After a transition of ownership, 818 Dental offers conisitant and reliable dental care. The…read moreproviders are welcoming and efficent! The location is great too, with plenty of parking in the back.

What a welcoming practice. Everyone in the staff is great, accommodating and so professional. I…read morehave had regular cleanings with them for about a year or so now. I had an emergency because a crown I had done at another practice a few years ago broke. That crown never felt right anyway. The temporary one I had done last week feels even better than the old crown ever did. They were sure the impressions taken for the permanent crown were exactly right. And another plus is their hours. I always try for the 7:30am appt so I don't have to take off a lot of time from work.

COULD NOT SAY ENOUGH GOOD THINGS ABOUT DR. VICE. She is a delightful person, she is extremely…read moreskilled, and she is HONEST. She will NOT try to talk you into having work done that is not necessary or doesn't have to be done now. I am 68, my husband is 79. We moved to Durham from S. Francisco 2 years ago and a friend enthusiastically recommended Sunrise Dental to us. These reviews are based on maybe 6 visits I've had and maybe 10 or 12 for my husband, who has had more complex work done. I am an honest person and had always assumed that my dentists were honest. Then, 15 years ago, I dated a man who taught dentistry at UCSF -- a highly respected man who actually ran an elite program with spots for just 8 post-docs. I was SHOCKED to hear how "flexible" his billing was -- charging people more if he thought they wouldn't notice or blink an eye at the high charges and it was common for his hot-shot dentist friends often did that, too. They would all sit around and compare how much money they'd made that month and what kind of expensive cars they were driving. It was a real (and very sad) revelation. EXAMPLES OF WHY I"VE GIVEN 5 STARS 1. SHE'S HONEST -- SHE WILL NOT PUSH YOU TO HAVE WORK DONE THAT YOU DON'T REALLY NEED -- OR BUY THINGS. SHE WILL SUGGEST THE MORE AFFORDABLE OPTION. I was told years ago that wear on my teeth shows that I clench my teeth. As I've never experienced any pain, I didn't get a night guard...but I noticed that my teeth are looking very flat. Dr. Vice had mentioned it --and when I came back, asked her about getting a plastic night guard. She said, of course, she could order one for me....but truthfully, you can order a kit on Amazon that costs about $12 and they seem to work very well for a lot of people so -- why don't I try that first and see if it works? Would save me a couple hundred bucks. I had also mentioned an old filling in a back took that seemed "low" -- and I was afraid maybe some of the tooth that was high around it could crack or something. She said yes, it was old. No hadn't fallen out...but a little low. Could build it up... didn't push. Two years later, I said "I'd like to have that built up" -- and she did. 2. SHE REALLY CARES & WILL BE AVAILABLE IF YOU NEED HER. I take good care of my teeth but one Friday, I suddenly had a tooth ache and though it could possibly be an infection or the first signs of needing a root canal -- I've had 2, so know how they start. I was able to get in that afternoon. Dr. Vice said "nope -- that tooth already has a root canal, so can't be the nerve -- I'm guessing it's a sinus issue." Well, I've never had sinus problems -- no allergies, no headaches, et. I trust her -- but it did seem odd. She said take antihistamine and to CALL HER OVER THE WEEKEND if it got worse. She said she could call in a prescription for an antibiotic, so it if got worse, I could get that filled. I said yeah, better be safe... As I said, sinus sounded weird but -- took an antihistamine and -- must've been what it was cuz it went away. SO appreciated her saying to please call on a WEEKEND if needed and she's see me. SHE IS A PERFECTIONIST ABOUT HER WORK. That's a good thing in a dentist! for example, my husband was having a crown done to close an annoying gap between 2 teeth that was always trapping food. The crown arrived -- but she said she didn't like the tolerance -- still too wide, she thought it would still tend to trap food. Instead of not saying anything and just putting it in his mouth -- whoosh! Back it went to redo it. Know this is long -- but I read reviews carefully and if someone says something good or bad, I want to know WHY. Might add that I've been lucky to have excellent dental care all my life. Grew up a mile from Stanford U., lived in S. Francisco all my adult life -- which has TWO dental schools -- top-rated UCSF and Univ. of the Pacific. So there is -- literally-- a dentist office with exceptional dentists every 2 blocks if not on every block The competition is so fierce that dentistry is actually one of the only things in SF that DOES NOT cost more than it does in other cities!

