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    O'Reilly Auto Parts

    5.0 (1 review)
    Closed 9:00 am - 8:00 pm
    Updated 2 months ago

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    AutoZone Auto Parts

    AutoZone Auto Parts

    (4 reviews)

    Came in for a battery change because mine had died. Had to get a jump to even get my car started to…read moreget there. I'm a handicapped person who cannot install items on my car anymore. I came here specifically because they advertise the installation. I go inside to choose and pay for my battery which they had. I let the girl know that I needed the battery installed, which is fairly obvious since I walk poorly with a cane. She said she has to go check with her manager. The manager comes out and she looks at my car and says we don't install batteries on cars like yours. I said I needed an explanation. She said that because she had to move my air filter which is sitting right in front of my battery that she couldn't do it. I understand if it was a severe amount of labor, but four screws and you pull the air filter out not much to it? My further explained my situation and asked what I should do. She offered no advice and just said she couldn't do it and walked back inside the store. I went up the street to the Valvoline instant oil change, and they were more than happy to get my business and install a battery for me. I was there a total of 15 minutes and never even had to get out of my car. That's the difference between good customer service and people who don't care. AutoZone doesn't care !

    I resigned from AutoZone in protest of the way they treat trans customers and minorities. It's…read moresickening really. Several people have thanked me for treating them just like a regular customer, or in their words, "with dignity" If you are a minority employee, you're simply limited. Me, as a white male, I was given all the opportunity. Granted, I'm a retired PhD engineer, so I am good at inventory and with customers. But, the recruitment into the MAGA movement was continuous and intense. It came from every fellow white worker, including the store manager Elmer. So, I resigned in protest after I was offered a store. I cannot be an officer for a company whose values are so very different than mine. So the district manager, Lloyd Phillips and the regional manager, Chris Sides, tried to get me to come back to AutoZone. I told them in irrevocable condition is that politics stop being a part of the workplace. "if you have a problem with MAGA politics being in the workplace, then you have no place at AutoZone" -Lloyd Phillips, district Manager, Pittsburgh region, a position supported by Chris Sides, regional manager. If you are a minority, or if you are non-cis, prepare yourself for what you already know is common, and do yourself a favor and go closer to population centers. Better yet, if it is something that would not bring you retribution, complain publicly as I am.

    O'Reilly Auto Parts - autopartssupplies - Updated May 2026

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