She was apprehensive but I was firm that drying naturally was what I wanted and that I didn't want to the appointment to take longer due to drying. She cut a good 8 inches off, the left and right sides were different lengths, the layers were super choppy, random, and uneven. The ends were not thinned out how I wanted and she didn't touch my bangs. At the end she said "I know you didn't want a blow out but I'm going to do it anyway" literally. She curled the ends and when I left I noticed the ends were uneven. I don't know if she curled them thinking I wouldn't notice but it was hard to miss. I was really sad to lose that much of my length since it took me so long to grow out and I wasn't expecting to get it cut, only a trim which by the way was $90 (partly because the cut was an hour and drying was another whole hour so I had to pay for 2 hours even though I didn't want the blow out) but I went back in because it was too bad to wear in public and this was less than a week before Christmas. I went back in, I told her my hair was really choppy, she said "well you asked for layers" I told her "but this isn't layers this is random pieces of different length, there are longer pieces on top of shorter pieces. She got really defensive and said I kept "moving my head." No I didn't and even if that had been true blaming the customer is just a really bad way to run a business when I'm just asking it to get fixed. I told her I wanted my bangs fixed as well and because they were uneven, she said "you came in like that" I told her "I know but I wanted you to fix them" during this argument the manager came in and had me sit down, he told me they could fix it and had another girl start working on my layers, he said that he would take care of the bangs. The Second Lady working on my hair in my opinion was really rude, she pointed out some grey hairs and I said "I know I have more of them in other places" she said "how old are you?" I told her 25 and she made a face that seemed extremely judgmental. I also notice while she was cutting my hair, she held the scissors and comb in the same hand and while combing my hair I saw her accidentally cut pieces an inch away from my scalp and I felt the scissors tug as I saw her wave LONG pieces of hair away multiple times. She also kept commenting on how thick and tangly my hair was which felt insulting. As I was in there the second time, TWO other customers came in separately saying they were coming back because they had issues with how their hair had been done, the manager didn't respond with "ok let's fix it" even when I noticed the customer wasn't trying to argue they were willing to pay more they just wanted more done, but the manager was very defensive about explaining "this is how it's done" blah blah blah when in my opinion it would have been better to say "what you asked for is ____ this is what we did but if you want more than that would be ____ it will cost more to get you want you want but we can definitely do that if that's what you want". By the time I was done I had been in there for over 2 hours just with the second time I went. I didn't have any layers when I left they basically just cut my length to the shortest piece the first girl left me with which made my ends sprawl out since I had really thick hair and my hair was about boob length now, my bangs had more heft but I didn't like the way they framed my face, to be honest I just wanted to get out of there, I had clearly made a huge mistake going back. When you go to a hair stylist, make sure you go to a place where you know they will LISTEN to what you want, not do some random stuff or get defensive when you asked for something different. I didn't take a picture of my hair after the second appointment, the length wasn't badly cut it just wasn't what I asked for, not thinned or layered at all, and like 13 inches shorter than what I wanted, I've had it cut since then by a hair stylist who LISTENS to what you ask for.

Im so happy i found Sue the owner to cut my hair, she did…read moreand awezome job today she will color my hair purple she is so great, and profesional and the team is so fantastic so proud of them costumer service is woanderful

I got my hair cut here once before and it was amazing. I've tried to have stylist replicate it at…read moreother shops and they couldn't. The second time I came in was in January and I'm still paying for it. I showed the stylist a few pictures to get an idea and I'm not sure what she was thinking but I left feeling cheated out of my money. Now I'm stuck with hair I can't stand and have to suffer through the growing out phase. I guess paying more money doesn't always equal good hair care.

While on the hunt for my now discontinued shampoo formula I called into Hair At The Ritz and it…read moreturned out they had a couple bottles in stock! The service was incredibly friendly and warm and they were able to set them aside for me in a little bag. I dropped in to pick up the bottles and she even walked me across to check the other location's stock as well. Just so helpful and kind of her. Thank you so much Hair At The Ritz!

I usually go to Lisa at the Hair on the Ritz salon in Pleasant Hill and have always had good…read moreexperiences with her, but she was on vacation the last time I was there a few months ago. I was referred to Ramona instead, and unfortunately, my experience was disappointing Ramona was polite and seemed nice at first, but when I asked for her professional opinion on what kind of haircut would best suit my face shape, she didn't have any suggestions and appeared unsure. During the haircut, she was interrupted by a phone call from another customer and stepped away to speak with them for almost ten minutes. I was left sitting mid-haircut while she discussed hairstyles with the other client. I felt this was very unprofessional -- she should have asked the receptionist to take a message and returned the call after finishing with me, rather than leaving me waiting in the chair with my haircut unfinished. When she came back, I asked if she was almost finished, and she said "oh no, not at all." Yet, just a few minutes later, after only lightly trimming my hair and blow drying it haphazardly, she said she was done. Someone else paid for my haircut and added a $10 tip before seeing the results. I tried to stop them, but the payment had already gone through. When I got home, I noticed that the layers in the back didn't blend properly, and the front pieces were uneven, even though I had asked her to make sure they were even and layered. Overall, the service felt rushed and lacked attention to detail. While Ramona appeared pleasant, I didn't feel confident in her skills and focus during the appointment. I'll only go to Lisa for my haircuts moving forward. Thanks, Barbara S.

