Many thanks to the staff for the loving care provided to my mother-in - law!…read moreA special shoutout to both Mary and Destiny who work in the Memory Care Area. There help to me in finding certain personal items in her room was a god send! Based on how I was treated, I KNOW my mother -in- law was in great hands!

From the owner: Brightview Perry Hall offers so many ways to live life on your terms in our senior independent…read moreliving, assisted living, and memory care communities! Laugh with your friends when you watch a comedy in our movie theater or work on your short game on our putting green. Get creative in our woodshop. In the evening, you can unwind by a fire pit or take a stroll on a walking path. Daily happy hour in the sports-themed pub or dinner in one of our multiple dining venues will make you feel like you are living in a resort! All these amenities, plus no large entrance fee and experienced care if needed. Brightview Perry Hall is your best choice for senior Independent Living, Assisted Living, and Memory Care in Perry Hall, MD.

My life is now complete because I got 'first to review' at a retirement community on Yelp. I have…read moreto say that I was impressed in every way with Edenwald. When you think of a retirement community you may be one of the people that thinks of a sad place where people are put to be forgotten. That's certainly not the case at all with Edenwald. It felt like a bustling community to me. More than once I thought "I wouldn't mind ending up at a place like this someday." Security wise there is a person manning the front desk at all hours of the day. Ask that person for the guest Wi-Fi password. There is a lobby where you can sit and wait for people where there is also a gift store. I didn't see it but apparently they have a fitness center and pool here. On the activity board they have a listing of all the activities that are taking place on site. They also offer multiple day trips to interesting sites around the area. If you don't want to drive to do errands they will take you places such as Trader Joe's. They have multiple restaurants on site. I got to sample two of them. One of them was a casual cafeteria. The other one was what we called "the pub", which serves alcohol. There is also a fancy pants restaurant across from the pub, but they enforce a dress code. I wasn't doing backflips over the food, but it was much better than I expected and I enjoyed my meals. I thought the nicest thing about the living quarters was that once you go inside and close your door it just feels like an apartment. You have a fully stocked kitchen, which is nice. Even though you have your privacy there are ways in the bathroom and bedroom to alert the staff that you need help. All the amenities in the world wouldn't matter if the people weren't treated right. I have to say I was constantly interacting with friendly people. Multiple times on the elevator the residents would be cracking me up. One man told me that he hoped I wasn't going to the 25th floor because that was his private penthouse. If you have an aging relative who wants their independence but could use the safety/security of assisted-living I can't think of a better place then Edenwald.

Compassionate staff everywhere, not just in nursing services. Independent living activities and…read morethe food exceed our expectations everyday. No more big house, lawn, maintenance- gone. And now we have 14 people on our skilled maintenance crew, plus house keeping services, and our own kitchen/serving staff. We were traveling for 2 months and the security team called twice to make sure we were OK! Sooo happy to spend the rest of my life here.

My wife and I moved to Woodcrest Villa one year ago. We have a beautiful two bedroom, 5th floor,…read moreapartment. We love it here, as does our dog Mona. There are plenty of activities, clubs, exercise classes, committee's, and entertainment to keep us busy. There is free transportation to the nearby Park City Mall, super markets, Leisure Lanes Bowling, Walmart, and Central Market to name a few. The food in the Garden Cafe for breakfast & lunch and dinner in either of the formal dining rooms has been excellent !!! The variety and quality of food is second to none. We eagerly await the opening of the new Viva Centre, which will house a new swimming pool, 300 seat theater, exercise area, and more. It will be the center of activity for all of Woodcrest Villa.

From the owner: Continuing care retirement community, retirement living, personal care, skilled nursingread more

My family member has EXACTLY the same problems, being in another Brightview facility, He complains…read moreall the time, "nobody helps me with anything". In spite of the fact, that great deal of hours for the personal care (which my relative never got) already included into the price, they charge additionally for every move from their side. When I started looking deeper into the situation and asking questions, some members of the staff became extremely rude to me. Eventually, they started limiting my communication with my family member - for me not to be able to witness his mistreatment and advocate for him. So, it seems like a general Brightview facilities situation: building looks good - all the rest is just awful. That's how they make money on elder people, who can't protect themselves.

