Brought my gloss black wheels in for curb rash repair. The first job wasn't perfect. The finish didn't quite match but to their credit, NYC Wheel Professionals stood by their work and offered to have me bring the wheels back to make it right. They corrected the issue, they striped the wheels and recoated the gloss finish, and the wheels came out looking proper. The staff apologized and was responsive the second time around, and I really appreciate that they took responsibility and made sure I left pleased. read more

THE ABSOLUTE WORST!!!!!!! If I can give this place 0 stars I would, here was my experience. I sent their page a DM for rim repair and ambient lighting for my interior, they quoted for me $1,000. In the DM message I asked if it would be done in one day they told me it would. I drove all the way from Queens so I prepped to just hang around Brooklyn all day rather than take a 2 hour train ride each way to come back and pickup once done. I dropped my car off and when I got there they told me they couldn't do the lighting that day, I told them no problem ill come back another time I just really wanted to get the rim fixed. When I left they told me they would text me once they were done. I spent the day in Manhattan and since they closed at 5:30, when I didn't get a text and it was 4PM I sent them a message but didn't get nothing back. I then went back to the shop and got there just before closing and when I asked about the status of my car they told me it wasnt done, it was on bricks across the street and they hadn't begun working on the rims. The complete opposite of what they told me! so I spent the whole day wasting time just waiting for my rims not to be done. I then asked when will it be done they told me about 4 days from now. I told them I needed my car for work so it took hem about an hour to give me spare tires they had until I came back. Nobody called me for a status update, I called them mid week to see if it was done and they told me it was so I went the following Saturday. While trying to remove their spares and put mine back on, they stripped one of my wheel locks and then looked at me like it was my fault. I was getting frustrated but just wanted to get out for a there so for the wheel lock they stripped, I had to drive to a local shop the stripped lock removed and paid for it myself. When I got back and went to finalize payment I asked if I would be getting a refund due to me paying half upfront - $500 and since I didn't want to do the lighting anymore then I should get a refund because only the rims cost about $400. They told me no the $1,000 was only because you had the bundle and since you only doing the rims you dont get a refund. I got into back and forth with the lady or man that I was talking to because their customer service and care was absolutely terrible. To top everything off, when I get home my one of my tires went flat, I filled it up and the next day I am on road and it goes flat again! Turns out they damaged my valve stem too!!! I cannot stress enough do not go here if you care about your car and be taken care of. It seems as if they only care about they people they have relationships with that come there and if your just a random customer they could care less. read more

I live close the shop and when I googled rim repair they were the first to come up. I had a blowout on the hwy when I ran over an object in the road which bent the inner edge of the rim. I put the spare on and went in for a quote. The quote was reasonable for the work and they asked me to leave the rim with them and pick it up at 5pm the next day. I left a deposit for the repair and a used tire. I returned at 4pm the next day to see if they were done bc they close at 530pm and I wanted to check the work in case something needed to be fixed. Turns out they couldn't get the tire size I needed yet they hadn't contacted me. They also said the rim wasn't back yet bc they send it offsite. I asked what my options were and they said they could order the tire and have it two days later but brand new which isn't what I requested or paid for so it would be more. I said that there were at least 10 tire shops within half a mile from them can we get a tire from one of them? They said yes but you would need to go buy it and bring it and they'll mount it and calibrate it. I find a shop close by that's 24 hours and go buy just the used tire for 30% more than what NYC wheels quoted me and hustled the tire back. Then waited 30 min for the rim to come back. Then waited 20 min for someone to come mount the tire on it and place it on my 2023 rav4 prime. They just charged me for service and removed the tire charge and I left. Right away the car pulled to the right. They advertise how they balance and test the tires before mounting them and I realized they hadn't done that. Not bc I rushed them but bc they were closing for the day. Also the tire was at 49 psi when it should've been at 35. I had to go release air at the gas station myself. I also noticed that the Toyota 18 inch rim was all scuffed up in various areas which were not there before. Plus the small center logo cap was missing. I returned the next day and mentioned the car heavily veering to the right and the manager I believe said that they aren't responsible for that and i should get an alignment. The tire pressure was my responsibility too. He had me wait for 10 min while he scolded the staff which was there but wasnt the staff who assisted me about the cap and then found it somewhere and put it on the wheel and said you're good to go and walked away without making eye contact or saying thank you for coming in or sorry about the inconvenience or anything close to customer service. It was more like peace out and be on your way. Oh and they say on their website that texts are better than calls bc they are very busy and texts are better. I called twice while they were still doing the job but no answer. I texted twice but never got a response. When I arrived to pick up the rim and tire they acknowledged that they had seen my text from earlier in the day where I asked for an update and if they would be done by the pick up time but failed to respond with the fact that they couldn't find the tire I needed which would've been something I wanted to know and the whole reason I sent the text in the first place. Then I sent a final text after hours letting them know about the missing cap and other issue and that I would be coming by in the morning. No response and were surprised when I came in like I told them I would so they could expect me instead of me showing up unannounced. Now I'm driving around unsure of my safety bc if their actual service is as bad as their customer service then I shouldn't trust it. read more