My favorite Korean salon! Hilary is amazing at working with Asian hair. Other barbers have…read morestruggled with my curly hair, but Hilary always does a fantastic job

I'm STILL not over this haircut , Hilary absolutely nailed it!! Every detail was on point.. the…read moreprecision, the style, the way it fits me perfectly... like wow. I went in thinking I'd just get a regular cut, but I walked out feeling like a whole brand new me. I didn't expect to feel this good, this confident, this refreshed... but Hilary really did THAT. Hands down one of the best haircuts I've ever had. If you're even thinking about booking with Hilary, DO IT. She's the bomb!

This was my second visit here. This time with Billy. I showed him a picture of the haircut I…read morewanted, and he not only delivered but also suggested styles that would suit my face shape. I absolutely love the result! Before, my hair was long, flat, and dull with no volume. Now, it looks full and beautifully styled. Billy is very kind, attentive, and meticulous with every detail of the cut. Highly recommend!

I got Japanese hair straightening with Billy and couldn't be happier! He was professional, patient,…read moreand detailed, and the results are amazing--my hair is smooth, shiny, and healthy. It's been over a month and it still feels like the first day--sleek, easy to manage, and I keep getting compliments. Billy truly cares about his work, and I highly recommend him!

I have been here twice! Anh was very sweet and nice. $25 for a haircut . Can't beat that. I will be…read morecoming back

I found premier cut after I had a super butcher haircut from another salon. Auntie Ann is the best…read morehairstylist and salon you can go to if you're wanting your hair to look like your inspiration pic! Was in and out in 30 min but did pay very close attention while cutting! I left super happy with my haircut and feel back in love with how healthy my hair felt after the cut! If you're local and don't want to break the bank for a haircut visit aunite Ann!

I've been coming to Liz for years now, and I truly can't say enough good things! She always makes…read moremy hair look amazing whether it's a haircut, color or toning, I always walk out feeling confident every single time. Not only is she incredibly skilled, but she's also so kind and warm. Appointments with her are like catching up with a good friend. Her assistant is just as wonderful. Always making sure I'm comfortable throughout the whole visit. If you're looking for a hairstylist you can trust with your hair (and your time!), I highly recommend Liz. She's the best!

Finally found my go to salon! I came in with long, flat black hair that was in desperate need of a…read morerefresh, and left feeling like a whole new person. Alejandra worked her magic with the most beautiful, dimensional ombré. She is meticulous, takes her time, and is kind throughout the whole process. This was my second visit, and I'm already looking forward to my touch up in a few weeks. The salon itself is spacious, clean, and stylishly decorated.I also really appreciate the little touches like snacks and water. Booking online is super easy and convenient, which is a huge plus for me.

In love with how my hair turned out! Not only was she skilled, also personable, welcoming and…read moreconversational flowed easily. What I paid was beyond fair from what I'm used to paying in the past! Definitely my new hair gal!

Daniella is AMAZING!! I've been looking for someone new after my last stylist moved away from the…read moreBay Area. My hair was in terrible shape, different shades with grays all grown out. Daniella made it the prettiest it's ever been! Her color work is incredible! I've never gotten so many compliments in my life on my hair. She's also super fun to chat with. Ten stars if I could!!!

I left 3 voicemails for this salon, indicating I wanted to book an appt. No reply. So eventually I…read moregave up and called Hair by Ann, got an immediate reply, saw her today and was very pleased with the results. I also called Third Reflection and got a response in 2 days. I'm patient, but zero call backs for me is a huge red flag. I'm posting this as much as anything to get a message to Ash Salon's management to please do better. I wasted my time waiting for a call back.

I saw Laurel for the first time here at Ash. I've been long overdue for a trim, moved to a new…read morearea, and decided to finally go with ash. Laurel was amazing, she really listens to what you are trying to achieve. I wanted a bit more styling to my hair as well and she exceeded my expectations! Super happy with the result.

GLORY is the best! She's the sweetest most patient stylist and takes her time with you to make sure…read moreyou are in LOVE with the results. 10/10 will recommend GLORY to everyone I know.

This was my first time at Limon Salon and Glory was the sweetest stylist! Came in to get a haircut…read morewithout showing any inspiration photo and she absolutely killed it. She will take her time to understand your vision and make sure you're satisfied throughout the whole process. She's also very knowledgeable about hair product recommendations based on your hair type. So glad I found such a talented hairstylist!