Good people, knowledgeable, fair pricing Good people, knowledgeable, fair pricing Good people, knowledgeable, fair pricing Good people, knowledgeable, fair pricing read more

I've been coming here for years for all auto services, big to small. I have always received quality service at a very fair price. But what has really impressed me is their honesty. Unlike other mechanics, I've had them talk me out of unneeded work and refer me to specialists rather than throwing parts and labor at a problem they couldn't fix. Because of this I have recommended them to anyone I know who needs an honest mechanic to work on their car, and I wouldn't take my cars anywhere else. read more

Very reasonable; and good work on rotors/brakes. They're busy so best to leave it with them for a few days until they can service the vehicle. But worth it for sure. read more

I've had both of my vehicles in this shop on several occasions over the past few years. The prices quoted were reasonable and the work was completed on time. More than once they have provided feedback allowing me to make an informed decision on what to repair before they did the work. I do recommend them to my friends and family. read more

This was my first visit to this shop. I had what I thought was a bad coil pack, they told me I had a cracked intake and a bad coil pack, which I now question. They told me I needed new brakes and rotors all the way around, so I agreed. Upon getting my vehicle back I and driving a short distance I noticed I had grease running all over my front wheels. I took the center caps off my wheels to start cleaning up the mess and noticed that they bent both front wheel bearing caps up allowing the grease to come out. I took the vehicle back over to them. They gave me no issues about fixing the caps but had to make another appointment to take the vehicle back a few days later. I took it in on the appointment day to get the caps replaced. They did it right in the parking lot. Did not add any grease to brand new caps, just beat them on with a hammer. I normally do all of my own mechanic work. I will take this apart and do it right myself. I will also fix the wiring harness they took off when they did the intake and route as it should be as well not to mention all the brake fluid they got all over under the hood. I am not sure if they cleaned up after the work the did at all, but it certainly wasn't something I would be proud of. So, after $2,000 later, I was reminded why I do my own work loud and clear after this visit. I'm sure there are some good mechanics that work there, but I got the B team working on my vehicle. Not very pleased. read more

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As a female, we sometimes get the "she doesn't know so I'll either cheat her or tell her in baby terms" treatment when getting car work done. I am pleased to say that this has NEVER HAPPENED at Faulkenburg Automotive. They have gone above/beyond to take care of my aging vehicle, to explain and show me when things needed repairs, and to also let me know what didn't need repairs immediately but would eventually to allow me to save up to get the part. I don't feel like they have done anything that didn't need done. The front office staff are very pleasant, courteous and professional. I highly recommend! read more

The last two times I've taken my vehicle to Faulkenburg Automotive they've screwed me over. First they replaced my sway bar links with the wrong size parts. They broke after a week and when I took it back they admitted to putting on the wrong parts but refused to replace it. They lost my lug nut key. (I know this because I've never rotated or taken off one of my tires.) After visiting 3 other auto-shops no one could find the right key to get the lugs off so I had to buy all brand new lug nuts and break off the pre existing ones. They do no care about there customers and this is coming from someone who has brought my truck to them for years. Me my family nor friends will ever support this pathetic excuse of a business again. read more

Had my first encounter with Faulkenburg after my car wouldn't start. I had just moved to the area and didn't have a mechanic yet so I gave them a call on a recommendation. I was very cautious talking with them about what needed to be repaired, and double checked the prices they quoted me and the repairs they suggested. (I have had mechanics try to charge me extra thinking I won't notice.) In the end, they were so helpful. Had my car fixed up very quickly, despite so little notice that I was bringing it in. Since then, I have gone to them for oil changes, a new battery, and new tires, among other repairs. They listen to my concerns and help me to make the best decision for my car that is still affordable. (I have never paid less to have 3 new tires ordered and installed.) Moral of the story: Nice guys, good service, good pricing, and trustworthy. I totally recommend! read more

This location was for many years Mike's Tire, however in August Mike sold the business and went off to a well deserved retirement. This location is now Faulkenburg Automotive. I had promised that once I had dealings with the new owner then I would update my review to reflect the change in ownership. Well, after 5 inches of snow my vehicle would hardly start and I found that my battery was leaking. I called the shop on VERY short notice and asked if they could work me in sometime that day. I was told that they were running behind and if I were to leave my ride there then they would work it in before the close of day. To my surprise 45 minutes later I rec'd a call that the job was done. The new owner was really easy to deal with and I was impressed that I was able to have my problem fixed on such short notice. This local business went out of the way and it seems the new owner is carrying on the tradition of excellent service that Mike's Tire began so many years ago. read more

I was in a tight spot far from home. They fit me in and fixed my problem for far less than I feared. They aren't wearing masks for Covid but I had a good liner in mine so I didn't care! read more

I took my car in to get a screw removed from a tire before it worked it's way in so far that it would leak. They said my directional tire was going the wrong way and turned it around. I didn't ask them to do that. Paid and went to leave and low tire light was on. Said the bead around the rim wasn't sealing.Finally said they sealed it...for now. And told me there was no screw-a rock in the tread. They also put down my regular mechanic. So, they basically called me a lier, and charged me for taking a rock out of the tread. Beware if you're a female taking a vehicle to them. read more

i was in a little fender bender today and my bumper was rubbing my tire. They took me right in and straightened it and didn't even charge me! I have had some negative experiences with garages recently and have been looking for a new place to take our vehicles. They won my business today!! read more