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    O’Brien Pharmacy

    2.8 (10 reviews)
    Closed 10:00 am - 6:00 pm

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    Ask the Community - O’Brien Pharmacy

    CVS Pharmacy

    CVS Pharmacy

    2.3(20 reviews)
    0.7 mi
    $$

    Alec in pharmacy is the absolute best. Walked me through a convoluted medication process, helped me…read moreget the appropriate syringes and then made sure I knew what to expect when taking the meds. 10/10, no notes.

    I was at CVS in Mission, KS a few days ago. I heard and saw the pharmacist yelling at a middle-aged…read morewoman because she took his photo. Not sure what lead up to it, but the behavior that I observed from the CVS employees afterwards was shocking, unprofessional, and completely unacceptable. I heard him yelling at her repeatedly to "get out now" and "you need to leave" and that he was refusing to fill her prescription just because she took his photo. He yelled, YELLED at this woman multiple times about her photo of him being a "HIPAA violation." This was all total BS. It was not, in fact, a HIPAA violation. He was spewing nonsense and she knew it. I heard HER quoting HIPAA law. Correctly. She never raised her voice and never insulted him for his obvious lack of knowledge, professionalism, and empathy. He was inept and his behavior was just disgusting. And totally wrong. Someone who works in healthcare, especially at CVS (which has been extremely problematic regarding HIPAA law and lost several lawsuits over HIPAA violations) should absolutely know HIPAA laws. He obviously did not. This customer didn't violate HIPAA. She knew it and moreover the pharmacist knew it. He was attempting to bully her because he apparently didn't like that she took his picture. To top it off, the pharmacist then lied to the store manager in order to get the customer kicked out of the store. Just deranged. I heard this poor woman asking the store manager if she could continue to sit for a few more minutes because she was disabled. But, the manager didn't listen. Instead, the manager threatened to call 911, I'm assuming to scare her. These CVS employees are real garbage individuals. I ended up having to wait in line, but I looked for the woman when I left. I'm an attorney specializing in healthcare and HIPAA and I would love to represent her against: the pharmacist - Waqas, the store manager - Pamela, and CVS for human rights violations, discrimination, and slander. As for shopping at CVS, I will not be going back. I will literally go anywhere else and pay more the next time my son needs cough medicine. I regret not saying something to her in the moment. But, she was holding her own, as far as knowing HIPAA law. I just can't believe he wouldn't give her the medication and then lied to have her removed from the store. She did nothing wrong. How is anyone supposed to trust a pharmacist to fill a prescription correctly, if he doesn't even know the federal laws that govern his profession, his job? I have zero trust in this pharmacy after witnessing the blatant lying, buffoonery, and willful ignorance on display. I'd advise others to also steer clear.

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    O’Brien Pharmacy - pharmacy - Updated May 2026

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