Quality Massage 4/5 Value 4.5/5 Recommend/ Return 4/5 Great massage, reasonable pricing, clean & safe. Annie, was my massage therapist and she provided a wonderful, thorough and relaxing massage. The rooms are. Lean and fresh, heating pads on the table and spa music. The details make this place stand out. I had a &90 minute for $95. From head to toe, I felt pampered. Do try this place as I recommend. read more

Oasis Wellness Spa - Front door in a strip mall on Oak, adjacent to Heavenly Bistro & Gloss Nail Spa & Wax - Massage Therapy Near Me - Walnut Creek, California

UPDATE... However, they gave me a refund after complaining. But still will not be returning. This was by far the worst massage experience I have ever had and raises serious concerns about how this business operates. Customers are required to tip up front so staff can "gauge" how good of a massage you will receive. This practice is unethical, coercive, and completely inappropriate for a legitimate massage establishment. I tipped more than usual due to New Year's Eve, and the service was still unacceptable. The massage itself was extremely poor: inconsistent and random pressure, repeated unexplained absences from the room, no professional technique, and strong, unpleasant odors throughout the session. It felt disorganized and untrained. We were explicitly told in advance that my wife and I could receive a couples massage, which turned out to be false. This was a clear misrepresentation of services. Based on this experience, I have serious concerns about consumer compliance, professional licensing, and overall legality of this operation. I will be filing formal consumer complaints with appropriate regulatory and oversight agencies. This review is a warning to others: do not waste your money or put your trust in a business that operates this way. Proceed at your own risk. read more

Found an amazing deal on Groupon for a hot stone therapy massage. HIGHLY recommend. The store was very clean and ambient music filled the rooms. Staff was efficient and friendly. I was able to tell my masseuse what hurt the most and he did an amazing job of adjusting pressure when needed but also getting out my knots. I've had higher end massages but still felt like this one focused on deep tissue more. Massage ended with a small cup of water on your way out. Great value for the deal and I'm excited to return! read more

Oasis Wellness Spa - Massage Therapy Near Me - Walnut Creek, California

Called to book. Owner said $55/person for 60 minutes for my wife and me. I made the reservation and we drove almost an hour to get there. When we arrived, she said $65/person, which felt pretty sneaky. After discussing the discrepancy for 10 minutes, they said now they only have time for a 45 minute massage. We said ok and that we'll just buy the 45 minute Groupon for $41. They said they'd charge $50. We showed the price on our phones and they refused to honor it. We went nearby to Serenity and got a great massage and great service. Go there instead. read more

Oasis Wellness Spa - The Groupon price they wouldn't honor - Massage Therapy Near Me - Walnut Creek, California

Nice woman, great massage. The woman doesn't speak English so be ready with a translating app (or AI) if you have a lot of requests. But she understood my small amount of requests anyways! read more

DO NOT GO TO THIS PLACE. I purhased several Groupons for my wife and I to use here. I was specifically intrigued to use the LED light therapy as part of the package. The massage itself was very basic but at several points I was asking myself whether or not they were professionally trained. As the masseuse was massaging my neck, I could smell cigarette on their fingers which was absolutely disgusting. On top of this, they did not use any LED light therapy. I reached out to Groupon to explain my concerns and they responded saying that they had reached out to Oasis. Oasis proceeded to tell Groupon that I declined the light service which is a complete and utter lie. No one spoke to me in the massage at all. The only time they spoke to me was after the massage when they were looking for a tip. Please do yourself a favor and DO NOT use this place. As my Dad always said, you buy cheap you buy twice. I am honestly writing this review not out of spite and frustration but because I really don't think that anyone should waste their money here. read more

The massage itself was nice enough,I'd give it 3.5 stars, the environment however was very un-relaxing. The rooms are private but the walls only go half way to the ceiling so I was able to hear all conversations, other clients coming in and out, people playing on their phones and just general noise. I will not be returning. read more

My older daughter gave my husband, younger daughter and me a gift certificate for Christmas . We just left the place very happy and satisfied. The place is very pretty and clean!! Everyone was nice and courteous.. I truly recommend it!! We will definitely come back!! read more

Oh wow! Anne is amazing! I've been searching for a great massage place, and I finally found it! The spa is super clean, the staff is friendly, and the overall experience was fantastic. I highly recommend asking for Anne--she's the best! read more

Just had a 90 min DT massage it was amazing. I'll definitely be back! Ladies are friendly and spa is clean and inviting. Highly reccomend.

