We are so happy with the landscape project Oakland Nursery completed. The process ran very smoothly from the first meeting with the designer, Clint, to the completion of the project. It began on the stated day & completed as promised on the second day. All plants, shrubs & trees were healthy & in beautiful condition & the boulder is the exactly the right size for our house & the flower bed it's in. The stone edging they installed is exceptional. The designer & his crew were wonderful to work with. I highly recommend Oakland for any landscaping needs you need. read more

I love going to Oakland Nursery. Over the years, they have planted 6 trees and 9 shrubs that I purchased there - all are doing extremely well - particularly 5 of the 6 trees that have grow into mature trees. This visit was to purchase flats of annuals for our spring planting. In addition to having a great selection of plants, they also have a very knowledgable staff who was able to direct us to what we were looking for and to answer questions about planting instructions, etc. Oakland has several locations and I've been to the Columbus, Delaware and New Albany locations but the New Albany location is my favorite (and the closest on to my home). Great selection / great staff / reasonable prices. Beats the big box stores. read more

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Just an update to my last review: Not only does this nursery have an abundance of perennials, annuals, herbs, vegetable plants trees and shrubs, and trees; it has many other things to offer: Inside the main building, they have a gift shop. Next to the gift shop (also inside) is an inside cashier for the outdoor nursery. Which makes it nice in bad weather. in this area, you can find your miracalGro, grass seed, fertilizer birdseed, bird feeders, hummingbird as well as garden tools and seedlings. They also have custom potting. In their attached green house. The nursery is dog friendly provided the dog is well behaved and welcome in the inside and outside areas. Our dog rides around on the cart as I pick out plants. On the north side of the parking lot they also have another gift shop Inside Out. Also worth checking out. Dogs should avoid this part of Oakland Nursery. Lots of breakable stuff. Its a fun place to visit and get your plants from. The people here are very helpful and if they dont know the answer to your question they will radio someone who does. I hope you enjoy it as much as we do. read more

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This place is beautiful & always has such a nice variety. My fault that they were out of a lot of things like herbs because I went so late in the season but also everything was 20% off! I saved $54 on my purchase & will continue to return here year after year. read more

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Great selection of plants and flowers. Good service usually and good parking. Great location for us to get to

First time visit yesterday. Love the layout of the establishment and decent sales. Similarly knocked a few stars down because the store was jam packed with staff and not one single person greeted us, acknowledged us, offered anything - we were on our own. No worries we can do anything though when it's clear we weren't entirely sure where to check out with a filled cart of pansies why not offer for quick guidance? I literally walked towards a staff member not fully aware of how to navigate and nothing - could I have asked what I needed? Sure, however, what ON - New Albany may want to consider is providing white-glove service. Lure us away from other ON locations here perhaps.. When we did check out, we were asked if we were a part of a reward program. My husband told her we were not and again - flat no offer, no insight on what this program costs or the benefits. Interesting. Products are fantastic and it's a quick drive from home. Location is lovely sales are wonderful. Having a huge staff not offering help to anyone and instead chatting amongst each other is a little unfortunate. Check out the rest of the reviews - same opportunities listed so it's just not us. read more

I highly recommend this Nursery. Great selection & very accommodating employees. Thank u Oakland Nursery for years of great service... read more

Oakland Nursery planted a redbud tree for my neighbor that was "burlapped." It had a thick piece of twine netting in place to maintain the integrity of the rootball during transport and planting, The problem was that the twine also encircled the trunk flair. I called Oakland and told them about it and that it was going to girdle the tree and kill it. I am an arborist. Their reply was that the twine would decompose. Nope. Two years later the twine is still there and the tree is dead. Oakland Nursery is a piece of shit. They do not care about their product or their customers... just their sales numbers. The little Napoleon complex Manager in New Albany is a short mean spirited little man. read more

I've been to several Oakland Nurseries in the Cbus area and this is one of my favorites. Its a ways away from home, but I was on a solo plant trip and decided to stop here. When I first walked in the greenhouse, I immediately saw a very full, snake plant that had to be at least 3 feet tall. The price for it was (WAY) out of my range but had to take a picture to at least enjoy it that way. Ha! As I walked around the greenhouse, I saw alot of plants. Inside they have a cute shop where you can find a variety of gifts and home decor. I found myself a smaller snake plant that was marked down and I had to have it! I didnt see anything else I wanted, but had to get a new watering can too. I will be back! read more

Oakland Nursery - Snake plant! - Nurseries & Gardening Near Me - New Albany, Ohio

I came here with my mom on Mother's Day. This place is BEAUTIFUL! They have great prices on plants and they seem to be well watered! There are a lot of different options and everything you could possibly need for a successful garden. The only reason I'm not giving 5 stars is because the staff is not friendly at all. read more