Early in 2015, Brightview White Marsh, along with four other facilities, were visited while looking…read morefor an assisted care facility for Mom. I was impressed with the appearance of Brightview White Marsh. The grounds were well cared for, the building was imposing and the staff members were friendly. The family made the decision to make this Moms new home. BAD DECISION. On the plus side, the food has been good and the common areas are maintained nicely. They planned to, and did, undertake major renovations throughout to this already attractive facility. We were lulled into our decision to go with Brightview by appearance only. If you or your loved ones are independent and require minimal assistance, this facility has real merits. They have a very nice dining room, large lounging area (I was impressed with the large fireplace, piano and comfy chairs), entertainment, activities, etc. However, if you require a higher degree of care, look elsewhere. Management oversight is virtually non-existent. Of the 9 senior staff members present when we entered the facility, only 4 remained when we left 18 months later (and some Director level positions had turned over more than once). Although the hallways and common areas were fresh and clean, the rooms of residents with incontinence issues always smelled strongly of urine and this was not only in our room. Complaints presented by various families, during the periodic evening meetings between the family and senior staff, went unaddressed. We frequently complained about the rough handling, lack of baths and lack of response to pendant calls. Mom frequently fell while transferring between bed & chair & wheelchair. She told the family that when she pushed the call button, no one showed up to help her. She is independent and we thought that she was being impatient. After being told that to resolve the falling problem we must hire a full time "sitter" for Mom that would cost in excess of $100,000/year ($25/hr. x 12 hrs./day x 365 days/yr.) plus expenses, we personally monitored the Brightview call response. We found that what Mom was telling us was true. There is no reason why it should take well in excess of 1 hour to respond to a pendant call or why a sufficient number of TRAINED RAs aren't available at all times to attend to the needs of residents or why it takes a minimum of 2 persons to transfer her while the rehab facility that she was in a month before finally leaving Brightview only required one person and that person didn't injure her. My initial series of complaints finally led to an investigation with dismissals and the hiring of additional staff, but the problem shortly reoccurred. We finally relocated Mom to a "home based" Assisted Living facility that houses a maximum of 15 residents per home. The care is outstanding, the facility is spotless without any displeasing odor and the residents are HAPPY. Mom is finally clean and well cared for.

Our 97 yr Mom has been given excellent care here for over 20 yrs, staff are super hand friendly…read more They just remodeled and have tons of activities, lots of great folks that live and work there!

From the owner: Nestled in the picturesque rolling hills of Hunt Valley is Broadmead, a continuing care…read moreretirement community long known for its beauty, convenience, and Quaker-inspired values -- where a lifestyle of integrity, inclusion and simplicity serves a diverse group of residents.

Why am I the only one reviewing Mercy Ridge? This place is fire! I had the pleasure of attending…read morea birthday brunch for my friend who was turning 90. Yes, 90. It's the new 60. The brunch buffet was incredible. Everything was displayed so elegantly in a private room and the tables were decorated nicely. Each brunch item, complete with Mimosas, was absolutely delicious. MR outdoes itself each time I'm there. When it comes to food service and hospitality, they are leading the way.

Such a wonderful senior living experience. The staff are kind, professional and always so helpful…read more The facility is just lovely!

Aspire at Belmont Bay has a lot to offer our seniors who are looking for an active lifestyle in a…read moreresort setting. Fitness programs in the state of the art fitness room, salt water pool that opens to the outdoors for some beautiful relaxing afternoons in the sun. Game room that features a pool table, shuffle board and a golf simulator and of course card table for that afternoon game of poker. Library with a ton a reading material and a micro green room to try your hand at growing fresh herbs and greens for your favorite salad. 24 hour concierge, restaurant and tavern for all your dining needs. The community offers a dog wash station, a fire pit for a cool evening outdoors with friends and garden plots to grow your own vegetables. The community is a short walk to the water on Belmont Bay with a marina and carefree boat club. Dock your boat, enjoy a stroll on the walking trails and take in a movie in our theatre room. Your weekends won't be the same at Belmont Bay when you have so much to choose from. The community has a chapel and music room, enjoy Sunday brunch with your family in our private dining room and be creative in the art studio with classes to choose from on a weekly basis. Music on the back veranda, happy hour in the tavern or just a game of scrabble will be available to you as a resident of this beautiful place you call home. Join us for a tour!

From the owner: Aspire at Belmont Bay is the resort-style apartment community that you've been searching for. Live…read morean active lifestyle and take advantage of all of our luxuries and amenities. Coming to Woodbridge, Virginia in 2020.

