Great place to find ALL the parts. Fair prices and shipping. GREAT CUSTOMER SERVICE! This is where…read moreyou want to buy from.

I'm extremely disappointed with my experience. I received the wrong item, so I reached out to Aldo…read moreas instructed. He told me to email him, which I did immediately. After getting no response for over an hour, I called, only to be told, "I get a lot of emails, I'll contact you once I get to yours." Well, it's now been over a week, and they still haven't rectified the problem or even followed up. The customer service is nonexistent, and after reading other reviews, it's clear I'm not the only one dealing with this. Save yourself the frustration--this company does NOT stand behind its customers.

I've been a loyal customer of AutoZone for nearly 8 years. Unfortunately, on February 8, 2026, I…read morehad my worst experience ever at the AutoZone located at 151 N Main St, Keller, TX 76248. I went in to exchange a spark plug socket I had purchased just two days earlier. The employee shown in the attached photo was rude from the moment I walked in. He refused to help me find the correct socket and treated me as if I were asking for a favor rather than a basic customer service request. When I asked him to stop being rude, he told me he didn't care. This level of customer service is unacceptable and very disappointing.

Joseph and Pratik did an amazing job when my daughter needed a new battery for her Jeep. They were…read morehelpful and really went the extra mile less than an hour before they closed. Stellar customer service!

Great Service, Thomas was a big help, very knowledgeable. only complaint I have is the loud hard…read morerock music, awful turn it down

Short on customer service. The silver haired employee was rude and seemed annoyed to be asked a…read morequestion of whether I chose the correct product to buy. They won't see a future dime from me.

My son is a student at UNT in Denton and his scooter was flat and needed the rear tire replaced. I…read moresearched high and low and was blessed to locate XMS. From my initial phone call to stopping by with my tire they were nothing but professional. I dropped the tire off and they were able to put the tire on the rim as requested in record time and made me feel welcomed and appreciated. They have earned a customer for life and I will definitely spread the word. Great work guys! - Jeremiah W.

Great service, great prices. Came in for a tyre replacement with no appointment and they were very…read moreaccommodating

Once again I had great service! Sales men even offered to carry the battery I purchased to my car!…read moreI feel so comfortable knowing they are here!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

My battery died and they were great at quickly getting me a replacement and took great care of me -…read moreeven installed the battery for me free of charge!

Jess has been super helpful and awesome helping me with my car troubles!! Thank you Tim and Jess!!read more

Ya know, the people are nice enough, the selection is typical Sprouts, but I feel like a giant…read moreA--hole every time I go into this place bc usually I'm running an errand for my wife. Bags are always in her car. I'm done going here bc I'm done paying for bags. If you want to charge us, just mark everything up $.01 and nobody cares. But to ask me every time if I want to buy a bag is irritating. I'm not coming back simply bc this makes me feel like it does. I'll go to Central Market where they take care of you. It feels like a sucker tax and I'm done paying it.

I'm extremely disappointed with how I was treated at your gas station on 1/24/25 around 7:15am this…read moremorning by your store manager. I was laughed at and accused of not filling the water properly when, in fact, the water line shares with the Gatorade, which had a green tint. But the real issue wasn't about the water--it was how he behaved at me in front of my child and other customers. That kind of behavior is childish and completely unprofessional. It's clear he doesn't understand basic customer service, and I'm shocked he would treat anyone like that, let alone a paying customer. Is this the type of people you hire to represent your company?

I read the reviews and backtracked to come in. The individual who assisted even made sure I knew…read morehow to check the oil, showed me where to put it. Embarrassing I know but I've not had car issues in a long time but my Santa Fe Hyunday burns oil. Kwik Kar in Keller used to top off my oil between oil changes but now they have new ownership now and they want me to do a full oil change.

Awesome customer service! I've gone to the other guys are across the street before, but I'll keep…read morecoming here from now on. I like the products better as well. I needed a new battery and they had better options.

Do you want to know Autozone's secret? Their secret is hiring AMAZING people. I am a HUGE fan of…read morethis neighborhood Autozone (close to Mcdonalds and Kroger). I had to make an unexpected trip to Autozone because I needed a special tool. Why did I need a special tool you ask....because I was in a neighborhood off basswood taking my kids to a group swim lesson and someone literally stole the front grill off my car...(they too had a special tool.lol) Anyway I figured I would equip myself with the special tool so I could replace the part. I popped into Autozone, and immediately my day got better! There was a guy in a gray shirt and his name started with an R...it was Ray, Or Ryan. He is the BEST employee I have ever met at Autozone. Not only was he super helpful, but he took the time to help me use the tool, and I was able to fix my car right in the Autozone parking lot! Now how is that for service!! From now on, when I need tools or ANYTHING else that Autozone might sell, this is my go to place. I wish they sold food because this would be my new hangout.lol Ryan/Ray (sorry can't remember his name exactly, but I did get a picture of him from the back while he was helping another customer) is the best. This guy is so awesome! The store was clean, parking was good. I just can't say enough positive things about this store. Thank you Mr Gray shirt for all of your help!!

So my wife had a dead battery on 1/22. She went to this store. She's been there before with a bad…read morebattery with the same car with no issues. This time the young man said she didn't buy her Duralast battery there and he sold her a new one. He didn't replace it cause he said he couldn't take the battery off her 2015 Ford Fusion. He said he had to take the car apart to get to the battery. So she came home and I changed the battery with the new one in 7 minutes. Will be back this week to try to get a core refund from the old battery you didn't take off last time, and see if there's still a warranty on her last Duralast battery.