These apartments are GREAT! Not just good, but great! The complex is located in East Scranton…read morewithin walking distance of Nay Aug Park. Downtown and the Colleges/Universities are within a 5 minute drive. The apartment has its own mini gym, coin laundry, and vending machine area. There's also a pretty nice common area where you can play bartender to guests while also enjoying the fireplace in the back of the room. The apartments themselves are great. The appliances are modern (unfortunately there were no dishwashers) and the designs were awe inspiring. The only downside is that the windows could not be opened. Buy a ton of air fresheners and you'll be fine.

Nice place - great location - easy parking - Robin that works in office is the best. Maintenance…read moreis ok. Price and furnished makes it affordable.

I've lived here for a few months, and so far haven't had any issues. I live in a one bedroom…read moreapartment on the third floor (which is actually only up one flight of stairs since you enter on the second floor). The staff has been attentive to my requests and courteous. The property is well maintained and only shows a few minor areas of its age. The noise from Rt 6 and 81 is noticeable even though they'll tell you you won't hear it when they take you into the demo building. It is not loud enough to bother me, though, and I don't even notice it anymore except when a truck hits its break retarders going down the hill a little too hard. Having an enclosed balcony is awesome and my view overlooks downtown which is gorgeous at night. I always get complements from guests on the view. It is big enough for two good sized patio chairs and a small table. I frequently sit outside in early evenings to relax. Also a great way to end a date with a glass of wine overlooking the city. My sole complaint is the lack of insulation in the walls and floor. You can hear everything from surrounding units through the floor and walls. I'm fortunate enough to live above everyone so I don't have to deal with footsteps but I can imagine it can get annoying. The heat also transfers between the units as I didn't have to turn my heat on at all for most of the mild winter we just had and it maintained a warm 68-70F temperature. The converse is also true, however, and I need to have my air on when the temperature exceeds 75 outside. Not a bad place to live, conveniently located near many restaurants and the Viewmont Mall. Right off of the 81/84/380 junction and only a 5 minute drive to the PA Turnpike. 8-10 minutes from downtown Scranton and plenty of nightlife. I would definitely recommend Summit Pointe to anyone looking for an upscale apartment in the area.

We're proud to handle cleaning for Summit Pointe Apartments, always a pleasure working with such a…read morewell-maintained property. Tom, the property manager, is fantastic: organized, communicative, and truly cares about the resident experience. His professionalism makes our job seamless. Highly recommend this community!

Over the course of a little over 2 years, we rented 2 apartments from Dunmore Exclusives. Overall,…read morethey'd be the first place I'd call if I was ever in need of a NEPA apartment again The Good: -We never really had to wait long for repairs, there's only one I can think of and that was new custom built garage doors I suckered Dave into providing. They even waived a month of rent to make up for it -I had a 450 credit score, sketchy proof of income, no rental history and they didn't even blink. (I work in underwriting, I would have declined my application so quickly) -They accept PayPal. -We got let out of our lease early, only forfeiting our security deposit ($3,540 savings) -They waived damages, even with us leaving early -Did I mention they accept PayPal? This is a huge benefit. -Dave seems to be a nice guy. Would love to grab dinner because I'm sure he has tons of great stories. (Dave, shoot me a text, I'll buy) -They're hands off, without being negligent. They don't really seem to care what you're doing, as long as you pay the rent and don't piss off neighbors too bad. This can be a con in a bigger building like W River, but a pro in a smaller building like the duplexes in Scranton. -They really prefer texting communication. -They have a ton of properties and you can move between them at any time for $200. We toured 2 places when we got tired of the parking at W. River, decided on one, moved in, and never had to see anyone. Everything was handled electronically, which was fantastic. -Their Compliance Officer is hilarious, such a nice guy The Bad: -Older properties, older property issues. Par for the course in NEPA. -Builder grade materials, repairs, staffing. Par for the course in NEPA. -Massive confusion between the office and the contractor team. We requested a new stove, they asked if we had gas or electric, we told them electric, they showed up to verify it was broken, confirmed it was electric, then Lowes showed up with a gas stove. They realized the mistake after dragging it up 3 flights of stairs. To their credit though, it was a couple of days later we got a new fantastic mid-grade electric stove. We also moved in without a fridge but got one the next day and a brand new one a few weeks later. Yeah, the ceiling in our bathroom fell in. But, they were there early the next morning to fix it and there would have been no way for them to know the roof was leaking because we had the entirety of the top floor. It's like buying an old house, you can't blame the sellers for an old house having old house issues. Just be glad you're not the one footing the bill for the repairs. We have a saying of "As long as it's better than Dunmore" when dealing with projects now. They get things done, but it is done in the "most efficient" way possible. Is there anything technically wrong with how they do things? No, but it's extremely clear they use the lowest bid and lowest materials out there. Look, you're renting a cheap apartment from a company that doesn't care about anything but getting paid. Expect that, and you'll be satisfied. Expect a huge management company managed brand new home with no problems, and you're going to have issues. Alex is a smart man. He knows how to manage investments, and I wish him the best in his fight against Scranton City and business in general. (The dinner offer extends to you too)