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I've spent well ove $100k with the New Albany location and they are the worst nursery I've ever dealt wit. they have asked me to move my car more times than I can count because of their inability to utilize the space in their parking lot. mind you I was parked in designated area. one time I had to move 4 times in 1 trip ‍ I went to get mulch today and the bucket was extremely light and they were charging over $40 a bucket and instead of making it right they say that's all you get. get more bang for your buck with smaller local nurseries where they still care about you the client. go to Ohio mulch for double the mulch better quality and less price and nobody will ask you to move your vehicle ‍. Mr thankmelater read more

SEVEN WORDS: EXPANSIVE GREENHOUSE AND NURSERY / GREEN THUMB PARADISE The variety and selection outders the already fantastic home base on Oakland Park Avenue - a nd that may be due to a more expansive piece of real estate. To make my point, I'll take the redbud tree. The casual gardener would be happy with the standard "Eastern Redbud", which this store has fully stocked. Additionally, there are no less than a half-dozen more. Varieties. All of these were in great shape, too. The garden staff carefully prunes and preens all of their plants. Additionallt, there is a huge selection of accessories. Truly, I couldn't expect anything more from my greenhouse. read more

Oakland Nursery - Oakland Nursery....Mmmmmm - Nurseries & Gardening Near Me - New Albany, Ohio

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I was late getting my veggie plants this year. Time just got away from me. I went to de Monye's first in hopes of getting the 6 packs of what I needed. Unfortunately, I was only able to get my peppers and cucumbers - no multipacks of tomatoes. As a result, I ended up at Oakland Nursery with my fingers crossed. Parking was tight - I got the last open spot. And this was early afternoon on a weekday! I felt super lucky to find multipacks (4) of various types of tomatoes. FYI - the 4 packs for younger/smaller plants were $2. Exactly what I wanted. I got my Roma's, cherries, and Big Boys. If you buy them separately, you can't get ONE plant for $2! There was only one register open - and fortunately, the next person in line was nice enough to let me go in front of him and his 3 packed dollies! He said he was buying for his restaurant. Overall, I was in and out quickly and found exactly what I need. This is a great place to shop for your gardening needs and I know I'll be back!! read more

I don't understand how this place only has 2.5. Will you get the best, in-depth knowledge on every specific plant from every employee? Maybe not. Will they be very nice and generally helpful? Absolutely! If you're a DIY er and already have vision, you're set. If you need expert help you may have a tougher time seeking it out. I have always had a good ol time at this Oakland Nursery! read more

Oh Christmas tree, oh Christmas tree... so glad we bought you at Oakland! Okay, so that's a terrible remix but it's true. This was an unprecedented year for live free sales and we waited way too long. After finding out the place we planned to go was sold out, we ventured over to Oakland to test our luck. We got a beautiful tree for inside and a smaller one for outside, all for under $100!! They are full, green and smell so wonderful. The staff is friendly, they are taking all the appropriate precautions and they got us out of there fast. Will definitely return for our summer planting/potting needs, as well as for next year's tree. read more

Went there today, March 30th, looking for tall arborvitae for a fence line. I'm probably needing 15-20. Everyone there is in zombie mode. Did not care if your there. Did not care to answer questions. WTF. It appeared they only wanted to cater to deliveries or contractors. Plus their prices were a bit much. read more

Would not recommend. Horrible customer service! Tried to return dead plant and they told me it was my fault for not watering even though every thing else I bought is healthy and had been watered the same. read more

We were there on Saturday. The employees and most customers were not wearing masks at the 2022 height of a very serious pandemic with hundreds of thousands dead. Oakland is very careless and it is best to go elsewhere. read more

Staff does not seem to want to help anyone. Waited around for help, planned to spend a lot of money on multiple 7-9' trees and no one was around and seems like you have to chase people. I'll take my business elsewhere. read more

They have all the right things. Trees, shrubs, bushes, flowers, garden gnomes, and pots galore. They also have landscape architects on staff to help transform your outdoors at home into an oasis. Sometimes the staff are aloof and sales, which is why I am giving a 4, but I've really enjoyed one of my conversations about trees with them when I was trying to decide what to do with my landscaping. read more

We have been a customer of Oakland Nursery for over 20 years and had worked with a specific Designer all those years with excellent customer service before he retired. We decided to give our community nursery a chance. Now that we are dealing directly with the New Albany Oakland Nursery & the main office for Oakland Nursery we really notice a big difference in the treatment over the years. We bought the same evergreen trees we always purchase and was delivered the wrong tree twice. We had to continue to call the store to get a response. We were told they would correct the mistake right away that day. When we called them back again that evening we were told they are not coming back. We expressed our disappointment of not getting an update on the situation. Their attitudes towards their customers have really changed and not in a good way. Almost as if they don't need customers to exist. They have sadly taken a turn for the worst. read more

