1. Nye Auto Sales

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    Callahan, FL

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    Nye Auto Sales

    5.0 (1 review)

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    9 years ago

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    Paul Clark Ford

    Paul Clark Ford

    3.3
    (41 reviews)

    Drove up from Kissimmee to buy our new Mustang GT convertible from the nicest group of people I've…read morecould hoped for. The courtesy of the entire team made car buying the way it use to be, no pressure at all. Thanks Emmett for being there, after hours, the night I called and spoke to you. And to the salesperson, David who took care of us during and after the sale of the car. Thanks Paul Clark Ford.

    I was taken advantage of and overcharged for service with our 2016 F150 in warrantee. As a result,…read moreI am recommending avoiding using this dealership for any repairs due to gross overpricing service and disrespect to their valued customer. In detail, I made an appointment, directly requested to replace the hood latch sensor and 4 tire sensors and provided them with a copy of the extended warrantee (a $100 deductible). Note that both items were checked by the local auto parts store prior and needed to be replaced and the diagnosis for both latches and sensors took less than 15 minutes at no charge. My decision to go to a Ford dealership was based on location, quick access to OEM parts, and a quality replacement and in a timely manner. When dropping of the truck for repair, the service advisor PL said "you're here for the latch and tire sensor replacement". Nothing was mentioned that a diagnostic was required. I received a phone call that day from the Ford Dealership that the cost is $180 for the hood latch diagnosis and $180 for the tire sensor diagnosis that I did not authorize. The estimated for the latch was $443 (OEM part approx. $100, Non-OEM $25, $150 to replace by local repair shop). The estimate for three tire sensors was $706 that was not covered by our warrantee (OEM sensors approx. $100 at this dealership. Sam's Club $159 all 4 tires and $400 for OEM at local repair shop. Therefore, I decided to only repair the hood latch because I was required to pay the 2 diagnosis costs. They refused to wave one of the $180 diagnostics fees. I called the extended warrantee company and they informed us that the cost that Paul Clark Ford was extremely high compared to the standard costs listed. Also, the $180 for each diagnosis for both items Are way overpriced. Therefore, I had to pay the difference and our out-of-pocket cost was $351 to only get a $25 hood latch replaced. Other issues that are concerning at Paul Clark Ford: He would not release the truck until the warrantee company paid them. He also said that the technician physically checked the vehicle and mentioned that the spark plugs and antifreeze needed to be replaced at extremely high prices. Obliviously they did not check, because they were both done within the last month. I requested for the $180 tire sensor diagnostics to be waved as a courtesy, but they did not. This is a poor business practice. I never asked them to diagnose, prior to any work. They did not call me and tell me that there was a $360 charge. The service manager was not pleasant and was very difficult to talk to and lied about our discussions. When we requested to speak to the manager, they said she was too busy. She did come out to look at the advertisement monitor that was not working. Is that more important then their customers? Was never given the defective hood latch that was replaced. This is standard practice in most repair shops. Finally, I am now retired. I was a quality control manager and director since the 80's in the Auto, Aerospace, Medical and Distribution companies and would never have treated a customer like this.

    Quality Auto Brokers

    Quality Auto Brokers

    1.5
    (2 reviews)

    RANT AND WARNING! If you are looking to purchase a used vehicle in Camden County, DO NOT go to…read moreQuality Auto on Kings Bay Rd!!! I went to purchase a vehicle for my 16 year old and the owner came out to talk to us while we looked. (This was not the first used vehicle I have purchased, I do know a used car sales man is trying make a deal. I get it) When the owner was talking he talked a big game that he helps so many people in the community with great deals for great vehicles. He got this car for this person, and a great deal for this person. And he has been in business for 30 years and everyone leaves happy. There was a vehicle that my daughter test drove and liked. So we went home so I could do research and look for all the info I could find on this Honda Civic Hybrid. I filled myself with knowledge and took notes. The next day I went back to test drive it myself and ask questions and look at things that other people complained about. I also wanted to talk to the mechanic about what may be coming up in the near future, it is a used vehicle I know that things will need to repaired along the way. I told him that I am single mom with a one income home and need to know what maybe coming up. He told me that everything was good to go. It shouldn't need anything because they inspected it all and everything was fine I purchased the vehicle and not even 2 HOURS LATER the dash board lit up like a Christmas tree!! Check engine light and battery light included!! We took it right back over and they said that it was because it was sitting too long. So we rode it around again for about an hour. It lit up again. We went back and they said too bad it is your problem!! What kind of slimy low life screws over people in their own community like that?! A single mom doing the best she can to provide for her kid so they can get to work and school and volunteer tutoring she does. That is not a business that looks for anything but to make a quick buck! They talk all kinds of crap about the Bennett dealerships and how awful they are and they treat people like crap, but as it turns out they are the ones that don't take care of their customers. LET THIS BE A WARNING!! DO NOT SHOP AT QUALITY AUTO!

    On a whim, I stopped at this lot to check out an SUV on the lot. Test drove it a very short,…read morestandard path and liked it. Was keeping options open and spent the next four days considering other lots and vehicles. Had an appt to have someone look at the car one afternoon, and the salesman and owner called three times before the appt, once as early as 7:45. I decieded to buy from this company, and left the lot on a Friday afternoon. After one trip home and back to town, the car begins to produce a burning smell. I left the car at Walmart overnight until I could take it a shop. Upon returning, there was a huge puddle where the radiator had nearly completely leaked out. I take it to the nearest shop (with a good online reputation) and they find a rusted clamp on a radiator hose that was causing the leak. They flushed the system as it was virtually empty and replace an pretty old fuel filter as well. Luckily, the total was less than $400 and I contacted Auto Brokers Saturday morning about the fiasco. When they found I took to a shop other than their's, they gave a speech about how much cheaper their hourly rates were, and how much I could have saved if I used them, yadda yadda.. I kept thinking, 'Why would I bring the car back to you, because if your mechanic had done his job, he would have found the leak before it ever left the lot'. Oh, and all four tires were pretty low on air pressure too, so I guess their 'complete car check' isn't very complete after all. I never should have had to take the car into a shop, any shop, after having the car for less than 24 hours. There is no way this car lot could not have known about the leak, as it didnt just start hours after I took possesion. I was hoping for reimbursement of the car repairs, but wasn't successful. Instead of a reimbursement check, I got a second speel about how I should bring the car back to them in the future as they are cheaper. I think I will pass on that offer, cause you get what you pay for. A positive note, I did think the salesman was a decent human being. He was friendly and polite. Bottom line, unless you have a very reliable mechanic you can bring with you, I would likely recommend to just drive on by this lot.

    Nye Auto Sales - car_dealers - Updated July 2026

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