The average rating is from the lack of attention to detail, which I believe is the wedding…read morecoordinator's responsibility. The Food; tacos, fajitas, beef and chicken, and the rice were delicious! The cake Dash strawberry and cake pops brownies were additionally, very delicious. However, many of the lack of details that should've been taken care of took away from a perfect wedding/reception. It's a long walk from where the reception area is barn in the foreground to wear the wedding was held in a Pavilion outdoors It's a long walk from where the reception area is barn in the foreground to where the wedding was held in a Pavilion outdoors. Being in the winter time, heaters were to be available. Should have been on standby and placed in the area should it get too cold, which was the case! Many of the attendees including myself, were cold! The heaters were not on standby, and everyone were uncomfortably cold throughout the ceremony. Some thing that the wedding coordinator should have taken care of. Other observations were that the food was not ready and attendees had to wait , some of the soft drinks such as Ginger ale ran out, and the bartender had to get someone to acquire more The bartender was great also! Many of our dishes were not clean at our table and had to be replaced. As I understand it, the colors that were promised in the flowers, and table arrangements, and the bouquets were not the colors of the wedding, and had to be remade at the last minute the morning of the wedding! Very stressful For the bride! I do not feel these details were unreasonable, and the wedding coordinator should have taken care of these details at minimum.

I recently attended an event as a guest and it was lovely…read more The bride entered from a staircase within but the wedding party was in the foyer as we entered the bldg. (We weren't late but close. I'm guessing otherwise it wouldn't have been crowded.) The beams and chandelier were beautiful! We were towards the back and viewing the wedding party was almost impossible. It would have been helpful if they were elevated a bit. We waited outside as they transformed the barn to reception ready. It wasn't fast but the weather was great and enjoyed a beautiful view and sunset. We left before the reception so I can't review the service.

unable to reach the host. the number in this listing is not working. please post a working number…read more also, we tried visiting this address. the call box is not working. there was a number on the call box which was missing a digit. If you are the host and reading this post, please reach me out at gm_scd@hotmail.com or 412-346-8401.

Even if you pay 4k for an open bar your guest can not take shots only the bride and groom can get…read moretwo shots at a time no matter how much you pay. It is not written or warned anywhere before you pay the over costing price of submission.

Venue esthetics: 5 stars. Staff/management: 1 star…read more This is a gorgeous venue, however, the customer service was extremely poor. In the months leading up to my wedding I communicated with 5 different people leading to lots of miscommunication and frustrations. I was assigned a venue rep on the day of but never came in contact with her, throughout the day I was wandering around trying to find help with little luck. I had to waste time looking for all the things I rented and paid for, it was not set up or put out for me other than the cross in the chapel. On the day of the sound system had many technical difficulties resulting in many delays, confusion, and frustration. The security I paid for did nothing but sit and chat in the office the whole night, not exactly sure why I paid for security. The staff did very little to no help with anything and caused more frustration than anything. I did however make the most of it and rallied all my friends and family to help make the wedding day happen and because of them I had a beautiful wedding.

This is the biggest waste of our time. We went and viewed the venue, it went great got the…read moreinformation and were very excited about this being the place we had decided on. We have called, and emailed for 5 days now and have had no contact back. I have never seen the lack of professionalism. It amazes me that they are even able to book any events at this place with the lack of customer service. I wouldn't recommend this place to anyone.

From the owner: The Pavilion at White Oaks Ranch is a unique venue, located north of Dallas on a sprawling 400 acre…read morehorse ranch. This spectacular property is the perfect blend of rustic and elegance; an ideal venue for corporate retreats, meeting, weddings, anniversaries, special birthdays, charity functions and so much more. Our open Pavilion, measures 60x100 sq. ft., provides a wonderful mix of rustic and elegance, featuring a full size industrial kitchen, built in bar, an indoor and outdoor fireplace with seating and wired for sound, 40 inch flat screen television, stereo, DVD/CD player, eloquently appointed bathrooms, usage for the day of the apartment with "Juliet" balcony overlooking the dance floor, and our bunkhouse. You compile your team of hand-picked vendors, to create your perfect day. Please contact us to set up an appointment to spend some time strolling around the beautiful ranch, dreaming of the endless possibilities at White Oaks Ranch.

Wedding was 5/18/25. First the location is beautiful and the amenities were clean and kept up…read more Service was the problem, as a guest when we asked someone about water we were informed they only did one pour, anything else we had to go to the bar to get. Also the person we asked could barley look up from her phone to answer us. They were serving alcohol but they could have had a water table so guests could at least serve themselves. You always have many older people at weddings and walking and waiting at a bar is not an option for them. I know they had to pivot on the service because of rain but we waited in line for drinks for 30 minutes, while they cut limes and lemons. I know they had to set up the bar but I feel like the garnishes for drinks should have already been cut ahead of time. When you have staff sitting in the front right by the bar and front door in chairs I would only assume that are meant for guests on their phones this does not say professional at all. I don't know what the family paid for the venue and I know they are busy attending to family and friends, so they might not notice, but as a guest it was hard not to notice. Once again the venue is beautiful, but the service did not match the beauty of the venue.

Gorgeous venue. The staff was extremely accommodating. From the booking process, communication…read morewas phenomenal. Highly recommend.

Oh my goodness! This place is awesome! They had a disco ball and all the colored lights and bar…read moretype setting and the lights in the tent looks great too. The best thing ever was the FIREWORKS! I looooove it! Everyone should go there...it's amazing! They have a kind of ..tropical fire/water thing..we didn't use it, but it looks really cool from the pictures I had seen of it. The staff was super with sparklers and whatnot and gave me what I was looking for. A little far, but so worth it!