They are the worst company. They don't deliver what they say they would!!! THey offer due trips for insurance and they don't arrive on time to pick up the patient. THey let them wait for hours and don't pick up phones. read more

Took advantage of a flash sale and texted the number on the flyer. Left a deposit, dropped off my car around 9am for same-day service (pick up by 6pm). What I got done: - Rim repair - Powdercoating (Rim and Calipers) - Full detail (ceramic coating) Everything looked great when I picked it up (see pictures). I would definitely go again if I needed anything else. read more

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Dropped my wheels off for their Halloween $400 special where they repair any cracks and bends and powder coat your wheels. Upon picking up my wheels I noticed one of the wheels was still cracked and I had to come all the way back to the shop to get it repaired. Was told it would take only 3 hours so I stayed in the area as I'm from Jersey and the tolls are expensive but they ended up taking a whole day to fix it. Finally installing the wheels now I have bad vibrations so it seems they didn't even balance it correctly. Out of all the money I wasted on tolls I didn't save any money like the sale intended. They rope you in with their instagram but they have some pretty bad customer service. The owner didn't even Acknowledge me when I came. He was too busy scamming somebody else smh. It's a shame because the powder coating is good but the lack of care on the balancing and Not fixing the crack at first really shows how unprofessional these guys are. Definitely don't use them to fix your wheels, I should have listened to all the other negative reviews. read more

NYC Wheel Professionals - Wheel still cracked and scratches on the rear of the wheel - Vehicle Wraps Near Me - Brooklyn, New York

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I took my car for a chrome delete and black powder rims. They did a really good job. Done in two days, fair price and very professional. I am going to take in my second car next. read more

NYC Wheel Professionals - Vehicle Wraps Near Me - Brooklyn, New York

Decided to give NYC wheel pros a try and this is my honest opinion: the hype and following they have on social media is definitely for a good reason. I mainly came in for chrome delete & to fix a few other minor specs on the vehicle, but WOW... the work they did on my vehicle 10/10. Tito takes initiative to deal with his customers 1 on 1 and go over the details of the work you want done to be able to provide you a reasonable quote. At least what I found very reasonable for the work and QUALITY of work that was done. Next, I really don't understand the bad reviews on the customer service. The receiptionist, johana, was super friendly and attentive. She kept me updated with my car since it was a 2 day wait time. As soon as the car was the done, she called me to let me know I could pick up the car. I am beyond glad I went to this shop, thank you NYC wheel pros for taking care of me. read more

NYC Wheel Professionals - Vehicle Wraps Near Me - Brooklyn, New York

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This place is horrible!! I got my wheels coated here and it came off after a month, I called the owner to tell him and he said it was the soap I was cleaning my car with, however I bought soap specifically for the wheels. never again read more

Do not buy cars from this place it's a huge scam. Bought a 2011 jeep grand Cherokee Laredo. Was a good test drive until I drove it home the engine belt cut and the engine seized. I called the place multiple times about the problem. They said they'll call me back and no ever did. NYC unprofessional for real. Lost 5k from these people read more

I took my car for a black powder rim. It is finished in two days and reasonable price. Very professional and friendly service. I think I will go back to do chrome painting too. read more

Best shop in the tri state area hands down a true one stop shop for sure they offer everything from fixing your bent and cracked wheels to specializing in Powder coating wheels and calipers to full car wraps and trims and body work, they specialize in many other things such tints and installation of many things such as lip kits,LED glow lighting for your cars, they also offer powder coating for any thing else such as motorcycle wheels they have a huge variety of rims and tires on hand at your request as well Same day drop offs and they offer spares if you're not able to leave your car. Go stop by for any car needs you won't be let down read more

I got new rotors and brakes today and the wheels powder coated on my QX70s Tito and the guys at Nycwheelprofessionals in Brooklyn did a great job, one day turnaround. I found them on Facebook and was surprised at all the bad reviews here in Yelp as they were super professional when I dealt with them so who knows what the story is with all these 1 star reviews. read more

