Excellent service and communication was top notch. Very punctual too. Would recommend.

I requested my carpets to be cleaned in a 21x16 room to include pet treatment. The quote that came back to me was $110 plus a $30 "out of area" fee. Fair enough. Everyone can acknowledge that "carpet cleaning" includes shampooing the carpet, typically with a machine of sorts utilizing water and some sort of cleaning solution, right? Steven had his team of 3 come over, and they were very polite. This is where it gets a little weird. They spot cleaned with the bottle you can buy at dollar general and spread a bunch of scented baking soda over the carpet. The spots came out, which it wasn't very bad to begin with.... But then they vacuumed.... Then left. I'm sorry, but $140 isn't worth what I could do on my own for $20. I reached out to Steven about my frustration that the carpet wasn't cleaned, and at first he wanted to argue with me and say that what I requested was done. No, Steven, it wasn't. Steven then told us they used a Bissell turbo clean power brush pet cleaner which vacuums and cleans the carpet.... To which we sent him photo evidence of them cleaning and leaving with just a regular vacuum. I requested half my money back, which I thought was more than fair, but he refused and told me all he could do was send someone out another day to finish what I requested. Call me crazy, but I don't want to move all of my furniture, leave my dogs outside the whole time, and make sure my kid won't try to run through while they're working again. I planned for that tonight. Not tonight and another night. And planned to actually have my carpets cleaned, not just "spot cleaned" & vacuumed. I would definitely proceed with caution! UPDATE: They did refund me $70, which was nice. However, after they left, we cleaned our vacuum canister and the below picture is what was in our carpet after they "cleaned what I requested." I even asked the manager if he would be happy with paying $70 for a cleaning only for his own vacuum to pick up this much afterwards. His answer was "no" but apparently they're happy keeping my $70. read more

Prestige Cleaning - Leftover dirt and pet hair after service was provided. - Home Cleaning Near Me

I did write a review when Steven finished the job. I will be more than happy to write another review. I would highly recommend Steven. He did a great job cleaning our sofa that seats 7. He spent 4 hrs cleaning and the next day my sofa looked brand new. I would highly recommend his service. conscientious and thorough. I will use his service again. Thank you Steven for a job well done. read more

We were hesitant, as I had tried all sorts of cleaners to get the cat urine out of the carpet in our car. We wanted to replace the carpet, but Steve suggested trying to professionally clean it first. Im glad we did! We waited to submit a review to be sure it worked and two weeks later i feel confident that the smell is forever gone. I feel like the price was fair with the tremendous amount of work put in, sbd they were very polite and professional. read more

I had Prestige Cleaning come to my home and do a general cleaning, he did a great job. The service was professional, well worth it, and pretty quick! Would recommend. read more

We were hesitant to use these cleaners, and they were awful. They use sub contractors to clean the home, and they did not even have the correct products to clean the home. Beware of the lack of professionalism from them. read more