I currently live in that apartment shown and I've been there almost 3 years and that didnt look…read morelike that when I moved it..

I decided to downsize in December and moved after researching other apartment complexes to Morgan…read moreManor in Scranton. I made the right choice and I'm very happy here due to the country setting, the community itself, my neighbors, my apartment, the maintenance crew and the complex management

whomever left this 5 star review of morgan manor apartments either works here or works for cohen…read morethe slum landlord/owner of rp management located in ardmore pa which if you google rp management has a "1.9" review out of 5 stars! this place is falling apart and is so old and filthy crawling with bugs and is so damp, one needs a dehumidifier running constantly! the staff and maintenance are uncouth heathens who are highly disrespectful and unprofessional!! it's also expensive for a delapidated 1 bedroom apt home! "stay away"!!!! never! come here!! you'll be sorry and fed up and disappointed!

I finally found a great place to hang my hat. Very quiet. Great staff and private Parking. Grounds…read moreare done professionally all year long. Building is spotless . 5 star place.

From the owner: Webster Towers is an eight-story, senior apartment complex located at 500 North Webster Avenue in…read morethe historical and beautiful Hill Section neighborhood of Scranton, Pennsylvania. Originally sponsored by the Jewish Home Of Eastern Pennsylvania, it has been in operation since 1976 and is a non-sectarian, not for profit organization providing housing for seniors and persons with disabilities who need the assessable features of the building.

The luxury apartments are beautiful ... but lack the luxury of the BASIC essentials of…read moreliving...quietness and heat. HEAT: Or lack there of... Expect EXPENSIVE electric bills and sleepless nights. The windows literally have cold air GUSTING in the winter months due to poor sealing. It is a historic building so windows are old and inefficient. Also they were never sealed properly during the building of the apartments. The layout for heating the spaces are poor. Heat vents at ceiling level so they do not actually heat anything except the ceiling. Electric bills are $200-300 a month at LEAST. And after paying all of that, you still will not be able to live in the apartment unless you are under a blanket in winter. We had to eat dinner in bed to survive. NOISE: those leaking windows also allow NOISE in, you can expect to hear the conversations of people walking by on the sidewalk , and consistent sirens at all hours of the night. You WILL NOT sleep. Construction and sidewalk cleanings are done after midnight and since the windows are paper think you WILL hear everything. If you don't like sleeping live here. Except to buy blackout curtains, ear plugs, or just stab yourself in the ears till you cannot hear. KICKER: The management is... suprise suprise... the WORST. Yes, Jessica I'm talking to you. You should NOT have this job. You do not understand how to run a business. What did you say when we, MODEL tenants, wrote a kind email the first time mentioning the issues with the window and requesting maintenance take a look... oh yeah.. you just suggested we MOVE. Seems like a normal response. Well we did, and we will NEVER advise anyone to live here.

I am a landlord with multiple properties in the Scranton area and have worked with various…read moredifferent property management companies over the years. Que and Cityline Property Management has been the best property manager BY FAR! She has taken such an active role in ensuring that my tenants are receiving the best service possible. She doesn't hesitate to jump on fixing an issue and always keeps me in the loop with the goings on of the rentals. She has always been very professional and is passionate about what she does. I have many tenants that have told me how glad they were that I made the change to using Que to manage their apartments.

