Maria was amazing to work with throughout the purchase of my Honda Civic Type R. She took the time…read moreto understand my budget and worked with me to adjust the loan term so the payment fit comfortably within what I was looking for. She was professional, responsive, and made the entire process easy and stress-free. I truly appreciate her dedication and would highly recommend her to anyone looking to buy a car. Also a big thanks to Angela too. She did a great job with financing me with a credit Union as well! Very approachable and welcoming dealership. Highly recommend!

Do not purchase service plan when you purchase your car…read more I paid $2500 for a 5 year service plan... I've had my car for three years and it turns out that I was only allotted six oil changes during that time. The service counter quoted me $174 for my oil change. Quick Math tells me I was ripped off I paid over $2500 for service that would've cost me $1000... I asked to see my contract and it clearly says five years and nowhere does it say in plain English that you are only allotted six. Looking at the contract, it looks like I had 12 oil changes for five years Obviously these guys are snakes and will tell you anything to sell. I'm mad at myself for falling for this scam, but I'm more mad at them for pushing people to buy stuff that is clearly a rip off. Obviously always read the fine print

Joe took care of me great price did my airbags same day . I highly recommend this shop .read more

Took my car in for airbag system issues they're $300 diagnostic fee which they do not stand behind…read moreJoe. The owner seem cool but I'd never do business there again after getting my car back there is an air leak and they don't want to fix it or look at it without charging me another $300 when they told me there was no air leak in the first place I paid with cash now he doesn't want to look at my car unless I pay him more money, not too thrilled. I would not recommend the shop.there work is terrible..

This review is on customer service…read more Gonzalo Munoz earned 5 stars on all my visits!! He is the friendliest, most helpful person working here. He looks up and smiles at customers as they walk in. He's there ready to work!! All the other guys Look mad!! Lol!! Every time I walk in they put their head down, look at the computer or whatever and ignore me. They make me feel uncomfortable each time I walked in there. Yes I'm a women Yes I know some things about parts and repairs. That doesn't give them the right to give me, the customer who helps put food on their table by using the business, a cold shoulder. Maybe they're unhappy working there and need to find a job out of public contact!! Aren't the employees suppose to be representing Alpha and pushing products out the door by being friendly and welcoming to all clients?? I think it's time for a company meeting on customer etiquette. Thanks again Gonzalo for your welcoming presence and your helpful attitude!

I went to ask if they had a front bumper for my 1970 f100 and the young man Junior at the desk gave…read moreme a price on a new bumper and an option for an original one. He said they could get it from San Jose within 3 days and it was half the price of a new one. I ended up buying the original used bumper and was happy that I was able to find it. Junior said they located it in San Jose but he didn't give me the information for the place. Anyway I was happy with their service and the fact that he took the time to search for an original. I'll definitely return in the future.

They had my part. What more could you want?…read more Great service. Reasonably priced. Thanks for your help.

I continue to have extremely frustrating. Customer service experiences with this particular, NAPA…read morelocation. I get the issues occur parts, get mixed up, etc. etc. but it's how you handle those things that matter I placed an order online. I was notified that it was delivered. I showed up to pick it up when the parts show up. They're the wrong parts. I get it. Mistakes happen. I promptly informed the parts rep that those are not the parts that I ordered Her response is a stern "well that's what you ordered" Twitch I then began looking at my order. She looks it up in the system, and then realizes that truly they are the wrong part. No apology no accountability no owning the mistake. It's just always the customer's fault at Napa. Even when it's not.

Joe is a plunger... previous review... Like masks actually…read moredo anything. Read the statistics, he a follower not a leader. Like we believe the government lol

None of the staff members were wearing masks in the back rooms today. Like COVID doesn't exist…read more They did put the mask on when one employee walked out from behind the glass, but I also watched a guy carry stuff out and interacting with customers without a mask. Not wearing a mask is basically saying you could care less about your customers and the people around you. As the US passes 200,000 deaths today, I expect more from all of you.

I had the pleasure of working with Rob on my 2019 Toyota Tacoma. I had to get it all set up with…read moreairbags air, compressor, winch, and front bumper to go on an off-road trip. Rob and his crew did an amazing job on installing a Lauren winch 12,000 pound with a steel bumper custom airbags and an ARB air compressor under the hood to inflate tires for off-road use. Everything was amazingly done very well and has been tested in the off-road of California and now Nevada. I thank them very much and would recommend these west for any installs for anything if you want to upgrade your Toyota Tacoma. give Rob a call.

The owner Ron was very personable and informative. They have a lovely waiting are where I could get…read moremy work done with wifi. I also appreciated the clean and spacious bathroom. The high was done speedily. Good job!

I have a modified Jeep Wrangler that needed an alignment among other repairs. They were quick to…read morerespond and schedule an appointment. They were very friendly, welcoming, and professional. Since there are concerns for the COVID-19 situation, they took extra precautions for their employees and the customers without severely inconveniencing anyone. Lastly, after talking with the owners and managers, they are fair priced and extremely knowledgeable. I would not hesitate to bring any of my vehicles here, especially anything that falls in the 4x4 world.

Great service! Our Chrysler Pacifica van had some rare computer issues and needed special parts and…read morethey ordered and fixed it! Diagnosed the problem thoroughly and helped us out! They didn't give up!

Save your money and avoid this shop. The owner, seems more focused on making money than doing…read morequality work. As long as the suspension gets installed, that's all they care about. They only offer a 30-day labor warranty, which honestly says a lot. Seems like they already know customers end up coming back with issues. I took my truck in and the "techs" installed the tie rods incorrectly -- literally backwards. This could've turned into a serious or even fatal problem if I hadn't caught it myself. I called the shop explaining my truck was driving incorrectly and something felt off. Instead of taking responsibility or trying to help immediately, the owner told me to bring it back in 5 days because they were "fully booked" and had no time to look at it. Very disappointing experience overall. Poor workmanship, poor customer service, and safety clearly isn't a priority here.

Recently took my 2024 Ford F-250 Tremor to get a 3" lift and slapped on 37 inch tires and 18 inch…read morerims and could not be happier. Rides really smooth and the work was done clearly with quality. The staff/Owner also follow up with you after the vehicle is done and show how much they want you to be happy with their service. 10/10 Recommend and will be back there with future upgrades ~Jordan Morales