Good job fitting me in for some very minor work. Still charging relatively high rate for what was…read moreneeded but that's the business, comparatively same to others.

This guys are the best around. If you want a business that takes pride in the job, the way they…read moreconduct business... they're it. Alignment was done properly, tech took my truck out twice to make sure it was perfect. These guys are professional, treat the customers with utmost respect from seeing the interactions in the waiting area. Parking might be alittle interesting but well worth it. I'll be bringing my vehicles here from now on.

Over priced auto parts, quality of auto parts are poor. Sometimes they tell you that they have the…read morepart in good condition and you receive it and it is in terrible condition.

great business honest employees i ordered an Engine and i got what i was told, great serviceread more

I was having a few errors showing on the dash of my car and needed a quick diagnostic on possible…read moreissues. The associates here were really not only helpful and friendly, they also tried each avenue to determine the issue I was having before making a recommendation about possible solutions. On top of all that, they humbly refused a gesture for their kind service. Thank you so much!!

I'm a 65-yr-old woman who was driving back to the Boston area yesterday, 7-6-19, from visiting…read morefriends in CT. I was on the highway when a sudden torrential storm hit. I turned on the wipers, and the driver's side blade shredded immediately, meaning I could barely see and it was certainly not safe to drive. I got off at the first exit and pulled into a parking lot to find an auto parts store. Google maps turned up this one. I called to make sure they were open, and it was answered by a female voice asking if I could hold. I said sure, and waited. And waited. And waited. After four or five minutes, I started out anyway, since it was obvious I'd been forgotten. I was able to get to the store safely and was encouraged to see posters plastering the entrance claiming free installation of wiper blades. I went in, found what I needed, and paid for it, then said, "Can you help me put it on?" The guy behind the counter gave a self-satisfied smirk and said, "Nope." But the signs? "I'm here alone - can't leave the register." At that moment, a bored-looking girl came out from the back (showing that his "here alone" excuse was a lie), and I said, "Hi. I'm the one you put on hold ten minutes ago and forgot." That got a shrug and a "sorry." I went out and tried to change the blade. The rain was so heavy I was drenched instantly and the directions soaked and shredded like wet Kleenex in seconds. I got the old blade off, but couldn't figure out how to get the new one on, so I went back in. There wasn't another soul in the store besides the guy at the counter (who was playing on his phone), so I asked again if he couldn't help me. Another smirk and a "nope." Going back out nearly in despair, I noticed an Auto Zone across the street that I hadn't been able to see before. With only one functioning wiper blade in a blinding downpour, I went across to it and parked. When I went in, I asked the guy behind the counter about wiper blades, and if he would be able to help me install it. At first he said he'd have to ask his manager, but as I explained what had happened at Advanced Automotive, he got more and more indignant. He kept saying, "That's not right! That's just not right," and then he said he'd help me no matter what. (His manager was standing there and she just nodded.) He was willing to put on the blade I'd gotten at Advance, but I insisted on buying a new one, and then, bless him, he came out in that downpour and got it installed for me. I wish I'd gotten his name, because he is my hero. If that is the caliber of employees at Advanced Automotive, I will never set foot in there again. This was clearly an emergency - it was completely unsafe for me to drive - and he was more interested in playing games on his phone than helping. The guardian angels at Auto Zone, with their humanity and compassion, will get my business in the future. I am telling everyone I know to avoid the entire chain in the future.

They were able to get me in for an oil change on the same day. I'm sure I just was at the right…read moreplace at the right time. But it speaks volumes as to how quickly they're try to get you in. The service was way quicker than "Valvoline Drive Up". The customer service was top notch. Everyone was cheerful and made me feel they were happy I was there. They communicated clearly, concisely, and were detail oriented. The waiting room and single person restroom were both so clean, quiet, warm, and showed pride and respect in what they're doing for their customers. I was impressed and I think you will be as well

