i visited this business to have my tires installed and balanced. Before I went my husband called…read moreand they told him it was $20 per tire. when I went and they completed the job they charged me $90. They also refused to give me a receipt. Do not support this business as they base their price on if you're a man/ woman. I will definitely be filing an official complain.

My very good friend Josh visited this business to have his axle replaced on his Nissan Altima.The…read morebill of 250.00 was acceptable and was paid.The only issue we have is the axle nut was not tightened nor a kotter pin installed.hence, the nut backed off and the axle slipped off the spline leaving him on the side of the road helpless on a 7 degree evening.Mistakes are easily made but face it, horrible things may have happened if the wheel had fallen off while operating his vehicle.use caution if you decide to have your vehicle repaired at this location. Ralph St.Peter Windsor,Ct

Stopped in on this Saturday to get a cabin filter for the happy Honda Accord…read more Easy parking on the side of the building, I walked in and was greeted warmly by two of the staff and duty this day The gentleman at the counter took the information on my happy Honda and gladly went and retrieved the cabin filter from the shelves Priced reasonably, and the part worked as presented

I went to buy a replacement light bulb for my car. The bulb I need wasn't out front, but had a tag…read morestarting it was in stock and in the back room. I waited in line then one employee I saw said they had the bulb in stock, but were short staffed and it would take to long to get. So they had what I needed, but weren't willing to sell to me. I went to this store because I feel bad buying things online. But this store isn't helpful, not sure if the prices are competitive, and in this case weren't even willing to sell to me. Why is this store still in business?

Very knowledgeable and always professional. No matter what part we need they are helpful. They have…read morecustomer service! The way it used to be and still should be. Thank you!

Hello.. to all who may shop this Napa location. If you purchase anything that has a core charge…read moreand must be returned, please be sure to bring back your box. If you don't, you get yelled at that they told you 3 times to return the box, and when you do and tell them that they did not tell you to return the box, the person at the counter again yells at you says not to disrespect him and that he is not afraid of you. I might suggest this person needs some anger management training so he can learn how to treat the customer properly. I have spent a lot of money there and will not be going back. Sad, the owner is really nice and very helpful.

I've taken several cars to them since I discovered them in 2018; I no longer live in the area but I…read morestill drive a long way now to have them work on my car, because they're trustworthy. Full stop. What I mean by that is they will try and save you money, while doing the job right. (Practically every other place overcharges, suggests, or goes ahead and performs, unnecessary, even entirely unrelated work.)

I've been meaning to leave this review for awhile. Pop's was excellent at every measure!!…read moreParticularly the staff. What a great experience. I was a first time customer and will definitely be back! Thank you!

After a few other places gave me a wrong diagnosis on Bmw I went there and they repaired right and…read moreway less, If you have a vehicle that needs repairs bring it to Ceglarz, they'll get it right and your not paying 200 dollars a hr like at all these shops, go there and you'll save money and you won't feel like you've been robbed. We are the Customers just cause some guy is nice doesn't mean there Honest.

Honestly i would have to lie to say anything bad about Pete and his associates. They are top…read moreworkers in the mechanic industry and they have helped me really see that there is genuine workers that don't set ur car up for failure. Or even overcharge you for what they have going on,What you're paying for is the quality of the person and the place. I was sold a lemon car and he helped me realize theres super unkind people in the mechanic/dealer industry and he himself is changing the game singlehandedly. Genuinely don't know a better mechanic shop in connecticut!