My family relocated recently to the Durham area and I needed a dentist who could repair bonds on…read morethe front of my teeth that had worn off and are causing excruciating pain. My in-network dentist does not do bonding so I sought a provider who could, and would also submit to my insurance on my behalf, and then bill us after services, which is what our dentist in California did. Sunrise claimed to do this. So I went in for an estimate in November 2024. It is now over 3 months later. I have contacted Sunrise by email and phone at least 10 times asking for updates. My teeth are in pain. Not only have they not provided an estimate, but they claim it is now my responsibility to call my insurance company. Again, I clarified before going to them that they provided submitted on patients' behalves. (I did call Metlife and they say they never received anything from Sunrise over the last 3 months other than a reimbursement bill.) What is more, Sunrise is now trying to charge me $80 for services rendered during my visit to have an estimate, after billing my insurance, even though they have not provided the agreed service, which was just supposed to be an estimate to fix painful teeth. They continue to send me this bill by text and USPS. What is going on? I get no answers, no returned calls. I spoke 2 days in a row with a new front desk person who continually interrupted me. I reminded her that I have been in chronic pain due to my teeth for 3 months. She did not listen. She accused me of being rude and also implied that she added this to my chart. I really don't even know what to say. I have never encountered a medical operation with such poor procedural follow- through, and a completely callous and unprofessional approach to patient pain and care. I just told this story to my local primary care physician and she was baffled. Update: A lady who appears to be involved in company management called me to try to help. She waived my $80 fee and promised to address the rudeness and insurance issues as soon as possible. Great customer care and goodwill re-established! But then all this new happiness disappeared because later the same day another woman (who appears to be the office manager) contacted me by email. She wrote that the insurance company had actually pre-authorized my treatment over 3 months ago. When I asked her why the office had not followed up with the insurance when they (they say) never received the pre-authorization for treatment--especially since I called a number of times asking for it--she said in writing that as she sees it, it was my fault for not following up with the insurance and also the insurance company's fault for not making sure their office had received the pre-authorization. I don't even know what to say here. Every doctor I have ever been to in my life tells me how much I owe after insurance coverage. No doctor has ever told me it's my responsibility to know all of their treatment codes and find out myself how much insurance will pay them. Moreover, I came into this place for an estimate after insurance. This is the service they offered. A day previously, she had said that I could go ahead and get the dental work without insurance. This is a bit insane because the reason I came in the 1st place was for an estimate after insurance coverage, which we already pay for because dental work is expensive. My family needs to budget for treatment costs. Honestly, the office staff of this company gives the impression that this company doesn't want to deal with patient insurance AT ALL, and so makes the process of filing extremely difficult for patients so maybe they forgo insurance. This extraordinarily upsetting and stressful experience has eclipsed the very pleasant experience I had with the actual dentist. I am hoping that the other nice lady calls me back.

I went to Smile Design and was treated with respect. Even though I felt like the ugliest person in…read morethe world because my 3 year old Caps broke off and I had not teeth on my upper area. They told me what could be done, and explained the billing and process of getting my smile back. I had the surgery in house and was give prosthesis teeth to help my implants heal. I am amazed at my smile. There was pain and it took awhile, but when I went for my followups they were able to explain everything and how to heal in the best way. I look forward to getting my permanents but so far the process has been AMAZING. Can't wait to eat whatever I want in the next few months. Thank you Dr. Imeni and staff!