*DO NOT COME HERE UNLESS YOU WANT TO SPEND $10K IN REPAIRS*…read moreMy wife and I were going to the store when our 18' Toyota Tacoma stopped working, so we called AAA to tow our vehicle to the nearest shop which was unfortunately, South Green Automotive. They told us our alternator was dead, so they replaced it. Charged us a good amount of money which we thought was a little bit on the expensive side but they gave us a warranty so we had that to fall back on. At least that's what we thought... Not even six months later, and our alternator failed again which led us to think that maybe they had a defective alternator so we called back to see if we can get into the warranty that they promised us, and basically had to beg them to honor their warranty, which seemed very sketchy and just unprofessional for me. They charged us the parts plus the labor cost when a lot of shops waive the labor because of the warranty and only have the customer pay the parts. Unfortunately, this was not one of the shops. Not even three months later, and the car failed again so I decided to take matters into my own hands and change the alternator and the battery so that way they wouldn't be any failure of the charging system with both parts being brand new. That only lasted for about 2 to 3 weeks, so after being fed up with this issue, I decided to take it to the Toyota dealership which told me that the alternator connector was severed, the pins were damaged and misaligned which caused the alternator to fail. Two years, Four alternators, three batteries and $10,000 later I am now hoping that my car will be fixed tomorrow so I can finally drive it. It is a shame that AAA allows for these kind of shops to continue providing service without any sort of checks or balances, because something as simple as a connector could've been inspected and repaired. Then again, Toyota mentioned that they have only seen BAD MECHANICS sever connectors and wires. There's a reason this place less than 50 reviews.

I was involved in a hit and run late June and I went to two different shops for quotes. I opted for…read more Steben's Auto Body in West Hartford, and I'm very pleased that I did. They were courteous, respectful, very quick and thorough. They repaired my Subaru, worked with the insurance company ( the value of the quote) and made it look as if nothing had happened to it. They even detailed inside of my car and replaced the cover on the driver side seat that I told them that would pay out of pocket for because it was not part of the accident but they fixed it anyways with no charge. Steven Litwin is the shop Foreman and handled everything professionally and was very pleasant to work with. I hope my car is never damaged again but if it is it will only go to Steben's.

Excellent As Usual.The Only Place TO Have Your Vehicle Taken Care Of, Everyone Is So…read moreKnowledgeable, Caring And Kind, From ladies in office. ,Steve, Dave And All Others Who Work On Cars. Thank You For All You Do

Outstanding! Very happy with the price they offered me for my 2003 Toyota highlander. The…read moregentleman that picked up my car was helpful and very polite. I highly recommend them!

The good at times is, depending who's the employee that's attending you especially if you get the,"…read moreknow what he/she is talking about, have the patience and the ability to interact with people without having to forget that even though you're not wrong, customers are always right Not just trying to make a quick sales but taking the time to hear the customer ect..... That's my point of the good and bad of your company/ business.

Ken is the man!…read more While at another well-known tire store, I was informed after a tire rotation, that my rear breaks were at 3mm and needed work. I was quoted $399. Something didn't feel right, so I contacted Ken at Safe Auto Service and made an appointment. I brought the car to Safe Auto. They did a test drive and pulled the wheels apart for inspection. Ken informed me my brake pads were good and did NOT need service. He could have just as easily confirmed I needed work and charged me. An HONEST man! I now have a new repair shop going forward.

Brought my 2015 GMC Sierra 1500 in to have the AC checked (blowing warm). Thoroughly checked all…read moresystems and checked for any leaks/repairs required. Determined a recharge was all that was necessary. Price was extremely reasonable. These are good, honest mechanics not looking to take advantage of their customers. I'll be returning for future service. Highly recommend to all!

If their job is to be unpleasant- they do a great job! Was asked to leave the store for 20 minutes…read morewhile they ran to their remote storage location to grab a wheel bearing. Came back empty handed 10 min later but continue to keep the store locked. Nice free 20 min break. Just so happens they had the wheel bearing in the back the entire time. Hope the owner is aware of these teenage games. Appreciate wasting customers valuable time.

Super nice! Super helpful. Will give you tons of information over the phone. He just spent 20…read moreminutes on the phone helping me understand whether it might be my alternator or my battery. Top recommendation.