I bought a Katzkin leather reupholstery kit for my Ford F150 crew cab and they installed it and…read morerebuilt the foam in the seats all within a day and half. It looks and feels great and I couldn't be more pleased. HIGHLY recommend!

Had my door panel upholstery and sunroof headliner repaired and overall I'm happy with the results…read more The headliner came out smooth with no sagging, and the panels were reattached well and look much better than before. The job was completed in about 4 hours like quoted, and the price felt fair for the amount of work done. Only reason I'm giving 4 stars instead of 5 is there are a couple small imperfections along the edges (looks like minor tooling marks). Nothing major, but noticeable up close. Overall still solid work and definitely worth it if you need upholstery repairs done.

Did work in a few hours, few wrinkles but heat should stretch them out, 3 year warranty period!read more

I had replacement door inserts installed recently and was very impressed. Ronnie delivered on all…read morelevels - fair pricing, quality and speed. He had it completed the same day! I highly recommend and will be returning for more work.

The replaced the headliner on my Porsche Cayman. It was done same day and looks absolutely…read morefantastic! Great friendly service and easy online estimates.

Had a BMW convertible where the top was in good shape but the corner had come loose and was…read moreleaking. Sargeants repaired it at a fair price, and did not try to talk me into replacing the top. Work was done in a timely fashion.

These guys are THE pros. If your vehicle matters to you, L & S is the place to take it. Their…read morequality of workmanship and attention to detail is beyond compare. I purchased a new Ford F-150 several years ago. I wanted leather upholstery but the upgrade included a bunch of other expensive options that I didn't want. The dealership suggested that I purchase a Roadwire leather kit and have L & S install it. I did just that and the results were impeccable. Recently, the Mrs and I took our 23-year-old Toyota 4-Runner to them. L & S replaced the carpeting and headliner since the originals had been damaged by water intrusion caused by a leaking sunroof. They completely stripped the interior and disinfected it prior to installing the new carpet and headliner. Our " baby" (which we purchased new in 1999) is gorgeous. Don't trust your vehicle (auto, truck, boat, or aircraft) to amateurs. L & S is the ONLY place to take it. Not only is the quality of their work superb, but they're the nicest guys that you'll ever want to meet.

I had a fair amount of work done at this business... Thought I should share my last interaction for…read moreyour consideration. Not at all interested in this businesses response either. I had Corvette seats recovered with my supplied leather covers. Installed covers fine, but charged $60 for respraying seat tracks, which they did a poor job of, I didn't ask for or authorize this when I dropped seats off. Weren't paint prepped well at all. Next, paid 5k for new truck interior, power 60/40 leather seats that were not installed well or at comfortable ride height, otherwise, good work. Next had exercise equipment recovered, good job. Next paid to have another truck interior done, $1100, seats, door panels visor, headliner...good work except for seat track paint job again. Next went to buy patio furniture seat foam. Pricey but that's the nature of good seat foam. Next had overhead console recovered.. good job. Next went in to have truck seats recovered, after trying to decide what materials to use, I sensed some attitude issues with Lee, part owner. I asked if he would rather I take my business elsewhere to which he answered "yeah, I spend a lot of time with you and don't get a lot in return". That's cold after all the coin I've dropped at L&S in my opinion. So I said, "well I'm glad I asked then" and left never to return. Debated leaving a review but I've grown weary of disrespect in my interactions with peeps, and Lee disrespected me imo, based on past business done with minimal interaction in my judgement... Guess me being careful not to pick the wrong seat fabric on these seats like on the $1100 truck job was more than he could bear. He sold me a velour fabric that was so grippy, I had to lift myself up to get in...unlike the stock velour that was softer and easy to slide across while being seated. Anyway Lee, you surprised me with your behavior after all our completed business that I NEVER complained to you or anyone else about till now. I hope I eventually cost you more than you made of me, your prior loyal customer. FO Lee

I came in around 4pm well before closing looking to have my saggy headliner replaced. Nobody at…read morefront desk, heard two guys talking in the back so rang doorbell after standing for a minute. They simply ignored it so I walked out. Won't bother stopping by again or calling as I don't believe they deserve my business.

