I have used Keith multiple times to fix computers and buy computer equipment over 10 years. I don't…read morethink you could find a better place to buy a used computer or have your computer fixed.

I did not use their services but this was my experience. I brought in a gaming laptop I bought for…read more$450 a few years ago (it was a Victus of FB marketplace). I set it down and told him it wouldn't turn on and explained what I tried. He told me his rate was $125 per 30 minutes and he wouldn't even touch it until I agreed. So he didn't know if he could even fix it let alone how long or if there would be added costs for the fix. He told me this was a "VERY fair rate". So this was WAY more than I expected to pay being an hour of work equated to over half the cost of my device. I then went to Micro Center down the road who could diagnose it for $80 flat and would help cover any costs of the fix. I went with Micro Center and they fix my computer and returned it 3 days later for $120 total. Now I think this business could've fixed my computer same day but I would've guessed at double the price and I didn't mind waiting. Overall I'm giving this a 2 because it seems expensive and telling me it was a fair rate seemed dishonest. The one employee wasn't overall very mean or anything but he came across as unwilling to help or answer any questions I had.

Amazing customer service! Great people and super helpful. Our computer at one of our locations kept…read moredisconnecting from Wifi which left our team feeling frustrated. We called numerous other computer repair companies and were never able to get the help we needed. When called Computer Whatever, they helped us solve our problem immediately!

Amazing job! I was going to throw my computer out the…read morewindow, BUT Abby saved the day! She called me to make sure there was nothing else I wanted fixed on computer! I felt she listened to my concerns, she was very knowledgable about computers and she fixed my computer! Next time I wont wait so long with a hiccupy computer! I will just take it to Abby!!

I've worked with NTI for the last few years, and they are awesome! Helpful, professional, and…read moreprompt. Highly recommend.

When we decided to upgrade to quick books multi user we had problems with our network connection…read more Intuit spent several hours and could not fix it. We called Ryan to help us out, he and his team worked on it right away and got it working flawlessly within a very short time. These guys are the best. He also accessed our network security and gave us several great ideas to help us be more secure on the internet.

My laptop wasn't powering up and I wasn't sure if it was the laptop itself or the power unit. The…read moreplace was busy, so there were a few people ahead of me (no big deal). When he was able to check my laptop, he was able to confirm that it was just the power thing. He didn't even charge me!

Quick reply, simple straightforward and courteous. Highly recommended.read more

Jarret is an exceptional team manager and gets five stars. My laptop is happy, which means I am…read morehappy. A while back, I contacted Chipheads for a comparison quote on the replacement of a laptop keyboard and frame after a water spill fried a touchpad. The first place I had visited for a quote was a lovely one-man shop that quoted me $300 minimum for the repair - and that was with full awareness that I'd already purchased my own replacement parts and therefore all cost on his part was purely labor. He also communicated clearly that accessing the keyboard area required moving multiple parts he was not entirely familiar with and laughed that he would have to give me the $2000+ laptop he'd tried to sell me if the repair didn't go well. I left the establishment unconvinced of his capability to fix my also $2000+ design powerhouse that had not left my side since I got her. Enter Chipheads. I contacted via the general email address on the website, outlining the general situation and requesting a quote. Chipheads teammate Scott responded, and the quote he gave was comparable. I then emailed to confirm that I'd ordered the right parts before making the decision to put my laptop basically in the hospital right before I was going to be gone for a full two weeks, so I wouldn't be able to get her back even if the parts were wrong and repairs could not be done. Scott never responded to that email, and I had to leave for my out-of-town event. When I'm home, I rely on my laptop heavily, so dropping off when I'm not occupied with an event is not ideal. When another long event came up on my schedule, I contacted Chipheads again, this time creating a new email thread directing back to the general email address - the previous thread had directed to Scott's email address after we connected. I admit that I was hoping that I would connect with Jarret this time, and I did. He responded not only quickly but also giving me the option of a two-week repair period for less than $200. I'd be occupied with my event for exactly that amount of time anyway, so this was perfect. When I arrived the day before my event started, Jarret was with another guest. Both the impression that the first shop had given me about the delicate nature of my repair and my own experience in tinkering with laptops and electronics in general added to why I specifically waited to speak directly with Jarret given the impression of reliability he gave me in our correspondence. I dropped my laptop off with Jarret the day before my event started. Less than 48 hours later, he called to let me know that my laptop was ready for pickup. That was back in August. I specifically waited to ensure that the laptop was in perfect working order before leaving a review. It's now October. Safe to say, my laptop is in good health. Dropping one star for Scott dropping the ball on communication. Regardless, I'd wholeheartedly recommend Chipheads for your repair and upgrade needs.

I called to hopefully get a quote or know if they are able to solve my computer issue regarding…read moredata recovery. The guy Jared who answered the phone was very rude and unprofessional. He was constantly interrupting me after asking a question and also responding with attitude whenever he spoke. After seeing some of these reviews, I'm glad I called and didn't waste my time going here.

I had my Apple laptop battery replaced and it was same-day repair, they called me after an hour to…read morecome get my laptop!! Insanely fast service! The price was super fair too, I don't know why I waited so long to get my laptop fixed. I'll be bringing any electronics here from now on! They also recycle old electronics which is so handy.

Experimax is awesome! They're very knowledgeable about computers and phones. They are always very…read morehelpful and always are willing to spend the tie to help educate someone on their computer/phone and will help you figure out what the problem you maybe having. Their pricing is very reasonable and it is very easy to do a trade in and give very fair prices for you devices. I would highly recommend Experimax to anyone.

These super patient and hugely competent guys helped me get rid of a malware virus in less than an…read morehour. They were very easy to work with, and trustworthy. I am so appreciative of all their help. 5 stars isnt enough!

I have been working with Easy IT Guys for about 2 years, and evry employee has treated me like a…read moreKing. They are VERY friendly and they have always solved any of the computer problems I have had. They are ROCK STARS!!

They fixed my laptop at an amazing price and in an expedient fashion. Pleased with the results…read more Will definitely do business with him again. If you are in need of your computer being fixed, I highly recommend calling him first.

I gotta say, I trusted Austin upon first meeting him and building a computer together, but when I…read morereturned for an upgrade he sold me a graphics card for double the store price as well as a hefty installation fee; to top it off he tossed my previous part which was less than 6 months old in the trash! I can't work with or trust someone who belittles their consumers like that. Sorry Austin, but work on your business practices or lose business. Sincerely, Someone who won't be coming back.

Steve was great, fixed my computer quickly and charged a very fair price! Would recommend to anyone.read more

Honest and trustworthy…read more You know that feeling when you don't have a lot of knowledge and you're very happy the specialist knew they could take you through the ringer but didn't; due to being ethical and how happy you are at the end? That is the feeling I was left with after speaking with this establishment. Had an issue with my laptop's performance and was about to begin upgrading everything by deductive reasoning. Spoke with this business and they were VERY HONEST with me. We did some troubleshooting and they explained to me why it may be time to just consider replacing my laptop. They don't sell computers, they repair them. They definitely knew more than I could acquire through YouTube University so they could have easily taken my money, but they were honest and gave me options that would satisfy my goal but be cost effective as well. Great place, great company, highly recommend this place.