I have been an Oakland customer for nearly 20 years. Just had my new home landscape designed by Oakland. Specifically, Allison. Allison needs to go back to school. When I pay for professional services, I expect accurate advice. I spent hundreds of dollars on plantings that were placed in unsustainable areas i.e. 8 rhododendrons on the south side of my house and many more plants.If I knew the proper placement of all the plantings, I would have done it myself. I would expect a "professional " to know that. The rhododendrons had no chance. THEY WILL NOT SURVIVE IN 14+ hours of sunlight per day. I contacted Oakland at least 12 times over a 4 1/2 MONTH period. Max returned my call after I left a message asking for his supervisor's contact info. He told me since they didn't plant them he couldn't understand what I wanted. I REPEATEDLY told him it was about the "professional landscape design" and that rhododendrons planted on the south side of anything will not survive. He offered a myriad of excuses and tried to act like he was knowledgeable (his knowledge was actually very sad) but said since they didn't plant them there was nothing he would do. When I asked for his supervisors info he told me "I'm it. I'm family." Therein lies the problem. MAJOR kudos to Jim at the New Albany location for helping me pick appropriate plants for south side planting and telling me everything I needed to do to grow them properly!!! read more

Oakland Nursery - Rhododendrons that never had a chance. - Nurseries & Gardening Near Me - New Albany, Ohio

I came to this shop because of an advertisement on their own website, and to purchase a gift certificate. Staff in the nursery were completely unaware of the promotion, and also not very friendly. Staff in the gift shop were unprepared for the promotion, but at least apologetic and accommodating. I hope my friend has better service when she uses the gift card. read more

My husband & I were there a couple of weeks ago and picked out like 18 shrubs & 2 trees plus we purchased 10 other flower plants that they said that they don't plant for you. First of all we had to find someone to help wait on us & tag all the plants which was a young man who was going to college & and another cashier who were very nice, but other that the rest of the service goes down hill. I got a phone call on Thursday because I had purchased an extra plant for $19.99 and they wanted to know if I paid to have it planted by their guy's, & I said the young man working there probably missed due to their computer having issues at the time & offered to pay over the phone, he said he would call me back, I asked him if he knew what time they would be at my house the next morning to plant & he said, he didn't. Next morning about 10:45am they arrive, thinking that they were at least going to be nice or helpful was a mistake! They were not & could have cared less, we are 68 & 72 years old, still working with customers ourselves each day, so we know how to treat people or should I say paying customers with hard earned money, they do not! We used to know the owner of Oakland in Delaware who we always purchase from & has done all our homes, had no idea that he didn't own this one, but it shows.....We will never go back, & by the way they have to come back out to our house the manager said to retrieve the $19.99 plant they made the mistake on and gave me the right one to plant! read more

Great selection of wind chimes .. I was completely surprised they were made in the USA . All hand tuned . The also have a huge selection of fountains . Friendly , helpful staff . Loads of different plants to choose from . read more

I have been a customer to Oakland Park nursery for 18 years I'm a small-time landscaper that does jobs to make extra money to make ends meet I bought all my landscape material their mulch there and have spent thousands of dollars there over the last 18 years I asked the manager to do one simple favor since I've been a long-time customer he said there is no way possible that he could do it I have always referred people in my full-time job to Oakland Park Nursery I will never refer them again nor will I ever be back read more

This location obviously has a wonderful array of product. Unfortunately, I visited the Columbus location and had such a horrible experience with customer service that I decided to drive out to New Albany to see if it would fare better. At each location, when I attempted to ask for help it was as though I was an extreme nuisance to the staff. They were rude and at times borderline combative. It is a real shame that this seems to be a theme of the employees at Oakland nursery. To be fair, one cashier was kind and helpful. But I have simply come to the realization that the product available is simply not worth the negative experience. People are spending too much money to be treated like dirt. Would recommend supporting any other local business as you can, and going here as a last resort. If you must go make sure you do your research ahead of time as no one will help you and you might just get chastised for asking. read more

Most of my beautiful garden came from Oakland... Great variety and healthy plants and wonderful customer service!! read more

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Great quality plants and trees with very knowledgeable staff to help with questions. Great variety of plants especially flowers. I didn't find things to be that much for expensive than Home Depot. Everything looks way healthier too. 1 year warranty is great. read more