Im going to be very honest in my review and my interactions with the salesman Colin, the finance…read moremanager, and the general manager Peter Sarro. The promises of a car "tomorrow" ultimately turned into a week long ordeal. My car was secured on Thursday and was supposed to be ready for pickup Tuesday. Which turned to Wednesday the latest and finally ended up being the following Monday. I was told the delay was due to the fact that my vehicle needed new tires, but the vehicle was ultimately delivered with used tires. We wanted to trade in our car at the time of sale and put something towards the new car, but were told we could not unless we wanted to wait 2 more days. We had exactly 60 seconds to look at a car we didnt get to test drive because we were rushed because "there are a lot of people picking up today". I was told there were no differences in the cars we looked at and test drove and the car we ultimately ended up buying. This proved to be false. I was never told there was a minimum amount to finance, so when i went in with 2 checks, one was refused due to some undisclosed financing minimum. In face, I was specifically told " I don't care how you pay, its all the same to me" by the manager in the previous visit. My bottom line price was $30,000 OUT THE DOOR. taxes and fees included. When I asked Colin what my total was before I started signing, he told me "Right at 30." He lied right to my face as the price was $31,012. When we went into the finance managers office and started looking at paperwork we questioned why it wasn't a Hyundai Certified Pre owned as that's what we were told all along and the only reason we even went back to the dealer. The finance manager got up, walked out without a word when i threatened this was going to go a whole different way without a certification and we were going to walk away. He then came back with a few payment options all of which included additional warranty coverage like that's the only way the car would be certified. I was never given payment options that did not include an additional warranty. An ultimately $35,000 car didn't come with basics like floor mats or even a manual. Its been 10 days since I've contacted colin about this and have received no response. We were told 2 completely different figures about how much money was put into the car, by the same person and were told if they put anymore into the car it would be over the $30,000 out the door price. Which it ultimately was anyway. We were told when we bought a car, it would be completely gone over with us. This was also not done. So no tutorial, no test drive and no manual. How do you figure out the buttons on a self driving vehicle while you're driving without it being dangerous? A certified pre-owned Hyundai comes with 3 months of sirius radio and bluelink. Mine did not. As part of the 173 point inspection the car must include an owners manual, a quick start guide and owners handbook. mine did not include these. Under that same inspection, there is to be no visable damage to the front bumper or grille and mine is damaged on both and checked off as "no damage" "meets stds" The clock is supposed to be set to the right time. While this may seem like a simple stupid task,even this was not done leaving me questioning whether anything was done. My battery failed the inspection and says no good. It is supposed to include a Carfax specifically, but I had to pay $50 for my own when I got home and realized all the problems with the vehicle and service and sales departments. It was in this Carfax report we discovered it was not a one owner car, it was a 3 year, 36,000 mile lease, which was never disclosed. I was charged for vin etching on a vehicle that was already $700 over my budget. When i called Peter Sarro the general manager and explained my many concerns, he said " are you done? can i talk now? you've been talking for 20 minutes." i expressed that i thought he wanted to hear all of my concerns and that i could see he was not the right person to talk to to try to rectify the situation. I gave him a chance to rectify the situation and that was a kindness, and he pretty much laughed in my face and offered a manual. I thanked him for his time and told him to have a great day and then went over his head. You will get nowhere with these people I have escalated this case to Hyundai Motor America Customer Care and they are NOT happy. I do have to mention Colin was wonderful and went above and beyond until the moment he received our check. That's when the communication changed, the effort stopped and everything was different. The no pressure, upfront pricing and transparency they claim to have as standards are a joke and they do none of those things. We were pressured, lied to about the price and not told so many things.

Jesse Nye was the best salesman that i've ever dealt with at a car dealership. He made the lease…read moreprocess extremely easy. i provided some preliminary documentation before turning in my '23 Elantra and by the time I arrived to pick up my '26, I was in and out the door in about 1.5 hours. They were also able to exceed the deal I had received from a competitor. I will be doing all my leasing at Wile...

With 5 older daily drivers, I have had 6 repairs done. Never had to return for a 2nd visit. Repairs…read morehave been practical and bill modest. Straight forward, friendly and reasonable. Don't go anywhere else .

They were so fast and reasonably price. I had to replace part of my exhaust and they were very goodread more

Came In to get some oil for my car. The worker was able to help me locate it. Small store easy in…read moreand out.

Very unprofessional told come at a certain I arrive just for the owner to have me sit an wait over…read morean hour for him to talk others an not show me a car