I went there with my two kids who waited while I had my massage. They were very nice to my kids and that was really nice. I had an injury to me left leg and shoulder. They said it would be painful yet feel better later. I understood this. I am not one to take lots of pain if I am injured so they toned it down. I feel so much better and I am very grateful for their help. I would recommend this to my friends and I was rather surprised they could handle an injury. It was a really good experience. read more

I've tried every spa and massage in the Walnut Creek area and I can honestly say that this place is the best and most affordable. Anne is the best! They also offer a great deal on Groupon. Highly recommend! read more

These folks are the best, this is about the 7th or 8th time I have been in. Very clean rooms, both the women and men masseuses know how to give a great deep tissue massage. They are very polite, when you get there they are ready, no waiting. Massage is thorough, they will focus on trouble points if asked. Having been to a number of places in PH/WC area, this is the BEST massage place done by true professionals, who take great care and highly skilled. I don't give glowing reviews unless I am truly happy with product or service. They earned every star. read more

This is my third time visiting this spa and this time I had a massage from Sisi. She was great as the last massage therapist who gave me a massage here was below average. I am very happy with this visit and want to come back to her soon!!! read more

Clean, ambient environment. I had an older woman as my masseuse who checked in on me the whole time, making sure I was comfortable. We ended with hot stone therapy which was wonderful. Loved it. read more

I had purchased a Groupon for an hour massage with red light therapy. Well worth it! I've had these knots on my neck for about a year! My therapist has really strong hands and some parts hurt but I know I needed the pressure to work the knots out! I made a second appointment already for the following week! Very reasonably priced especially in Walnut Creek read more

I walked in this spa by chance and found out it was amazing! I had a male masseur. He knows all the pressure points with just enough strength. Also he was professional and polite. I am glad I found this place. Will come again. read more

Everything was fine, massage was the value of what I paid besides the end. As I was trying to leave the therapist who gave me the massage asked me for a tip, in which she pointed to a chart they had on the wall. Anything under $10 tip meant from the chart that the massage was not good/not to my liking. When I tipped below the $10 tier, she said something in another language and changed her demeanor. She pointed back to the chart asking if I liked the massage and why I didn't tip more. Seemed unprofessional and forced. read more

Truly the worst, most uncomfortable massage experience I've ever had. And they pressured me to tip!! I'm appalled this place is even allowed to be in business UPDATED in response to owners comment: this is not a fraud review by any means. I did not have an appt. I finished a pedicure next door and came in as a walk-in. This was on Wednesday (5/28) around 6pm. The older woman at the front desk did my massage. She seemed very very inexperienced. I beg of you as the owner to get a massage from her to understand what I and some other reviews are referring to. It felt like she was ringing out a towel (but it was my skin) over and over all over my body, incredibly and confusingly fast paced. I was not relaxed once. Her and the other masseuse were also loudly chatting back and forth over the divider while giving us massages. The whole experience was so strange and at the end as I was walking out, she said "you tip now?" and pointed to the tip chart behind the counter then when I said no, she repeated herself and pointed again. The fact that I had to pay BEFORE my massage should've been my first red flag read more

I bought a Groupon for a hot stone massage. It stated that it was $140.00, and the deal is for $55.00. When I went to the website to book it, the same service is $50.00, for longer, and is not originally $140.00. When I contacted the merchant they said they do those offers to encourage people to book with them directly. I got a refund from Groupon, as this is false advertising, so be aware of this scam. read more

The massage was great, the welcome was nice, the atmosphere and the music was great, I picked the hot stone massage and I recommend to anyone !! read more

