Zero customer service. Poor quality. Spa is leaking in four places despite paying for the…read moreupcharge for "waterproofing" Have a $9,000 estimate from another company to fix it!! Totally unresponsive, refuse to honor their warranty. Just a terrible experience. Reached out to Kim by phone and e mail and gave her many opportunities to do the right thing before writing this review but she wasn't interested. Warranty isn't worth the paper it's printed on!!

After hearing stories from friends, neighbors, and colleagues about the disasters they experienced…read morewhen resurfacing their pools, I was quite apprehensive about the process. After much due diligence, we chose Southern Pool Plasterers. WHAT A WONDERFUL EXPERIENCE! Kim was pleasant, honest, and straightforward. The crew was amazing. There was no mess, no fuss, and the job was done perfectly. KUDOS!

This company has been doing our pool for 10+ years. They are amazing, efficient and they are all…read moregreat to work with. Our pool has never looked better

We used Dun Rite from 2018 to 2026, over the years the communication has really suffered, they are…read moredifficult to get a hold of and rare to respond to issues. When they do finally come out to check the pool, they never follow up on the issue. They also did not install our heater correctly, per our new company the warranty would have been voided due to improper installation. I also asked for the anchors that were included with the purchase of the unit and they failed to respond. I will include a photo of our pool 4 days after they last "treated/cleaned" it.

I cannot say enough good things about Sunsational Pools! From the very first meeting to the final…read moreinspection....every person we interacted with was top notch! We live in a new community with lots of other pool companies installing pools around us. We have seen people waiting 9 to 10 months to get their pools complete, some that are very bad quality. Our pool was complete and under eight weeks and is perfect! They operate like a finely tuned machine. It is really something to see! I HIGHLY recommend this company! Great job Sunsational!!

Update; About 18 months later and no other rust came through. This was a flaw when they installed…read moreit and did not put enough concrete on the pool shelf to fill it and put a pinhole in it. But they blamed the pool chemicals, If it was caused by chemicals then why only in 1 spot?? No other spots appeared.

Hands down: call Craig at KISMET pool & patio.com 561 951-2103…read more Tell him Roxane in Atlantis sent you! Here's the story: we RENT this beautiful home. Used to rent in Nautica... 3670 Newport. I'm the crazy chick used to landscape the front, before the owner moved back in, 2 years ago... yeah, that's me. At this home, there's a huge Circa 1960's commercial size pool in the yard. :) I landscape like crazy, take good care of the place... The owner lives in Michigan. She's nice. Not very familiar with this area, the ins and outs of 'getting stuff done' in SE Florida. Read between the lines. She (used to) rely a great deal on web sites like home advisor, etc... over the passed 2 years, there has been an endless parade of contractors, pool companies, coming out to assess the 'imaginary leak' (It's NOT the damn skimmer, I tell you) giving quotes, half assed 'solutions'... it got to the point that I quit going out to meet them. I've heard everything from 50k total redo in fiberglass down to $2500 quickie fix. I came across Kismet's card one day, figured I'd give it one last shot. The man came out a couple days later, assessed, demonstrated intelligence and KNOWLEDGE, offered the owner a very reasonable quote and timeline. He and his crew were on the job when they said they would be, finished early, and didn't charge for 'surprises'. Good, honest work, done quickly and right! The leak?! Only a 4 foot humongous crack along the whole side of the pool. Could stick a broom handle through it. Not any more! Fixed, PROPERLY. No doubt in my mind, who we'll hire when it's time to build our own. Thanks again, Craig! Roxane, Michael and Joanne.

The office was very difficult to work with and rude. They increased their prices like 4 times in…read moreone year. Was happy with the company before they bought out the company that did our pool before.

I'm from Delray and they service my SPA on the patio for almost a year and everything is OK. My…read morekids love use the SPA and the level of chlorine is OK. Previously I used by other services, which were just a little bit cheaper, but I wasn't satisfied with the quality. Only once, a lot of red dots appeared on the covering of the SPA and I don't know the reason of that. By my request the dots were removed without any additional disputes and additional fees. Thank you Eagle SPA. P.S. I'm writing this review by request of the service but my review is an honest.

This company is outstanding. Wow what a difference. Costs a bit more but worth it. My pool looks…read morelike new. They also installed a salt system for me. Very dependable.

Michael was prompt, personal, and professional. He had our hot tub pristine in no time, and was an…read moreabsolute pleasure to talk with! We would highly recommend to anyone looking for pool or hot tub maintenance.

I have used elements pools for several years and have found them to be professional,prompt, and…read morevery reliable.

Sean from Finn's did a very thorough inspection, and the next day we had a reasonable quote…read more We got the repairs done today, and the team that came was beyond excellent. They did everything that was quoted, and even a couple of small things they noticed (like tightened the pool light). When they were done, their clean-up was thorough and professional. I could not recommend them more.

We are back to swimming every day and we couldn't be happier. Finn's Pool did a complete removal…read moreand replacement of the waterline tile in our 40+ year old 15,000 gallon pool, replaced the old manual pump with an automatic energy efficient model, installed an underwater multi color light (previously non existent), dug out and connected an overflow drain system, replaced all electric connections to the breaker box, and plastered and stuccoed the pool. All of the crews that worked for us were polite, friendly and very patient of our many questions. The "Pool School" at the end of the process was a nice touch. I have a much better understanding of all the new equipment. Finn's was not the cheapest estimate-they were all pretty close- but it was $14,200 well spent. We will definitely call them again. Kathleen and Danny (and thankyou Millie for putting up with my poor telephone etiquette)

We are very happy with the results of the pool. They are punctual with the time they say they will…read morecomplete the work. We 100% recommend Champion Pools & Spa.

Champion Pools & Spas is indeed a top-notch organization, serving as the contractor of choice for…read morethe builder of Versailles' original model homes, and this is evident from the pools they construct, which look stunning and are well-designed and built. They did an outstanding job on our pools, spas, and patios, and they continue to be of immeasurable help on anything pool and spa-related for both of our homes in Versailles. From construction to ongoing expertise, their guidance has been unmatched. If you're looking for exceptional craftsmanship, knowledge, and personality, especially in a high-end project, then Champion Pools & Spas is the gold standard. We can't recommend these folks any higher.