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Tyrone, GA

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O'Reilly Auto Parts

5.0 (2 reviews)
Open • 7:30 am - 9:00 pm

Services - O'Reilly Auto Parts

Auto battery and fluid recycling

Vehicle battery testing

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2 years ago

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7 years ago

Honestly 5 stars just for how cute the guy who helped me was. I would take his car advice anytime, anywhere.

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Batteries Plus

Batteries Plus

(21 reviews)

$$

They are very helpful at this store and seem to always have what you need, whether it's a random…read morebattery or a unique lightbulb. Definitely recommend them!

If you are looking for a company that stands behind its warranties and treats customers with basic…read morerespect, do not go to this Batteries Plus location. I bought a $276 Duracell AGM car battery that came with a 48-month free replacement warranty. Exactly 11 months later, the battery completely died. When I brought it in, the store's own testing equipment showed it would not charge past 6.5 volts. In the automotive industry, a battery capping out at 6.5V means it has a shorted internal cell--a catastrophic manufacturing defect. Instead of honoring the 48-month warranty, this store used a deceptive technical loophole. They have an internal rule that if a battery drops below 10 volts, they automatically blame the customer's vehicle and void the warranty. I have full computer diagnostic logs proving my car's electrical system is perfect with zero parasitic drain, but they refused to even look at them. They just wanted to use their loophole to avoid replacing a defective product. To make an already frustrating situation worse, the customer service was shockingly unprofessional. The clerk, James (initials JWB), actually used my official printed invoice to type out fabricated, defensive, and insulting comments about me to justify denying the claim. When I pushed back, the staff tried to hide behind the excuse that they are a 'veteran-owned business'--while actively using a bad-faith loophole to deny a valid warranty claim for a disabled veteran. Using a hidden policy to get out of a warranty is bad business, but an employee using a customer's official receipt to write personal attacks is completely unhinged. I am currently disputing this $276 charge through American Express and filing a formal complaint with the Georgia Attorney General's Consumer Protection Division for deceptive warranty practices. Save yourself the headache and buy your batteries at a standard auto parts store that uses proper diagnostic equipment and honors their word.

O'Reilly Auto Parts - autopartssupplies - Updated October 2026

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