Thank you to the most caring staff from caregivers, management and all the support staff.Just spent…read morea week visiting with parent living in memory care there. As a healthcare provider myself- and seen many healthcare settings- this is a top notch place where the caregivers, activities director, management and everyone treat the residents as part of their own family. amazingly supportive, detail oriented, creative staff!! highly recommend this place. thank you for your excellence!!!

My brother-in-law was at Symphony Manor for almost 2 years. EVERYDAY he got extraordinary care at…read moreevery level. This is a place where staff took the time to get to know him (He had had a stroke), found out his needs, and loved him. He made special relationships there and I will forever be grateful for the way that Symphony treated someone I loved.

My mother was in the Care Center here for 8 years, at Oakcrest Village Retirement Community, owned…read moreby Erickson. They tried hard to do right by her, but theft and neglect were on-going issues. The Independent Living residents were mostly warm and friendly. Assisted Living residents were not as friendly or ready to socialize. Care Center residents were mostly kind, but of course they are not in the best of health, so that was difficult. I feel Erickson cares more about the carpets & drapes than they do about making sure they have competent Nursing Assistants, Nurses, Unit Managers, Nutritionists, Social Workers, Doctors, et al. Staff should be patient with residents or family members, and they were mostly not. Fortunately, we found the few who were, but not often enough. Messages were often not conveyed until I made a real pest of myself, and even then I could not rely on most staff to do so. They have a great cognitive learning program however, which greatly helped my mom; for that I'm truly grateful. Everyone loved my mom, she's not one to ever complain. It's a big job, but when carpets are more important than residents, and stolen items routinely are stolen, and common areas in the Care Center are more like One Flew Over the Coo-Coo's Nest, something needs fixing. Disruptive patients should not be forced upon the calm residents. There are certainly enough different units to keep them separate. For $10+k/month, it was heart-breaking to watch her endure these things. But a live-in nurse is more expensive and we could barely afford Erickson. I became the proverbial squeaky wheel, aka Pain in the Neck, trying to correct these situations. The doctor seems overworked and not very available. It took a while to feel she was caring. She also at one point said my mom had cancer when in fact she did not. That was a big scare. My mom lost several teeth while there. When I approached the nutritionist about this, citing the frequent sugary snacks they gave her every afternoon, the response was, and I quote, diet has little to do with dental health. How do they vet their staff? Diet has nothing to do with dental health? I was stunned, but I knew I had to choose my battles wisely. I was able to have some dietary restrictions enforced, like no aspartame or diet sodas, or letting them know her favorite foods. Also, my mom had bruises and no one ever knew why. I began taking pictures and the unit manager told me it was illegal to take those. I asked, How else should I document such things? She tried intimidating me but I knew my rights. I tried correcting all these issues but was mostly blown off and had less than sympathetic responses. People's well-being needs to come before pretty curtains and fresh carpet every 3-5 years. The restaurants & related staff in the Independent Living buildings were mostly fair to good. Occasionally great. The food in the care center seemed like it was too often bottom of the barrel. In the area of theft, I don't know who took things, residents or attendants, but over the years, gifts I gave my mother were routinely disappearing; perfume, clothing, knick-knacks. I didn't dare bring my mother's favorite keepsakes or decor for this reason. I was told only $50 per item would be reimbursed, if a receipt was submitted. I even had my coat stolen from my mother's room when we went to independent living for dinner this past January. Another issue with attendants is how they would congregate in resident rooms or watch TV in my mother's room. She had so little left at this stage of her life, I thought at least she could have her room kept as her sanctuary, but this was not addressed or dealt with by the unit manager or other decision makers. And of course, I was disliked by most for asking for such basic respect for her and her things. So here I am writing this as I can expect very little from either corporate or local decision makers. If you're loved one is here, please be their advocate and pay attention to everything. The elderly of our society deserves better, and this is supposed to be one of the very best in Baltimore. Perhaps with the Baby Boomers, things will improve. We strive all our lives to improve our lot in Life. The last few years should have more compassion and expert care. Hiring minimum wage workers when residents are paying $10+k/mo is another example of corporate greed, in my opinion. I watched aides talk down to my mom, get angry with her, be consistently rude to me because I was trying to get attention for my mother's pain and suffering. Some were eventually released or reassigned, and most of my suggestions were eventually heeded but after 8 years, I feel exhausted by the on-going effort required and minimal satisfaction. I hope in writing this negative review I can effect positive change for the long-term residents who deserve much better than they are receiving. Yes, they have activities once a day, the facilities are very clean, but more needs to be done