Great service and professional staff. Our kitchen sink was clogged in our basement, and it took him…read more20 min to fix the clog. Will definitely use this service again.

The whole situation was remedied in one day, The man they sent names Ralph was very polite and new…read moreexactly what he was doing and explained it all to me.

Had a flood downstair, the push pump had stopped working. We made several calls to area businesses…read moreand only got answering machines or no answer. Called Russell's someone actually answered the phone. The guy was here the next day early, got the problem fixed pronto! Thank you so much.

Absolutely wonderful! Within 3 days after contacting them they fixed my sink and installed a sump…read morepump in the basement. Another company Parker-Arntz couldn't be bothered to call me back with an "estimate".

Cassidy did a fantastic job getting the plumbing setup and installing our master bathroom double…read morevanity. I couldn't be happier with the quality of her work and would definitely recommend for any work outside the scope of your average homeowner.

Cassidy is a gem. She is prompt and a true professional. We had a leak in 1 of our pipes . She…read morewas able to remove the bad pipe, went a purchased the correct parts, and installed it promptly. She extended the outside faucet for us so when we attach the hose, we no longer have to remove a piece of the siding to use the faucet. We are extremely happy and excited that we now have someone we can call for future repairs/improvements that will do a great job and we can trust. It's so hard to find good help these days... today we received a huge blessing! She cleaned up everything and made the piping more easily accessible for us. Definitely a win win situation for us...she rocks!!! We highly recommend her!!!

They took care of several plumbing issues and upgrades. All work was done to our satisfaction in a…read moretimely manner. We will use them again!

Had a leak in the food disposal in the kitchen sink and left a message with called Cascade…read morePlumbing. They returned my call the next day and sent a plumber the same afternoon. Jon came and fixed the issue professionally. The only peeve was that though he completed the work within 30 minutes, i still got charged for an additional 15 minutes since he was in his vehicle writing up the invoice so had to pay additional $23 for the 15 minutes. The billing rate can add up quickly and expensively but the job got done properly.

Okay, these guys were over and above on everything they did with my small restoration project. Not…read moreonly did I get treated nicely on the phone and in person, but they even send great letters and notes along the way. After the project I got a really nice letter from the owner, Jon Palmer. I thought I was good at customer service with MY job, these guys were ten times that. Amazing!

From the owner: Since 1997, Multi Serve has provided residential and commercial contracting services. In early…read more2000, we expanded the business to include full service Bank Owned Capital Repair. In the ensuing years, we integrated licensed employees to form our Mechanical Division specializing in HVAC, electrical, plumbing, and boiler service. As Multi Serve continued to grow, their highly qualified technicians allowed them to expand into the Insurance Restoration market; servicing properties after water, fire or storm damage occurs. From 2014 to 2015 Multi Serve added offices in Wisconsin, Illinois, and Iowa. Today Multi Serve operates seven fully staffed offices across the Midwest. The dedication into each job has given Multi Serve a reputation for outstanding service, communication and quality. Since day one, Multi Serve has been passionate about providing the best service experience possible to its customers and continues to do just that with every new office that opens.