Poor..Negilance.. will be reporting to HUD. Little concern for renters. Poor correspondence..read more

Used this company to manage two rental properties for about four months in the spring-summer of…read more2018. The biggest problem was how "unavailable" they were to my tenants and to those that inquired about one particular unit that was vacant. I consistently heard "I can't get a hold of them" and if you read their other reviews this seems to be a reoccurring theme. I experienced the same thing. They almost never answered their phones even during regular business hours and at times returning my phone call took them days. Nice enough ladies but there seems to be some disorganization in the office and their communication leaves a lot to be desired. The final straw was when a persistently late tenant was a month late with her rent (again) and I asked not if but when the Notice To Quit was posted so as to get the ball rolling with regard to taking her to court. When they told me that it was never posted because the tenant made a promise to pay that week, I fired them. What's the point of paying a property management company if they're not going to MANAGE my properties?

Sorry $915 was 1/2 of what I actually paid so $1830 was my full price which I think is quite a lot.read more

We made a huge move across the country and we are so grateful for Danny and Susan for helping to…read moremake our new apartment something we didn't have to stress about. We only stayed for 5 months but we are very happy we chose Tall Trees as our first stop in NEPA. Management is quick to address any issues, John and Angel are knowledgeable and super friendly, and the complex is peaceful and pet friendly. It's also a lovely area to enjoy all the seasons in (to any Southern Cali peeps reading this, Fall really does exist and it's so beautiful). The one issue we had with our unit that couldn't be resolved was every room had squeaky floors and we were concerned about the amount of noise this caused for our neighbors below. But FWIW, the neighbors below never came to us about any noise. Hopefully this is something that can be resolved before it's rented out again.

Sure enough - well you can see for yourself. I can't upload the video but right now this is what's…read morebeing used for air, until Monday when they are having someone rip out our air system and do what? Probably nothing.oh, and the vent photos which the property manager of years and years who walked out and quit last month said he only had to have cleaners come out and clear them one other time during his tenure here- yeah ONE other unit had their air ducts cleaned out other than us in YEARS - are now growing grime again and it hasn't been more than a little over a month since stably steamer came and cleared then and cleaned them. The burned plastic? That was our dishwasher starting to burn in the middle of the night because the valve that sends water to it- was broken. I smelled it and doused it with water. If it had gone further, my children's bedrooms are down the hall on the other side. I'd have had to put them through the window and risk broken bones because there'd be no other way out. The mold in the tub took my husband 2 hours to remove before he re-caulked the bathtub himself. There are 2 maintenance men for the entire complex. There are about 8 apartments to every building and I know there's at least 20 buildings- you can do that math. The wonderful elderly woman that lived below us wound up moving because she couldn't afford a place that had black mold covering her bedroom walls. We helped her move, we saw it ourselves although you can find it all around our unit too. Our water smells like fish, so we try to wash our clothes at the laundromat instead of using the washer and dryer in the bathroom because our clothes smell so bad even if I add 5 bounty sheets to the dryer. The tiles floors were cracked and raised (one stuck to my sneaker and I lifted it with my foot- and we told them this right in the beginning in September. ) They just fixed the problem (partially) in March. Please I'm begging you- save yourself from poor health because your health and your life is more important than what this place can do to you. I pray anyone thinking of moving here sees this. If I can help ONE family even ONE- then this will be worth the time it took to write it. Nothing is worth your LUNGS and your Ability to BREATHE! Oh and please read the review below about the hot water- even after replacing the hot water heater you get about 5 minutes of hot water, then must wait until two small coils reheat the small reserve that gives you the 5 minutes. Every single thing said in every bad review is not embellishment at ALL!! Heed their warnings if you don't heed mine.

Our mother lived here for three years. As an elderly person who needed a safe and friendly place…read moreto live, our mom could not have found a better apartment. The entire staff was fantastic! The facilities and apartments are well taken care of and the grounds are really lovely. And our mom made a lot of freinds with her neighbors. Just a really great place. We cannot say enough. We give it a 5 out of 5. No complaints.

From the owner: Vacancies and One Month Free Rent Special! Call today to inquire about details. Free heat offer for…read morewinter. We are a community of various types of people... single professionals, young couples, families and senior citizens. We have a professional and friendly staff that are here to serve your every need. Our office staff can assist you by accepting your packages, receiving your faxes or if you just feel like some coffee and conversation. Our maintenance staff is highly skilled in keeping your apartment in tip-top condition. They are on call 24 hours a day for your emergencies. Have a pet? We will accept your furry family member with open arms. *Dogs, **cats, fish, birds, etc... bring them along!