The Elizabethtown store does not honor online purchase and pick up prices because they are an…read more"Affiliated Store" they will cancel or decline your order if placed online. Same Battery is available at other local stores for $60 less.

I am giving 4 stars instead of the 2 I feel like right now because (1) they have been great in the…read morepast and my issue was resolved, and (2) I think some of the fault lies in the parent company offering a discount online that not all stores honor. Today I placed an online order and used the advertised 15% off code. Woohoo! I completed my order and immediately got a call from the store informing me they were not participating in the discount, but they would offer the online 10% discount. I was told to cancel and re-place my order using the 10% off. OK. That stinks but the fine print did say "participating stores." I informed them that I did not have the ability to cancel my order so someone else called back to tell me she could cancel my order on their end and I could reorder, but she didn't know the 10% off code and I couldn't find it. I asked if it could be applied if I just came to the store. She said they could only do 5% if I was military! My niceness wore off and I said, "I find it hard to believe that after the inconvenience of not offering the advertised discount that you can't manually give me 10% off." She she'd she would try and figure it out. My son went in to get the batteries and received the 10% off and they were very kind to him. But seriously, there should be a way to opt out of the 15% online offer and also I should not have had to lose my temper to get the 10%. I will be back to this location. As I said, we have had positive service before. I just hope this review is seen and a better process is put in place. I am also now waiting for my refund from the cancelled order.

A hidden jem for anything battery related in Louisville. Nice clean place with a very nice and…read morefriendly staff. Jeff came out and answered all my questions I had for the battery charger I was looking for. We even talked about "battery myths" on what was true or not. Easy access in and out, this is the place to go!!

I will never buy a battery there ever again!!!! I asked to buy a new battery and they sell me a…read moreused one

Saw your billboards. Didn't know you existed. Great selection. The staff is very knowledgeable of…read morethe products and what to recommend.

get your batteries online.salesman thought he was slick trying make me feel like i was getting good…read moredeal.best deal i ever got bc from now on im shopping online for my batteries.save 40$ dont have to listen to bs and get same or better product and not contribute to theiverywhat a shame

wouldnt recommend for getting phones fixed. I got a screen fixed and the screen didn't seem to be…read moreon the phone right. The guy said it was normal so I believed him as it still worked. Well I have purposely kept the most bulky otter box I could find on the phone. After the first time it fell out of my lap the phone is back to how it was even with the case. I called and damages are not under warranty.

DO NOT TAKE PHONES IN TO GET REPAIRED! Took iPhone in to get cracked phone screen over Christmas…read morebreak-- very disappointed. After screen was replaced iPhone battery would go from fully charged to dead within an hour, and phone would also overheat. Took phone back in to get "battery replaced" which they clearly damaged during phone screen repair. Pretty sure phone wasn't even looked at when we left it the second time. Went back a 3rd time because now we need to buy a new phone completely-- asked for a refund since they clearly damaged the integrity of the phone battery. Man at the counter gave half of our $200 back and said that was all he could do. DO NOT GO HERE FOR PHONE REPAIR UNLESS YOU WANT SCAMMED OUT OF $100 or more dollars!!

Incredible selection and customer service! Custom made cables and large selection of Honda…read moreproducts. Mike S.

The business recently started carrying Honda Power Equipment. Stopped in on a Saturday a few weeks…read moreago and bought a new trimmer. The owner stayed over to get one ready for me and review features and operation prior to me leaving. Super friendly and very customer oriented. They also will be doing service on Honda equipment, so I will be using them for my mower and snow blower also.

I had a bad experience with this company and I can not recommend them at all…read more The battery they sold me went bad in less than 6 months so I contacted them per the warranty. They made me jump through hoops getting it tested. I sent them the results showing that their junk battery was absolutely dead and they still refused to assist. My credit card company handled it well, but I shouldn't have had to do that. Very frustrating experience and definitely not a company you want to do business with.

DO NOT BUY FROM THIS COMPANY THEY SCAMMED US ON EBAY FOR $732. Posted Free Shipping and then said…read moreafter placing the order Pick Up in Indiana 12 hours away from us. Tried to cancel within 3 minutes of placing the order and they processed it anyway and replied they have a no cancel policy and would ship to us for $400-$650. SCAM! Reported to BBB and saw there are others that they have scammed also. They knew we couldn't pick it up or pay that much shipping and post it so people think is free shipping Is only reason we purchased to begin with!! These batteries was for our 12 year old daughters christmas present that found out needed batteries. We saved to get enough to purchase and then got scammed from this company!!!! $732. They will be prosecuted!

Paul did a great job replacing the batteries in 3 of my watches. I got a bulk price cut too! So…read morefriendly and efficient!!

I've been coming to the shop since it opened about 15 years ago and every experience has been…read moregreat. The staff has always had great attention to detail and customer satisfaction. There's very low employee turnover here and I'm assuming that's because the guys are all happy with their job and when people are happy with their jobs, it reflects in their work, and this is certainly the case here my hats off to Bobby and his crew

I waited three weeks hoping for my motorcycle battery to come in. The last week to 10 days I was…read moretold the "Boss was bringing it... so should be here tomorrow." Tomorrow never came. I asked if there was anyone in charge there and was told the "Boss" was out of Owensboro KY and had been there yesterday, but didn't bring any batteries. I finally asked if they had any intentions of selling me a battery? Needless to say, I am not happy with the level of customer service nor the continuous lies (even if inadvertently) that were told to me over and over again. I wouldn't waste your time waiting on anything that needed to be ordered. I wasted 3 weeks in an attempt to save about $7.00. I ordered online and expected delivery is in 4 days. Let's hope.

They always have the batteries I need in stock and are great to work with. The staff is very…read moreknowledgeable, helpful, and quick to respond. It is my go to store for golf cart batteries and accessories.

Decent stock and what they don't have, they can order with a quick turnaround…read more The trouble is that the service tends to be a bit spotty. It's a crap shoot whether the dude you approach to ask about a part or a tool is going to smile and politely direct you to the item or grumble at you whilst dragging his enormous attitude with him down the aisle.

Went in to get an auto part and the older guy gave me nothing but attitude when looking up the part…read moreI wanted. I said I was going somewhere else for this part and he said "that's fine" Autozone is not the only game in town. They need to have better customer service. I can also go online to get any part I want. Being polite would go a long way in this business! Went to Advance auto parts with the same question and had excellent customer service.