It has been a year since my initial review of this company, and I wanted to post a follow-up now that we have been working together for so long. You cannot find a better property management company in the Scranton area. They have been COMPLETELY up-front with us for all repairs that are needed, issues with tenant payments, and any other things that have come up in the 18 months we have employed them. They have been marvelous to both ourselves and our tenant, and understanding of our desires for the house. They make suggestions, yes, but never force the issue. If they disagree with our viewpoint, they explain theirs. When a repair is needed, they give their honest opinion of what is required, and tell us EXACTLY what the cost will be, and coordinate all phases of the repair so I do not have to travel 800 miles to solve the issue. After having a cut-rate manager that did cut-rate repairs, I am VERY happy to have a company that knows you should do the repair right the first time, even if it costs a little more. I realize that a lot of people do not realize that problems can arise when a rental sits empty, and they should be mindful that if the water is off, there is no way to know the condition of the plumbing, and likewise if the electricity is off, there is no way the property manager can know there are issues with the electricity. I give this company HUGE kudos for being able to work so efficiently in an area that is full of scammers looking to get out of paying for things, and slum-lords that are looking to make the most money with the least amount of repairs. Their ability to balance these two, and still find fantastic tenants in almost all cases, amazes me. read more

Landmark Management Services is a well-managed reliable trustworthy professional organization that has the ability, resources, and experience to manage and or rehab properties promptly and on budget. The owners and employees (they) are fully qualified experts that are commitment to provide professional customer services at a personal level. They quickly and appropriately respond to incidents caused by dramatized Tenants to resolve all pending issues. From my point of view, they respond with too much patient, too much understanding, and expressed too much sympathy when dealing with less than desirable Tenants with a million excuses per minute, when the rent is over due. Their dedicated services with superlative results are indispensable. Imagine managing a bunch of high expectation low paying misfits called "Tenants" (only when paying rent) without Landmark Management Services? They are definitely "A-One" and are highly recommended. Good luck seeking another less dependable "Fly by Night" management service elsewhere. read more

I know what I could afford, and how much I could pay for rent every month. For the money that I could spent, I know that I'm not going to live in a five star hotel with a superintendent that wears a three-piece suit with loads of people at his disposal. Realistically, I know that my rental is going to be small and not going to be perfect. Landmark Management Services took the time to thoroughly explain what my rental options are. They did not force me into renting something that was too expensive or something that I didn't like. Untimely it was my decision and my money. My experience with Landmark Management was pleasant. Their friendly easygoing attitude put me at ease. I was treated with dignity and respect through out the process. I am happy to have found them. I would recommend their services to anyone. read more

I have a wonderful experience with Landmark Management. After I went through with other companies who only took my money for the application fees and I end up losing the opportunity to secure the property that made me very upset. Landmark management is a breath of fresh air, everything from making an appointment online to view the property. They are on time. after I see the property I was able to fill out the application online a very easy application process. Within a couple of days I was approved. I'm so excited to be in my new place. All rent payment and maintenance requests through their website which is another wonderful feature that I'd never had been able to use before. If I have to move next time I sincerely hope to use them again. Keep up with the good work Landmark management. read more

Just rented the perfect match! The new home felt we have been there forever, the kids love it, in fact just across the street from their future Karate AND Karate school just a block away from 24 hrs amenities and everything necessary to enjoy life. We just can't believe our like luck not because we found the new home because we found Landmark Management without whom this would have never happened. They understood our needs and exceeded our expectation and more importantly they have pr oven to adhere to their vow to stand by with Prompt, Professional and Reliable service as we needed it. Their personnel is exceptionally friendly and easy to work with, we are most grateful. read more

About 6 weeks ago my family and I were looking for a nice home to rent in the Poconos. We came across an ad for a great looking house listed by Landmark Management. I'm writing to say how happy my family and I are--the office staff was professional and friendly, and they patiently explained about the house, the community and the terms of the lease. Once all the paperwork was in our application was approved in just 1 day! We now live in the house and couldn't be happier! Thank you, Landmark. read more

We are very happy to have found Landmark Management to represent our long distance property. For several years we have worked with them to upgrade and improve our house for rental; we have been pleased with the results. Landmark Management and staff have always responded to our requests, questions and needs in a timely way, with genuine interest. This is an honest hardworking business group, and it's a real pleasure working with them. read more

Landmark has been managing my apartment for about year and a half now. I have been here two years and would not have stayed this long if not for Landmark. The owner is very good with maintenance but he lives far and the people he hired before Landmark were a joke. Landmark always answers my calls and fixes the problem right away. They have good communication and they even make sure they follow up on maintenance after it's fixed. read more

I searched for a long time to find the right apartment and with landmarks help I was able to find an apartment I really feel at home with. The application process was very thorough but I think that is to make sure they have the right tenants, and I love my neighbors! Leigh has been working with me from the beginning and has helped me with any issues I have had. I truelly enjoy knowing I will be taken care of. read more

I have an apartment building in the Scranton area that I have been struggling with for years. The complication is that I live out of state. The building needs repairs and of course we need to get tenants to rent. Landmark Management has been terrific in getting the repairs done and now they are getting the apartments rented. Hooray. They are great to work with and I strongly recommend them. read more

I've dealt with Landmark for several year now, and found them to be very professional, helpful and detail oriented. I've got nothing but good things to say about them; they were always on top of the situation and always kept me well informed. Both Mark and Ada had valuable insight that they shared with me, and they would be the FIRST real estate management company I would call! Jim J. read more

They have really gone above and beyond, when I found myself needing a property manager for a family members home, Landmark was referred to me by a tenant actually. I was unaware of the process and they really walked me through it all. I am very busy and do not live in the area. Good match for me ! read more

my experience with Landmark was very positive the staff were very patient,positive n efficent.Especially the administrative assistant StephanieOverall I highly would recommend friends and family who are seeking to rent or own a property to Landmark Management Services read more

This has got to be the worst Management company I have EVER dealt with. I have tried and tried to talk to them about the condition of the home my mom lives in and they ignore it. I FREAKING HATE DEALING WITH THEM!! I PLAN on Filing a lawsuit next! read more

They assisted me in finding a new (and better) apartment when the apartment I wanted was taken by someone else. The application process went extremely smoothly, making my moving go a lot smoother. read more

They were very professional and courteous. They answered my call, showed me the place, and processed the paperwork as soon as they could. All in all it took about a week to get everything done. read more

The service is great! It's very easy to rent an apartment through them. They make it very easy to sign the lease get your key and be able to move into your new home! I highly recommend them! read more

Quick to respond, helpful, and overall no complaints. They made finding a suitable place to live quickly much less of a headache. Highly recommended. read more

Landmark management is very courteous and definitely tries to work with you ... anything I need done in my house has been taken care of . So thankful read more