I have had nothing but fantastic service from the office. I am 5 months out from full arch…read moreimplants and still very happy with my new smile and the ability to eat normally again. Dr. Imeni is wonderful and is really invested in patient experience and satisfaction. The office staff and dental assistants are all great and take the journey with you.

Dr Godsey has placed five implants in my upper and lower jaws. I am not the usual patient because…read moreI was a patient account representative for a hospital based dental clinic and my wife was a NC Board case for the periodontist who trained Dr Godsey at the University of North Carolina Adams School of Dentistry. However, I can say Dr. Godsey and his staff are caring and competent and you will receive finest care available. Be prepared to pay for services when provided. Insurance will be filed, but as someone who billed for a dental practice I can definitely understand Dr. Godsey's office policy

Referred by our orthodontist for my child's tooth extraction. Basically, the purpose of the initial…read more20-minute visit was to write up an estimate for the procedure. They charged (an eye-popping) $162 just for the estimate. Given their quote for the procedure was 55% more than our second opinion, we passed.

They treated me with the quality and care yoibwoukd ask of a dentist. They even went above and…read morebeyond and fixed my permanent retainer was barely on - for free!!

Spectrum was awesome. This is a great dental practice where customer care and professional is the…read moremodel. Recently having relocated from New York my visit was a true upgrade. A friend of the family referred me and their whole family visits Dr. Le. Dana was so kind and meticulous with cleaning. I realize in NY I was receiving subpar cleaning. The front desk staff is extremely professional and kind. They were able to squeeze me in earlier for my scheduled appointment. Dr. Le was very thorough, comical and professional. His recommendations were spot on. Really happy with Dr. Le.

Amazingly friendly and professional staff from the receptionists to the dental assistants . Autumn,…read moremy dental hygienist and my new dentist ,Dr. Jones were both thorough , kind and efficient . Everyone in the office was smiling and personable at 7 am . The office is sparkling clean and I appreciate their full transparency related to costs. I recommend them to all of my friends

Visited Inspire Dental - Apex in August 2025. My family member does not speak English, so we had to…read moreaccompany them for communication. The initial exam was extremely brief, with no clear explanation, no X-rays shown, and no introductions -- we didn't know who was the dentist or assistant. During the deep cleaning, a hygienist/assistant administered anesthesia and did the entire procedure without the dentist present or supervising. The dentist only appeared afterward, did not introduce herself, and gave no post-procedure guidance. I had to ask basic questions about care and eating afterward. Later, we were told additional fillings were required, which were never mentioned during the visit. Billing seemed excessive. When we raised concerns, the dentist adamantly insisted everything was done correctly, dismissed our questions, and offered no apology or acknowledgment. The receptionist was also unprofessional and dismissive when asked about billing. The clinic later refused to continue care rather than address the issues. Overall, this experience demonstrated arrogance, lack of transparency, and disregard for patient communication and rights.

Where to begin? I had a crown done here and after two years it broke while I was flossing. It…read morecame off and was also chipped. It never felt right in the first place. Always felt big, as if I had something stuck in my tooth. by then I had switched dentists so I went to my current dentist. Long story short, both the temporary crown and permanent crown they did for me feel so much better. After the initial and expected pain and discomfort of the procedure went away I feel so much better. This new crown feels like a natural part of my mouth.

I kept getting texts for months saying it was time for an appointment and trying to schedule with…read moreme (so they knew how to contact me). Then I get a letter saying they turned a small balance (under $100) in to collections. I didn't even know I had a balance! I would have immediately paid it! Not once did they text me about it or send me a notice as they have my address/phone number. I called the collections company, paid it and switched dentists.

This is a wonderful practice! The Stanley's are truly hard working and well decorated dentist! I…read morestarted there with a gum contouring procedure done by dr Robert Stanley! Then I brought my son here. They've taken excellent care of him, from cleanings to having a root canal! My son absolutely loves Mrs Brenda!

Left me missing teeth w only solution another 11,000$ procedure after paying 50,000$…read more Was treated very poorly by his support staff and I have never been called or offered other solutions..