We've been going to the Oakland Nursery on Oakland Park for years. When one opened closer to us, we were glad to have the option. The first time we went, it was a little underwhelming like the former tenant and felt the prices were a little high. Tonight we went after checking for a tree we needed. We were a little surprised some of the trees we looked at looked half dead. We found what we were looking for; happy for a deal of 33% off. Upon going inside to pay, we were 'greeted' with a girl who very obviously didn't want to be there. We asked questions about planting the tree and the type of soil to use and she just stood there looking at us. I don't know if she thought if she stood still that we wouldn't know she was still there or what...perhaps trying to blend into the walls like Rango? She snapped out of it and guessed the potting soil would be the better choice since the guy she asked walked away. Thanks guy. We asked where you get the mulch and she said around back so we drove over and there stood a motionless young kid (19? 20?). When the car stopped he didn't come over or anything, he just stood there saying nothing. My husband got out of the car and he still stood like 20' from the car. Are we in the twilight zone? So my husband had to walk over to him and hand him the receipt. He still never said anything, threw the mulch begrudgingly in the trunk and then vaporized. Seriously, one second he was there, the next second, gone. This place isn't going to be around long with the lack of customer service especially compared to all of the other Oakland locations. We're used to friendly, helpful, knowledgeable sales people at Oakland and this location is seriously lacking. read more

We have shopped at the Oakland Park nurseries for over 30 years. In May 2020 we purchased 5 rose bushes from the New Albany Nursery. The pictures of the roses were beautiful however after over 2 months the roses never came on and our plants were dying. It's pretty pathetic to see rose bushes around your house and all of them looked like stalks, stems with only a few leaves and they all looked dead. We have grown rose bushes for years and have never had this problem. We were told they were guaranteed for 6 months so we dug them up and returned them to Oakland Park Nursery in New Albany. We had our receipt but was told by one of the Manager's they wouldn't refund our money because there was still green on them and as far as he was concerned they were still alive. It was an insult to us and we will never ever go back to that nursery again. They do not stand by their warranty and we will NEVER recommend anyone to that nursery. read more

I received 2 $15 rewards certificates. I spent one last weekend. When I went in today to use the other one, your clerk would not honor it. She told me it must have been sent to me by mistake. When I asked, "Your company sent it to me, so it was your mistake, so shouldn't you honor the $15?" She said, "No because it was sent to you in error." Not sure what happened to "the customer is always right," but a $80+ sale was lost as was future business to both the Home store (which I frequent for gifts) and the garden store. There are plenty of other garden stores in the area. read more

I love coming here. Oakland is rather pricey, but the staff is very knowledgeable and friendly and helpful, and there seems, to me, to be a lot of selection. Something says SPRING when I get to go to Oakland for the first time after winter. I'm not even at the NOOBIE level of gardener yet, but I bring my own gardener know-it-all with me. She's a plant whisperer, I believe, even though she couldn't get our tomato plants to make tomatoes this year (I'll blame it on the lack of rain). Anyway, this is THE place to go in the New Albany area for specialized plant stuff, if you can't get it at the Home Despot or the LOWes. AND I love their Halloween/Fall displays. They are always great. read more

Bought a crepe myrtle that didn't make it through winter. Went to exchange under the 1 year warranty and was told it had just expired. I explained I had no idea it was dead since it should have just started coming out winter and was told nothing they could do. I asked for a manager was told that she was the manager. Lousy customer service for a loyal customer. Sending my business elsewhere from now on and you should too. read more

In July of 2015 I bought a knockout rose that was grafted onto a tree standard. The original price was eighty dollars, but I got it on sale for forty. I planted it and it thrived all summer and fall and fell dormant in the winter. The spring of 2016 there was no signs of life. I waited and waited and dug it up and returned it to the store on May 29, 2016. I had my receipt and wanted to return the plant or exchange it implementing my one year guarantee. A manager informed me that they (Oakland) considered it a rose which only carried a 6 month warranty. I explained that it was grafted onto a tree standard which makes it a tree, why would anyone pay eighty dollars for a rose bush? That is the price of a tree! She adamantly stood by her position and made no attempt to meet me half way. In my humble opinion, this is no way to treat a loyal customer. Needless to say, I will not be doing business with Oakland Nursery again. Sincerely, Christine A. read more

This location deserves NO STARS! On the phone they keep you on hold without checking back. After 7 minutes I hung up. When at location NO ONE offers to help you when clearly there are next to no customers there. Rude & crude!!!!!!!!! Very SAD!!! read more

Disappointed! Live right down the street and when driving by always looked so beautiful. Staff inside were nice. However upon spending nearly 100 dollars in one week we couldn't have picked a worse frasier fir. I've bought trees over the years and have heard oakland is one of the best so. Saw what appeared to be a nice looking 6/7 ft tree and bought it. Upon getting it home that night noticed needles dropping. We were putting in two times a day water and bought packet of preservative. By the end of its first week we've had to sweep every day the amount of needles falling off. With Christmas in two weeks I can't don't think it'll have much left. We called to ask what oakland could do, at first just to bring tree back. Virtually impossible with one of us having a total hip a etc. Then they said to bring a sample, not sure why. We asked if they could bring another tree to us? They said delivery would be 50! No way. Finally they said refund. But that doesn't help with us having probably what will be the worst looking tree in years! So I guess going to a tree farm would be better option moving forward next year. read more