Great company Had an issue and they corrected it…read moreimmediately. I highly recommend. Thank you so much.

Our family has had the best experiences with O'Steen VW! A wonderful environment with staff that is…read morefriendly, helpful, & go above and beyond! Anthony and Jag were especially helpful this past visit! Thanks for all of your hard work! -The Gazaleh family

15-Year Loyal Customer Extorted & Ghosted…read more After 15+ years of buying multiple cars and exclusively servicing them at O'Steen Volkswagen, I am completely done. This place has devolved into an incompetent, overpriced nightmare with zero work ethic. If you value your time, your wallet, or your safety, stay far away. Here is how they completely screwed me over a two-week period ROUND #1: Paid $250 for a repair thy could not show me what they have actually done. Just saying we had to replace a cable. THE ISSUE: Took my VW in for a basic electrical problem with the car light. THE "SERVICE": They left my car sitting in the lot for nearly a week. They completely ignored every single phone call and email update request. THE RESULT: I got a broken, un-openable text via a text message saying it was done. Because I trusted them after 15 years, I picked it up without checking. BIG MISTAKE. The next early in the morning on my way to work, the light failed again. It came how it did; I was pulled over by the police! I only avoided a ticket because I showed the officer the $250 receipt I had just paid O'Steen for "fixing" it. ROUND 2: Held My Car Hostage for $998 THE "SERVICE": I brought it back furious. Once again, they ghosted me for another full week. I literally sent a letter to the CEO and phoned the shop repeatedly because I need my car to go to work. ZERO RESPONSE. THE PRICE GOUGING: They sent another broken automated text. This time, they hit me with a $998 bill for a part replacement that was in my opinion perfectly fine and likely just needed to be cleaned. Unprofessional & Greedy There was a time when O'Steen had a phenomenal service manager (Mr. D.S.) who gave top-tier service with no BS. Those days are dead. They now charge exorbitantly high prices for zero pride in their work. And funny enough, during my wait, another gentlemen came with a complaint about the terrible service and price he had to pay and complained about the unwillingness to help. He showed to me that he wrote a complaint on google reviews that hit 1.9 million views. To O'Steen Management: We were scheduled to buy our next brand-new car in the coming months because the "old but working car" came in the years. Because of this pathetic excuse for service, we will NEVER buy a vehicle from you again. You threw away 15 years of loyalty for a sloppy $1,250 cash grab. But it is not something that is new nowadays. America, once in the top league in customers service in the World, became a customer service unfriendly society over the years.

I saw a posting on Facebook for a $99 whole car tint with a two year warranty through Auto Detail…read moreSpot and what a perfect time to get my son's car tinted! Awesome deal with great raves on FB! I just paid over $200 to get my wife's car tinted several months ago. You can get your car tinted as dark as you want, but I opted for the legal tint - 35% in the front driver/passenger and 20% in the back. I was quoted a 2-hr wait and they finished the job in less time. They did a great job! Auto Detail Spot will "take care of your ride inside and out." Aside from window tinting, they specialize in interiors, headliners, car carpets, and the following: * Full detailing * Headlight restoration * High speed buffing * Full service car wash / wax * Engine cleaning * Shampoo interior carpets / seats * HID Xenon conversion kit * Radio and speakers sales and installation Act now! The $99 tint deal is available for a limited time. Check FB or call them.

Very bad service didn't clean inside that car and charged about 116$ for just wiping inside the car…read more poor service

When I visited the shop last week, the person working behind the desk (Debbie?) was on the phone…read more She did not acknowledge my presence at all. Not even a nod of her head. I stood in front of the desk, waiting patiently for her to get off the phone for approximately 2 minutes. There was also a man sitting in front of the desk, off to the side (Debbie's husband?) who ignored my presence. After 2 minutes I started to look around the shop. There were some nice fabrics and I found one that would work for my project. However Debbie never got off the phone. After about 5 minutes I left. That's when I noticed the sign on the inside of the front door. It said "Masks not required, unless you look like Nancy Pelosi". I will never go to that shop again.

Exceeded expectations. They brought my favorite bedroom chair back to life…read more Very talented group of folks. Fair cost and superior skilled work. Debbie and all her staff are thoughtful and very personable. Most strongly recommended!