This used to be my go to parts store for 15 years. I have a few old cars so I buy more parts than…read morethe average person. Recently I took in a battery to get tested and I asked if it was ok if I couldn't make it back that night, was told that would be fine. I come in to pick it up and no one can find it, I have to come back the next morning and still no one can find it. The store manager tells me that it was accidentally sent out and he'll talk to the staff about it. Great but that doesn't help me at all. I was told that it tested bad but of course I have no way of knowing that. I mentioned that now I don't even have a core to turn in for a new one and his reply was "don't you have another old one you can use?" Really? You lose mine and can't even spot me the core charge. He then said the best he can do is 20% off. That is doing nothing since I have a 20% off code in my email that I don't need his help for. Luckily there are more parts stores in the area now than there used to be so I won't be going back.

Such a nice place to get auto parts, really nice staff, fast service. Would recommend coming to…read morethis store. Will be coming back!

Came in with my girlfriend to get her new windshield wiper blades (neither of us know anything…read moreabout cars) and luckily James the store manager was there to help us. He was able to tell us what size wipers we needed, and tell us that adding on bug washer fluid would give us 10% off so it paid for itself, and offered to put on the blades for us. When he came out to put them on he looked under the hood first, showed us where to pour in the bug fluid, quickly told us everything he was checking on/looking out for under the hood, and saw corrosion on the battery so he went back in to get a spray to fix it, and then replaced the blades for us. Will definitely come back to this location for any future car needs! Very nice manager, and extremely helpful for two people that didn't even know what blades they needed! Definitely went the extra mile!!

Always helpful. Go out of their way to give you a hand. Even let me borrow their battery tester and…read moreuse it away from the shop.

A young man working the front desk named Dalton was outstanding. I didn't have the right item at…read morefirst but that's what the computer stated so he got two others air filters for me to try and I found one that fits right. He is very apologetic and he didn't need to be cuz it was my fault but a very nice young man he going to go far in life.

Junior J. helped me not only figure out what was wrong with my car but installed a new battery and…read morehelped me get it in shape. Super helpful, guy deserves a raise. :) - Miranda Mahon

Hands down, this is the best auto shop I have ever been to. They are honest, friendly &…read moreprofessional, and affordable. I drive 30+ miles from Durham to get my car fixed at Quality Auto Service, and I will continue to be their loyal customer. And these are the reasons why YOU should also consider them giving your business :) About 3 months ago, my AC stopped working on my 10-year-old Honda Civic when I was on a road trip. I made an emergency stop at a random auto shop to figure out what exactly was wrong. Once I figured out what the problem was and came back to Durham, I started calling multiple mechanics in the area to fix my AC. I received quotes on replacing condenser & dryer and evaporator expansion valve anywhere from $900 - $2000. After considering my finances and online reviews, I decided to go with Quality Auto Service. Not because they were on the cheaper side of the quote. It was because they were the only auto shop who told me and warned me that condenser and dryer come together and make sure no one tries to overcharge me on the two items. They were incredibly honest and did such a wonderful job on my car. To this day, my AC runs fantastic! Couple weeks ago, I had an airbag alarm came up on my car which eventually went out. Based on my mom's recommendation, I took my car to a dealership service center where they charged me $100 to diagnose and quoted me $2100 to fix my seatbelt / airbag sensors saying all 4 sensors in my car need to be replaced in order to fix the airbag alarm issue. It's not surprising I left the shop without fixing anything there... I returned to Quality Auto Service to see if they can give me a second opinion. They checked out my car with free of charge and told me that although there was a history of airbag alarm coming on, there is no issues with my airbag system, the weight sensors in my car work just fine, and I do not need to "fix" anything on my airbag system. I am so glad I found these guys - They are so honest and tell me exactly what I need to fix instead of trying to sell me unnecessary services. I will continue to come back for any car issues. I strongly recommend you give them a call to make an appointment for waiting or dropping off because they get booked up all the time!