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I'm not gonna write a huge paragraph I'm gonna let the Photos talk. These guys are by far the most unprofessional, mainly the owner, then it trickles down to the manager. Everyone has a different price depending on who you talk to nothing is ever same day has promised. I requested a chrome delete, stars in the headliner with the suede wrap. Powder coating rims. (Never removed the weights just painted over them) read more

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Terrible experience! They will tell you what you want to hear then screw you over 100% with dishonesty and careless behavior. Do not buy used cars from them. read more

Responsive, quick and the quality of work was outstanding. Tito and his crew were very patient. The work was done in a timely manner without any hassle and very easy work with. Tito goes far and beyond with his unique customer service approach. Very personable and his response back thru text is key to all of it. The new spot looks great with a lot of room for all your needs. Will be coming back again and again. Thanks to NYC Wheel Professionals for bringing my details back to black. read more

NYC Wheel Professionals - Vehicle Wraps Near Me - Brooklyn, New York

I wish I read the reviews before going there! Scam, artists! Stay away! I had a cracked rim, they claimed they can fix it. The tire they claimed to fix was bleeding air immediately after leaving the shop. I went back asking them to do it right and they wanted to charge me again for the same botched job without offering any guarantees. Luckily, I paid by credit card, therefore, I was able to dispute the charges. Use their service at your own risk! Most importantly, NEVER PAY THEM IN CASH or you won't see your money again! read more

NYC Wheel Professionals - Vehicle Wraps Near Me - Brooklyn, New York

straight scammers!! sold me a crv with a bunch of mechanical issues. Do not buy any cars from these people or you will regret it!

IF I COULD GIVE 0 STARS I WOULD!!!! BE VERY CAREFUL!!!!!!!!!!! IF you value your hard earned money be very careful going to this shady establishment. Went to look at a vehicle as they now sell auction cars. Not only did they make me wait to see a vehicle they did not even have it ready. However, I left a $500 deposit as they recommended to so I can lock in the vehicle for purchase for myself. Came back the next day and still had to wait for the vehicle to look at it. Also they did not include the bumper damage in photos but whatever I liked the car. Everything looks good but issues with insurance did not allow me to purchase the vehicle. In which they tried to push me to take the vehicle and figure out insurance later. (RED FLAG) Decided not to purchase vehicle and they said "ok no problem we will give you a refund given the circumstances because now all of a sudden they do not do refunds" ($500 was taken without giving a notice that refunds are not given). After I left they decided they do not do refunds and are ignoring messages and calls of my request when they promised me they would give me my money back via zelle. The person who was involved in this message being relayed that I would indeed get a refund was by the receptionist Ashley who also stated I would be getting my refund in front of other customers who were present. The owner Tito responded back after the fact when I asked for my refund again that they do not do refunds and I can use my deposit for another vehicle but given the insurance concern I cannot purchase a different Vehicle and they refuse to give me my money back. The gentleman who answers the phone when calling the number listed also stated I would get my money back but has yet to send me anything back or even get in communication. The amount is not my issue it's the principle of running a legitimate business. I will never be going back and will be reporting them to the BBB and their social media page and warning everyone I possibly can that they are not to be trusted and be cautious if proceeding to do business with these shady individuals. read more

They took care of my Curb Rash within 3 hours placed a spare on so I can utilize my vehicle. I even had one the best car washes the kid was meticulous read more

Nightmare! Don't fall for IG post nor the statements. I can effin believe I didn't do my due diligence. Myself to blame but yours if you make the same mistake. Went for a powder coat job and got the car with missing TPMS valves. After a week of texting I finally went over two pick up two sensors which were not even OEM and after market. Here is the shady part, how can NYC WHEEL PROFESSIONALS not have a machine to put tires on at the shop. Sent to a rim shop where even the owner/worker said they SUCK and always messes up. They took off the rim and to find out two bolts were broken off and one GLUED together. WOW! What the f@$k! They literally disregard safety. In short, stay far away. Pay the extra $100 or $200 for much better quality. So now I have to buy two factory TPMS monitors for $50 each ($100). $40 to install for two wheels. $100 for two broken bolts plus labor. Uber $30 roundtrip to mechanic and 5 hours wasted of my time. Total $270 of headache. Only positive was Joshlyn who was informative and great attitude. She should find a new place who is honest. read more

NYC Wheel Professionals - Two broken bolts - Vehicle Wraps Near Me - Brooklyn, New York