Never judge a book by its cover. I was initially skeptical when walking up to the front door. Once inside I was pleasantly surprised. The space was simple but modern with some upscale touches. There was a beautiful fragrance in the air and soft spa music playing. It was a nice relaxing atmosphere. I purchased the hot stone massage from Groupon, an excellent value. My massage was great, and my therapist Annie was wonderful. Definitely a do again. read more

Wish I would have read reviews before buying the Groupon. I couldn't communicate with either the front desk woman or the masseuse. I am pregnant so have to be on my side or back. The massage started dry with very hard and fast rubbing to my face and scalp. I mean extremely hard and fast rubbing. The opposite of what the rest of the massage was which was rubbing over and over in different spots. It was supposed to be a deep tissue with red light therapy (i received neither). The woman then exposed both of my breasts and rubbed all over them. She also massaged my whole butt. It felt violating and inappropriate. If it would have been a man I would have filed a suit. I honestly feel the woman thinks that is what a massage is supposed to be. I highly doubt she has been trained. On top of the poor massage I had to listen to two women arguing about a Groupon that a customer said she paid for but couldn't figure out how to show them proof. It went on for 10-15 minutes. Then a very loud and annoying cell phone rang for multiple minutes (the masseuse asked if it was mine--I think because it just kept going). I still tipped because number one I couldn't communicate my issues with her and 2 because I know she is just trying to make a living. I 100% believe the comment where the person said a happy ending was offered. It felt like she was trying to see if I would want one. I AM 8 months pregnant. I am just dumbfounded. read more

Clean and quiet environment, however the service was anything but relaxing. Horrible massage lacking technique. Rushed service. No way to communicate due to language barrier. Immediate frustration when I would ask to adjust speed and pressure. read more

Painful massage not relaxing at all. Told her multiple times it hurt. At one point was literally using fist to punch my back. Was pinching and pulling my skin as a technique. Was ready to get up and leave after 10 minutes. Still tipped because they're still human but actually worst experience of my life wish I could get money back. read more

Lily is very good, have gotten a lot of massages and am looking to book another appointment at this place. They also offered me a deal for another visit. read more

The overall experience was negative, but the massage itself was somewhat helpful, so three stars. The reception person and the massage therapists (there were two when I was there) speak no English and were shoving their phone at me to use a translator. I didn't realize what they were doing at first and it was awkward. The rooms are separate and private, but there is no sound barrier. I was hearing every conversation and every phone ring, and the door alarms and the customer issues all during the massage. I've never had a massage experience like that. Talking and alarms and phones kept going off - was not relaxing at all. The therapist seemed new but did a fair job although with a very limited technique. Environment 1.5, Massage 2.5 and price 3. read more

I loved my experience. I got the hot stone message which was excellent in helping my soreness as well as any tight spots. The people were very friendly and welcoming. You definitely get the most bang for your buck! I also got some chiropractor treatment within the message which was lovely. Highly recommend to anyone looking to relax! read more

This was the absolute worst massage I have ever had. I went with my daughter, and was hopeful hers was better - it was not. So that is two people who had the worst massages ever. I can't overstate that this felt like an assault rather than a massage. The therapists were rough, did not check in before pulling arms into painful stretches. Fingernails dug into me. Honestly, we both felt completely violated which is not how a massage is supposed to feel. My therapist used her arms and elbows for everything. She was a small woman - I have no idea how she could have even thought that anything she was doing would feel good to literally any human being. After, she scrubbed me with a washcloth to get the oil off - I felt like I was having nuclear waste scrubbed off of me. The hot stones (which I didn't ask for) were too hot and she had no idea what to do with them, other than to clack them loudly. Honestly, it would have been more relaxing to stay home and throw ourselves repeatedly into the wall. I did tip the therapist, because I think not tipping is really rude; but honestly, we both resent that we paid for this prison yard beating at all. Do not waste your time here; I can't imagine that these therapists actually have training. This felt like a punishment for crimes we did not commit. Avoid. read more