The city of Eugene requires homeowners with an irrigation system to have our backflow system…read morechecked out and certified with EWEB every year, and then there's the winterizing process to keep pipes from freezing. So much for convenience, right? Just another fun adulting task to add to the list! I found Terra Nova, which specializes in both, and that's all they do. You sign up on their website and they come out twice a year to turn your system off and drain it, turn it back on in the spring and check the backflow. They're one of EWEB's certified contractors, so they send the test results directly to EWEB. I signed up and they fit me in for the winterizing the same week. The cost seemed reasonable when you sign up for their ongoing service. So far, very pleased. One task checked off the list.

This business needs to provide a way for customers to see where the worker is in real time. I…read morerealize there was an emergency with one of the workers having to be out of the country but I had to wait at home for almost two entire work days so I could be here when the worker arrived for this service. I tried calling three times but couldn't leave a message and there was no outgoing message to tell the customer what was going on. Additionally, I had previously been told the leak in my pressure regulator would be fixed at the same time. Now I have to wait for another appointment to fix the original problem.

Reliable Rain installed a sprinkler system for my house in early summer this year. I had wanted a…read moresystem for years but was nervous about the cost and finding a good company to work with, having no leads starting out. This company is run professionally and takes pride in their systems and products used. Ryan, the owner, contacted me right away with an estimate that I discovered was reasonable for the job, explained the system in detail and was ready to start the job right away. Since installation was completed, he has returned to make sure everything is working to my satisfaction. I have no reservations about recommending Reliable Rain to anyone looking for a good sprinkler system. They are easy to work with, professional, and knowledgeable about the business. My yard has never looked better!!

From the owner: Reliable Rain's mission is to utilize the latest in irrigation technology to dramatically increase…read morethe watering efficiency of every sprinkler system. Free Estimates and Water Savings Estimates!

Eug Landscape and Irrigation recently put in a new irrigation system for me. Their price was far…read morebetter than other bids I received. Ed, the current owner, came by to do the bid. Nice guy, easy going ... regular folks. He gave me a bid (verbally) on the spot. Nick (plus another guy) were the installers, I'm very happy with the results!

Professionalism, Punctuality, Quality, Responsiveness, Value…read more If you are looking for a contractor to do anything in your yard, look no further. We have worked with many contractors on numerous projects at our home over the years. My wife and I by far had our best experience with Ed and his crew. Our project was not a small one. We did a complete front yard renovation, including grass, flower beds, edging, paths, lighting, and irrigation. In our back yard we redid the irrigation, edging, lighting, and added a water feature. The communication from start to finish was outstanding. The ability of Ed to understand what we wanted was incredible. Nick and Jase totally made everything pop. They took the image we had in our minds and made it real. We have walked around the yard on many occasions just enjoying the beauty, setting in the back yard after dusk enjoying the tranquility of the lights and southing sounds of the fountain.

I was extremely anxious because I know nothing about the sprinkler system. I had the Rain Bird book…read moreand the schematic of where the heads were located for Frank when he arrived. Nothing was needed. I showed him the issues and he went right to work. He checked every station and got everything up and running. I am just thrilled! I totally recommend Trident for you irrigation needs. Frank is a busy guy. He is definitely worth the wait. Kathleen Durkopp

Our irrigation system needed a tune up and this company came recommended by another service…read moreprovider. It took a couple of weeks to get on the schedule since it was already spring and he was super busy. He showed up right on time, quickly assessed the issues and had everything up and running in under an hour. He kindly explained the system to me and gave me helpful suggestions for a watering schedule. I felt like his pricing is fair and service is top notch. All good! Will definitely call Trident again next year.

I've used them to maintain my lawn for the last 6 months after I hurt my knee, they just put in…read moresome privacy arborvitae in the backyard today and It looks so good!! I highly recommend them!

We highly recommend Eric and his hard working crew! Everything we asked for- they delivered, and…read morethen some! We wanted a water feature in the backyard and it turned out exactly how I envisioned. On top of the front and back yard updates we also had them replace one of our fences that was rotting. It turned out beautiful! We recommend EO Landscaping over and over!

Dustin came out today and was right on time. I told him what I needed and he got everything done…read morequickly and knew exactly what was needed to repair my sprinkler system. I was telling him about other things I was planning to do in my yard and he explained that Graham did many of things I needed done. I really appreciated this. I've used Graham for many years and I was happy to see they still employ really great people.

I've used this company for annual sprinkler start-up and shut-down, but this year's experience was…read moreextremely disappointing. They came out on March 30 to turn on my system. The very next day, I noticed three sprinkler heads leaking--even though the system wasn't scheduled to run. When I checked, the pump was running continuously, and I had to shut off the water myself to prevent it from flooding the sidewalk. I called right away and was told they couldn't return until April 21. I agreed to wait, but made it clear I should not be charged for a second visit since this issue started immediately after their service. When they finally came out, they claimed it was a "different problem" and charged me $300--despite the fact that the issue began right after their initial visit and should have been caught or addressed at that time. Customer service made things worse. One staff member talked over me and was dismissive, and another seemed completely unaware of the situation, even suggesting they needed to come back again after the issue had already been handled. I was told I'd receive a revised invoice, but that never happened.