I was specifically told that they would check my AC and do a diagnostic for free. Then they get…read moredone and tell me I need a new a/c compressor for $2k+ which I decline. Then they give me a bill for a "a/c check" fee which I was specifically told was free. Very dishonest practices

MAJOR MAINTENANCE INTERVAL WORK…read more Yes, it was one of those "change the timing belt, plugs.." yada yada and I needed work done on my back brakes. Everyone was friendly, a well priced quote was given to me, and the work was completed in 1 day. Started going here on a recommendation from a friend and now I am doing the recommendations to others. Car drives like a champ once again!

DO NOT USE THIS FACILITY!!!!!…read more I brought in my vehicle for a NC inspection, it was close and seemingly convenient. I was told I needed to put more mileage on the car, according to the technician, it was 'not ready', which wasn't a great explanation but, I understood that I would have to return once the was more mileage on the car, again no valid explanation for that either, but it wasn't too much of an issue At that point, I was informed that I needed to replace a light bulb. I instructed them to move forward and confirmed that was all that was needed to pass inspection. 20 mins later, the person at the desk told me the technician was having a very hard time getting the bulb out. Then, after about 15 more minutes, the technician came to the waiting area with what appeared to be a broken housing and explained that he broke it when he tried to get it out. He then informed me that I had to provide a new headlight assembly in order for the bulb to be replaced. I requested to speak with the owner, to discuss replacement of the part his technician broke. He called me 2 hours later, and without explanation said he was not going to cover it. The owner claimed it was melted in and the only way to get it out was to break it. And also this was regular wear and tear. So now, no headlight, no inspection, no faith in this facility. Unless you want your parts to be broken, and then be responsible for replacing them, DO NOT USE THIS FACILITY!!

Friendly staff. Dropped Pearl off the day before for servicing. Tire rotation, oil change, filter…read morechange, balance. She was ready by 1230 the next day. Received an email with diagnostics and updates. $250. Seems to be pulling a bit to the left so I may have to go back which is a bit annoying. Otherwise, very happy with the service.

If this is the one on 42, I would give negative stars. You can book an appointment online that they…read morewill NEVER be able to honor; they will call and schedule for a time convenient for them. Reached out to corporate to address; dont waste your time, they dont follow up. Use one of the other numerous oil change places in the area and save yourself the aggravation. They shouldnt be around long

Took mine in for a tune up and tweaking. Professional, courteous, knowledgeable and reasonable…read more Great results! See Scott or Martin. Highly recommended!

In by Monday out by Thursday on LS3 cam swap. Fantastic work and good people.read more

I came in on a Monday morning without an appointment and they were able to do a full assessment and…read morecomplete repairs in the same day. They quickly and clearly communicated findings and recommendations. Outstanding customer service and work at a fair price. I highly recommend them!

As usual Brian's Ato Repair provided exceptional repairs at a very reasonable price. My buddy…read moreneeded repairs done quickly. Brian's fit them into the schedule and repair the transmission without breaking my friend's bank account. The best part is, Brian's stands behind his work. The integrity and exceptional customer service is why I constantly refer folks to Brian's Auto Repair. Sure, there are many shops around but Brian's is amazing. Besides, Brian's is routinely supporting the local Cleveland Community.

Tino and his team are the best! I had an issue with my skid plate on my way home to Greensboro from…read moreWilmington and they fixed it free of charge! Very nice people!

This is walmart in Greenville, North Carolina...Not San Francisco!!!…read more I brought a set of tires from walmart November or December 2020. I have driven less that 8000 miles. I have already had one replacement that had started accumulating bumps. I had a tire to literally lose threads from it and wear completely out, and a third one ready to blow out also. Very cheap, cheap, rotten and worthless tires. They had the audacity to charge price difference in the first tire replacement. if they cheat you in one area, they will cheat you in another! This is walmart in Greenville, North Carolina...Not San Francisco!!!!