$1700 total in damages and service costs..yeah, you read that right. I was referred by a very good friend to come here for a detail, buff, tint, headlight restoration, and to fix a 4 inch tear along the seam of my driver seat. I was thrilled because I had just bought the car, and the only flaw was the tear in the seat, faded headlights, and lack of tint. At first, I was so excited because I read all the positive reviews! I knew I was going to pay a lot of money but was okay knowing I would get quality work in return. Then everything became a nightmare. A $1700 mistake. I left work early to pick up the car because I was told it would be completed by 1. It wasn't ready when I arrived at 3 and was told I would have to wait 2 more hours. At about 5:45, I got the call that the car was ready! Yay! When I went in to get my keys, I was handed a receipt first. I went ahead and paid for the car. Big mistake. As soon as I walked out, I noticed that the console lined with chrome looked like crumpled aluminum foil. I went back in and was told that they were not responsible for those damages and that it would be an additional $8.00 and I could leave the car for another day. I had no idea what to say since I had missed so much work, I couldn't afford to leave the car over night. I told the lady I had to think about it, but I wasn't going to pay for damage that wasn't there prior to me bringing the car in. When I went to leave, I pressed my push start and my car said key id not found. I looked down and saw that my key was split open and inside were 2 loose pieces. I showed them the key and they put it back together but it did not work properly at all. I brought the car back the next day because the tint was covered in bubbles, my key was not working, and the chrome around the console was still destroyed. I was quoted $1350 for a new key and repaired console by dealership... ouch. When I told them that I wanted to be reimbursed for the key (cheapest of the broken parts) or refunded the detail job, I was told I broke the key intentionally to get a refund because I was upset about the chrome crumpled in the console. What?!? They refused to even look at the tint bubbles and then the blaming on me game got worse. They refused to offer any compensation or remedy to the situation. After a very heated conversation with the office staff, I began to realize what a serious mistake it was trying to reason with crazy. They finally told me they would look at the car. Instead, they laughed and joked with coworkers and entertained other clients while I stood by waiting for over an hour in the lobby and by my car. The immaturity level shown by these "business owners" is pathetic. I will never be back. I really hope no one else will be impacted in such a negative manner as I was. The damages and poor detail service costs totals a whopping $1700.. not including tint repair. OUCH. Please don't make the same mistake. Read the warning signs in the shady location. read more