After getting a very high quote from a major plumbing chain, we decided to contact Water Heater…read moreMasters. We had an absolutely fantastic experience with Water Heater Masters. Alex sent our technician, Rojo, who helped install a new 40-gallon gas water heater in our indoor utility closet, and he was incredibly diligent, professional, and efficient from start to finish. Installing a tank in an inside closet can be tricky, but Rojo handled the entire job seamlessly in just 2 hours. He replaced everything with high-quality components, including: * New hot and cold water flex lines * A brand new water shut-off valve * A new gas flex line and sediment trap * Fully reworked earthquake straps (to meet California safety codes) * Properly updated T&P line and venting He also took care of the removal and disposal of our heavy 18 yr old tank, leaving the utility closet completely clean. If you want fair pricing, expert specialized service, and a technician who respects your time and home, call Water Heater Masters and ask for Rojo. Highly recommended!

We were replacing a gas water heater with a hybrid electric heat pump water heater. Generally, this…read moretype of heater costs twice as much (price and installation) as a traditional electric water heater, but costs a lot less to run (and therefore you recoup the additional cost in a few years from lower operating costs). I had a very easy experience getting an on-site quote. I received 3 quotes for this job. 2 quotes, including this one, came in around $7100. I went with a third one at around $6700 (which included an additional mixing valve) and am very happy with my decision. Overall price was not a big part of my decision, but brand of water heater was. After doing some research online, the most recommended brands are AO Smith and Rheem (GE). Both higher quotes were for Navien, which has only been making heat pump water heaters for 1 year, but I was told that it is the most reliable brand. I did not understand how this claim could be made, given how short the duration of evaluation for this product. Even the worst appliances usually work for at least a year. So I requested a quote for AO Smith or Rheem, which I did not get. I'm not sure why my brand request was not honored, but it made me question whether I should go with a company that either has communication issues or maybe some type of deal with Navien that I was not informed about. Many water heater installers are preferred installers of certain brands, which means they can get better pricing, etc. I did not want to be a guinea pig for Navien.

Hotter Water Heaters responded to my request for quote immediately at like 11:30 pm on Thursday,…read morewith a very reasonable quote, and was able to fit me in on Friday (even though they were going on vacation that weekend)! Hakim arrived on time with his son and they were super helpful and friendly, and answered every question I had. They pointed out the issues with the previous installation and fixed these hacks. You can tell that Hakim really knows what he's doing! The water heater replacement job was completed quickly and professionally, and they cleaned up everything afterwards. He gave me the link to register the water heater for the warranty. Everything was easy and looks great. Highly recommend!

Hakim gets another 5 star review that he doesn't really need. Our water heater is shutting off…read moreintermittently from a dying thermocouple. I text him at night not expecting anything, and he texts right back. The issue is resolved the very next morning. Satisfied Customer. Would recommend highly.

Repair Date: Week of 09/22/2026…read more Review: After reaching out to numerous plumbing companies, JC Green Plumbing was the only company committed to taking on my commercial plumbing job. Jesus and his crew started the job the same afternoon, worked well into the evening and finished the job the following afternoon. Professional grade service which was well appreciated in this day and age. Cons: NONE at all! Would I Reuse and Recommend: A solid YES! Will be saving JC Green Plumbing in my Rolodex for future commercial and industrial needs.

Jesus was great! He came on time and provided helpful explanations on our water heater diagnostics…read more. Definitely recommend!

We used this company in July of 2026 and they were great. We had been smelling a slight gas smell…read morein our garage for a number of months. The smell was not consistent. It only occurred when the weather was hot. Basically, only summer afternoons. We had PG&E come out repeatedly and they could not find the source. We spoke with plumbers and other heater repair companies. All of them told us that it was not our heater; that we were wrong about the inconsistency of the smell. That gas leaks are only consistent and would not happen only when it was hot. We were told that we must be wrong. We felt like we were going crazy. Until we called Bay Area Water Heaters and Dave came out (with a whole crew). He took the time to inspect our heater and said yes, this slight gas smell on hot days is something he had heard of. It was likely due to an old valve within the control panel. He walked us through our options but ultimately suggested replacing the entire heater. His team was able to do the job right then and there and at a reasonable rate. It was completed within the hour. And sure enough, no more gas smell in our garage. Dave and his team were amazing and incredibly professional. We will be using this company again.

