Great service I wouldn't take my car anywhere else friendly inviting they explain everything they…read moreare doing to my vehicle short wait time I made my appointment on line went right in finished quickly love this place

Jeff! The assistant store manager...is sexist and tries to be funny when called out for his…read morecomments,pricing lies,disrespect to his employees,etc! We had a tire blow out ,on July 4...after business hours,no biggie. Rented a U-Haul to drive home-4hrs awaybut we made it! Called Sunday to order a tire and arrange for a tow service. I spoke with the most relieving,calm,kind,selfless women(The Store manager) (unfortunately I can not place her name at the moment) She got everything to a T done for me...Tire ordered Transferred me to the tow service Service appointment scheduled to coordinate with tow service Felt like all we had to do was wait until today(July 6 2026) to make the 4hr drive back down to retrieve our car...Which we did... To then get faced with Jeff(assistant manager) First,he lied to my face that my tire had not been delivered(which I had called at 10am to confirm) As well as he had spoke with my husband 30min prior to our arrival,to say he had the car,tire was ready to be placed on,and our price was what had been discussed on Sunday(with the store manager)...Great! Nope! After I called him out for lying about my tire in fact being there,he walked off,left me standing there...thankfully the wonderful young service tech walked in to ask me if I needed help(I do now-Jeff left the building) after brief conversation,he took care of my car(showed and explained what had happened to our tire-in detail,gave me advice on my other 3)(extremely helpful gentleman)...Jeff finally comes back when the bill is ready,and smirks to say" I only said your tire wasn't here to protect it,Oops even from you"! ...Which was $163 higher than discussed with the actual store manager,and Jeff prior to our arrival...my husband and myself corrected him,his reply "well that what it is"...my husband tells him,Sir you are the one that called and confirmed the price and you also offer price matching! Jeff,goes on to say,"my mistake I had to move the "ticket" to your wife's name cause she ordered the tire...I said to Jeff"why would the price jump because it's in my name",what's the difference?" Pink tax? Or are you upset and trying to get back for lying in my face?-which I asked him!!! He goes in and adjust the price to $1 less than quoted(I'm sorry to mavis tire,Jeff is costing you money, he refused to call in to price match,just did what he called"the back way to discount "! I'm grateful and thankful for the two amazing employee this store has and the tow service driver...But Jeff...he should be watched closely,not allowed to address women the way he does,nor talk to the employees like he does. Sincerely, Christine Thomas

Best tire service in Hampton County and surrounding areas. Friendly and affordable. Prices are very…read morefair and stand behind their work!

My husband worked with the ladies at the front desk, Megan and another lady's name that I just…read morecan't remember, to surprise me with a new Ranch Hand brush guard for my truck. I was told by my husband to walk in, hand Megan the keys and go sit in the waiting area, no questions asked. Well, I did what he said and in what felt like less than an hour, I was told my truck was ready. Still clueless as to what was happening, I was escorted outside to my truck, by the pros who installed it, to see a shiny new brush guard on the front of my truck WITH A BIG, RED BOW on it! Look, folks who work like this, who work like they care about their customers, they all deserve more than 5 stars, but since thats all Google will allow, 5 stars it is! The business itself is right off the main road, access to parking is convenient, and the quality of work is exceptional. The waiting areas are comfy - one inside, one outside, and there are snack and drink machines for your convenience. As I waited, I saw many happy customers come and go. If I ever need another Ranch Hand or the next time I need tires, I'll scoot on up to Estill to see these folks. I deeply appreciate how hard they worked to give me a really nice Christmas surprise!

Today I went to Dr.Tire and was quoted 3Different Items needed to be Fixed and of Course it was…read morewrong. I was Highly Disappointed as a Women, companies need to make sure they are not Gaslighting Women. It's Sad. I had got my Nephew Josh Mosley to fix my car and I went to Dr.Tire for a Wheel Alignment.... I know this is how companies survive but I came to patronize the company not get Ripped Off. I'm Highly Disappointed and Word of Mouth play's a part of service. I know this is a Well Known Company here but never again my Business ‼

I was driving to DC from Miami when all of a sudden my low coolant light went off. I was literally…read morein the middle of nowhere. I slowed down and started looking for an Auto Zone near I-95 and this one popped up. I went inside and told them I needed coolant 50/50 for a Land Rover. Before I could say another word, they said let's look it up. They looked in their computer system and then asked for the make and model and said " you don't want to buy the wrong coolant and mess up a very expensive car". I truly appreciated their concern. After confirming this was the right coolant I applied it and went on my way knowing that this store's team had my back and didn't want to make a quick buck.

