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    10 months ago

    Great customer service great service I am very pleased with the service so far and the convenience of having them available at all times.

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    People searched for Banks & Credit Unions 457 times last month within 15 miles of this business.

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    Sandy Spring Bank

    Sandy Spring Bank

    (4 reviews)

    Oh how I miss Sandy Spring Bank! My family and friends have all banked with them for over 20 years…read more Once they were sold to Atlantic Union Bank they were ruined. Nothing has gone right with us since the changeover. My husband has tried three times to set up bill pay, and every time it says everything is all set, we end up getting a notice from the utility companies that our bill wasn't paid. Just received our tax forms and they make no sense at all. Not one thing has gone right since Sandy Spring Bank was sold to Atlantic Union. Plan on closing all of our accounts as soon as possible. So are a lot of our friends. What a shame. Guess the days of a local bank where you actually knew the people you were dealing with and had a rapport with them are over.

    This is a two or three-star review of the bank that replaced Sandy Spring Bank - Atlantic Union…read moreBank. Unfortunately, the merger that occurred has not led to anything positive. Services have disappeared, and while new staff are trying, they do not have the expertise of the people who used to be in the branches of SSB. Services which every bank should have - for instance, access to online tax statements, or available pictures of checks on statements (either on or offline) are not available. Records which should have been available after a merger are not available to customers - unless they go into a branch and get written records which are not complete. Sandy Spring was known for its very good customer service. That has not transferred to the new entity. Like I said - the new management is trying. But I'm not at all sure how much longer I'm willing to try to make a banking relationship work.

    Wells Fargo Bank

    Wells Fargo Bank

    (9 reviews)

    Just ok. I was having problems with my former bank (M&T), so I switched to Wells Fargo. So far…read morethey haven't screwed up my account, so already they are doing better than their competition. There are some problems/annoyances, however, as I suspect is the case with probably all banks. When I came in to open my account(s), I wasn't given the option of looking over the various types of products. I was only told which one was "right for me", based on the questions asked by the customer service rep. Ok, fine, sounded good...but then when I got home and looked over the info, it was NOT what was explained to me: charges for this, that, minimum balances/deposits that I was not informed of. Not that big of a deal since I was able to call the 800 number and talk to a rep on the phone who switched me to a better product for my needs. Still, it would have been nice to not have to take this extra step. The other annoying thing is transactions take FOREVER to show up online. For example, my credit card is already showing that I paid them from my Wells Fargo account (electronically), yet my Wells Fargo account doesn't show the transaction, nor is it reflected in the balance. I'm used to stuff like that being almost instantaneous...and in this day and age, there's no reason that it shouldn't be.

    I am sitting in here for an hour due to the teller incorrectly processing my line of credit…read morewithdrawal. Lyly didn't know what she was doing and processed 2 withdrawal transactions on my account, and now my account is showing zero. Yes, because she withdrew the money but didn't give me any money. I asked for branch manager...welp he left for the day. Whyyyyy ‍ This is ridiculous wells fargo!! Now I am on the phone talking with 800 number line to get this mess straightened out, in wells Fargo bank.

    Nymeo - banks - Updated May 2026

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