The owner, Chris, showed a complete inability to control his emotions and yelled at me over the…read morephone during a routine customer service call. I had scheduled a service appointment and needed to cancel. I understand that cancellations impact a schedule, so I remained completely calm and polite throughout the conversation and paid their full cancellation fee immediately without hesitation or dispute. Despite complying with their policy right away, the owner became hostile. He lost his temper, raised his voice, and berated me for how much the cancellation hurt his business. A cancellation fee is meant to cover lost time--it is not a license to yell at and lecture paying customers who are speaking respectfully. Handling ordinary business interactions with this level of aggression and emotional volatility is completely unacceptable. I would strongly advise against dealing with an owner who treats customers this way.

Alex S. was very helpful, great service, very knowledgeable about the products and process.read more

Got a HVAC unit tune-up done through Home Depot and Kevin Ly was amazing and really helpful and…read moreeducated us and checked every bit of the heater and cooling system. I would highly recommend Jazz and Kevin. In the tune-up service, I would have hoped that they cleaned the exterior of the cooling unit blower.

They were timely and very polite, very transparent in what my options were and flexible. They…read morelistened to what I wanted from the project and delivered a satisfactory result. I will absolutely be using them again when I plan on renovating my bathroom.

His first visit was fantastic as they discovered the issue with the leak in the showerhead that was…read moreshooting up to the ceiling and save me a lot of money digging into the sheet rock. They did not charge me for one hour or $400 (extraordinary fair), however the second job was replacing a garbage disposal and I was surprised that I had to pay extra for the sink fitting to be replaced for $425 total. That being said, I asked them to open the stuck watermain valve that I haven't touched for 25 years and he miraculous got it loosened and operable again that's something that needs to be every year to prevent this from happening which can prevent a flood so that I'm very grateful and it's worth every penny. Love these guys. They are so prompt and neat and courteous. Also, they are Hispanic immigrants which I always find the most competent workers I've ever to hire. Thank you very much!

About a month ago I asked them if they flushed water heaters. They responded with asking for the…read moreserial number of my water heater and then proceeded to tell me that my water heater was ~20 years old and needed a full replacement although it still worked fine. Today I was talking to another company about the water heater replacement and they looked up my water heater and found that it was less than 12 years old and that my water heater is rated for 15-18 years of use. The other water heater company https://www.yelp.com/biz/dependable-water-heaters-san-jose (I'm not affiliated with them in any way) sent a screenshot from the manufacture's website showing the manufacture date. This company is a complete scam.

Sean provided excellent service in replacing our gas tank water heater. He also reconfigured the…read moreexposed plumbing around the unit to improve the aesthetics. We were pleased with the installation.

"The technician, Lee, was very good. He explained what he was going to do before he started…read moreworking. He also took pictures before and after. He also discussed options, "what if" and what to expect. The van is loaded with equipment and parts seemingly able to fix any plumbing problem. Lee was personal, cheerful and professional. He knows what he is doing." It all started when I received a call this morning from who I think is Laurie. She was cheerful, understandable and very easy to work with. Lee and Laurie gave me a favorable impression of Harris Water Heaters. Very good. I would do business directly with them.

The technician Joseph explained everything in details. He is very professional in terms of…read moreknowledge and installation.

My toilet stem valve started leaking and would not shut off. I searched Yelp for a local plumber…read moreand found Marcial of Hilltown Plumbing. He answered his phone promptly and was able to come out within a couple of hours on Christmas Eve! Marcial arrived within the time frame he estimated and was very professional. He wore shoe covers in the house and cleaned the area around the toilet when he was finished. The job was completed within 30 minutes. Excellent service!

Marcial came out for a plumbing job on a weekend. He was prompt in responding to my request, was at…read moremy home within hours and then went above and beyond to deal with a clogged pipe. He solved me issues, then proceeded to give me information on the type of pipes, which lines connected, and where to find our clean out. Super nice throughout, I'd definitely work with Hilltown again.

The Water Heater Guys. I was in trouble and they fixed it…read more Jude knows his stuff. These are the folks you want to replace your Water Heater. The good Guys. Elizabeth

When you're looking for someone to repair/replace your water heater, you don't just want someone…read morecapable of doing the job well, you also want someone who is going to have a good attitude and not add to your stress. Luigi was awesome in this regard - it was a pleasure working with him and he+Jude did a great job with our replacement. They came by next day and took care of things quickly.