This was my first time here in several years. I had a bad experience with them a while back and…read morechose not to return. (It was over them forgetting to order me a part I needed) Fast forward to today; I needed drum brakes for my wife's car and after calling all of the other auto parts stores in town, I was left with my last choice. They were the only store that had what I needed in stock. I bit the bullet (mostly because my wife wasn't going to let me make her wait another day for her car) and went to Auto Zone. The store is clean and organized, a employee named David helped me. He had a pleasant demeanor, and seemed happy to help me. The part fit perfectly and the price was competitive with the other stores I had called. I suppose I can start giving them my business again.

The representatives are very y knowledgeable about the parts to your vehicle. The representatives…read moreare helpful and very patient with the customers.

I'm in here pretty often (at least once a month) because between me and my good friend YouTube, I…read morecan fix "most" anything. This is a great auto parts store. Clean store and polite helpful employees is what you'll find. Today an employee named "Kat" helped me, and though they didn't have the exact part I was looking for, she did hook me up with a universal one that did the trick. The reason that I didn't give 5 stars is because of one (and only one) employee that I've not been satisfied with. On two separate occasions he's given me the wrong part and I've had to go back. I haven't seen him in a while, He might not be there any longer. I don't know is name (so that's real helpful to you) but I avoid home when I come in. He is the exception not the rule, I'd recommend stopping in and checking them out.

Drivers beware! Advantage Auto will try to take advantage of you! Unfortunately, I need to leave a…read morebad review. If I could leave 0 stars I would but in spite of their lack of communication and slow repair of my vehicle, I will say it is working now. This place had been recommended to me, but I do not recommend it to anyone. I took my car in on a Wednesday for a diagnostic and was told that they would call me back with an estimate. On Friday, two days later, I called them because I still hadn't heard from them. I was then told that the mechanic was looking at it at that moment. However, it was Friday afternoon and I was told the shop is closed on Mondays so I wouldn't know anything until the following Tuesday. For this reason, I was forced to rent a vehicle, which Advantage Auto does not provide. So I rented a vehicle planning to return it on Tuesday, as the shop would be open and I was told he would get right to work on my vehicle then. But I needed to extend that rental until the following Friday evening (10 days after I'd taken my car in for a diagnostic). Communication is key to everything and Advantage Auto only communicated with me after I made several calls trying to discover what was going on with my car. I admit I wasn't pleasant but I do expect communication if you have my property. After this call, they did make a few calls to get my agreement to go ahead with the repair. Even then there wasn't much communication. I received a call on Friday afternoon/evening stating my car was repaired. (10 days after taking it in originally). Upon arriving to pick up my vehicle on Saturday morning, to my surprise they were open on Saturday - contrary to the previous week. When I was about to pay for the work done, I asked if they could take some off due to the loss of my vehicle for 10 days & having to rent one - especially since I hadn't been told how long it would take. I was refused any kind of accommodation for this. As if that wasn't enough, I was also informed at the time of payment that a credit card payment would add a charge to the price. This was not disclosed to me when I took my car in originally even when I had asked if they accepted a particular card. When I commented on this, he smugly pointed to a sign above him on the wall, simply printed out and stuck to the wall, saying that there would be an extra charge if cards are used to pay. Other places have recently adopted this practice but will accept a check as cash payment. However, Advantage Auto only takes cash or credit card, and will not accept a check. I don't know about anyone else, but I don't normally carry $2000 cash in my wallet. And when I got into my car to drive it away, I noticed the gas light was on. When I checked the mileage on the vehicle between when I took it in and when I picked it up, there were over 200 miles put on my car!! That's a LOT of test drives! Best part is that the paperwork they gave me states that NO MILES were put on!! Once again, I would like to say that communication is absolutely key when doing business in any business. As a professional, that is actually what I do and I am frustrated that there was no communication other than a few times after I got angry and complained about the lack of communication. So, as I stated at the beginning of this review, let me say to all you drivers, Beware. Advantage Auto will smugly and gladly take advantage of you.

My wife and I was in the process of moving from Florida to Tennessee when our pick-up truck broke…read moredown on us. We tried a couple mechanic shops in the area to find they didn't have time to look at it or didn't have a mechanic working that day who could look at it. At Mavis they suggested Advantage, and I'm so glad they did. Were the repairs took a while. John stayed in contact with us the entire time. His prices are good and his work impeccable. Our truck drives like a new vehicle. I wish I knew a great mechanic like them where I live.

This isn't my first time here but it was definitely the quickest! My head is still spinning on how…read morequickly I was in and out. Earlier today I noticed that my front driver side tire is looking really bad and didn't want to chance going another day on it. I really don't have the money for a new tire so I stopped in for a used one. They had my size in stock and as I already mentioned I was in and out in no time at all. It was exactly 20 minutes from the time I pulled in to the shop to when I pulled out. I'd definitely recommend for fast and friendly service.

These guys are great. I had my tires balanced and the job they did was great. I would recommend…read morethem to everyone.

Great prices excellent service highly recommend has all the right equipment to call from small cars…read moreto big suvs and trucks