My Experience....From day one, the hardwood did not accept the correct stain. Little white clouds appeared everywhere. Please see attached photos. The owner, Richard Lanza thought everything was "great!" According to Lanza the Polyurethane will correct it. And it didn't. Brand new wood floors stripped three (3) times.
After the third time the floors now have an orange cast to them as well as a haze. The entire job needs to be ripped out and reinstalled with new wood. Please see attached photos.
The damages are not limited to:
* repair of holes made in a closet, wall, stairway etc. from equipment
* dust equipment was not used. Sawdust was in every nook and cranny throughout my home. Professional cleaners had to be hired.
* due to improper installation, the planks separated in two areas.
* alarm system/sensor destroyed and had to be replaced
* electrical problems...blowing out fuses causing the refrigerator to malfunction.
* floors now squeak ..never did before.
I have contacted Mr. Lanza the owner at Oaktree with zero response.
My only alternative is to take legal action. read more