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This is the worst shop I've ever dealt with.. I went based on on their IG pics, and because they offered a fast turn around, mistake. My task was simple, powder my wheels satin black and install my black trunk badges. The car in question is a Porsche Cayenne. As soon as I got on the highway home(1.5 hours away) I was getting a really bad shake over 60MPH. So I figured it was a bad balance and didn't want to complain about that, so took it to my local shop and they showed me what was up: *It looks like the wheels were powdered over the old finish, not completely stripped. There is lots of uneven paint and drips inside. *The center bore was powdered instead of masked off, so it's no longer hub centric anymore. The wheels got stuck to the hub. This also caused the center caps not to snap back in properly and fall out. *the back pad where the wheel sits on the hub looks to be sanded *the inside edges of all 4 wheels are completely chipped of paint and very thin *The emblems installed on the trunk are crooked and don't line up. They also didn't completely remove the residue from the old emblems, and even scratched the car around the emblem. $750 for this awful work. I texted and called multiple times until the owner Tito finally called me back. As you would imagine, he gave me attitude and said "you chose to have them done here; we don't really do any refunds; I don't know why they powdered the hub; we don't really paint the inside of the wheels". He then proceeded to tell me he would Zelle me $100 and proceeded not to, and avoid my calls. Avoid this place like the plague. I read more

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In contrary to the negative reviews here, I had a great experience at this shop. I got my wheels powder coated gloss black + calipers painted. They provided me with same day service, which other shops were not able to assist me with. My calipers were painted + added a logo. Overall the quality of the work was amazing, the customer service was great, and the prices were fair.. dope experience. Thanks read more

TERRIBLE DONT GO IF YOU HAVE A HIGH END CAR TRUST ME !!! roof wrap got a lot of air bubbles,everything i change to gloss black is chipping off after a few weeks smh read more

NYC Wheel Professionals - Vehicle Wraps Near Me - Brooklyn, New York

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AVOID LIKE THE PLAGUE. DO NOT GET FOOLED BY THEIR INSTAGRAM FOLLOWERS, THEY ARE FAKE. I went here to get curb rash on my nearly brand new car's wheel repaired as they promised same day turn around. However, the entire operation is a chop-shop. They have inexperienced kids pretending to be real mechanics. On top of that, the owner is rude and unprofessional. As soon as I drove the car out of their shop, I noticed a screeching sound each time I pressed the brake. It turns out these idiots used a carjack to raise the car and damaged the dust shield behind the brake pad. I had to take the car back to the dealer, who was thankfully able to bend the dust shield back. When I confronted the owner about the issue, he pretended it wasn't his problem and behaved like a child. All in, it cost me more money to have the curb rash and dust shield repaired. Do yourself a favor and just go to real professionals. read more

This is the worst shop you can take your car to. very unprofessional they pick up the phone and get you to the shop rush your car out after they do the shitty job. took my car for ceramic pro and wrap job in the mirrors and they peeling off. I had to take my car to another shop to redo everything.Take all the compound white marks off the whole car. Never again. People that gives them good reviews are people that they know. read more

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I'm driving down 3rd ave near 44th and the company van is in front of me. The guy slows down and THROWS ALL HIS GARBAGE OUT THE WINDOW ONTO THE STREET! I could not believe my eyes! I called the company right away and she tells me there is no manager here but I'll say something to the guy in the van. I said do you know what Van? She said no. I said then how are you going to tell them anything? She says I don't know. I see why they have All bad Reviews! DISGUSTING! read more

Went there for their Sick BRO deal. They were pretty busy but the job was done quickly. Now I know why. 1) they didn't sand the wheels properly. 2) powder coated over oxidative areas. 3) powder coated over spots of glue from balance weights. 4) Didn't sand down curb rush. 5) One tire started loosing air 6) The didn't balance the wheels. Do not trust their BRO rhetorics. They are ripping off car enthusiasts. Disgrace of our subculture. You could see all that on pictures. My ig is @misha.skim. read more

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If I can give this place negative stars I would. The name of this place shouldn't even have the word professionals in it! They are so rude, deceitful and only care about how much money they will make and not about the customer's satisfaction. They have done damaged to a brand new car. The staff and management is beyond horrendous. They made me believe them when they said they can do the work I was looking for. They also gave me a timeline of 2-3 days max but They ended up having my car for 6days, and still couldn't do the job right. I received my car with chipped paint on the door, damage to the side pieces, scratches throughout the entire car, my tailgate letters hanging off and done with spray paint, the glue gunk left all over my trunk, my roof rack missing screws and the rubber piece not put back on just thrown in my trunk. The back license plate bent. My caps missing on my tires, and the "paint correction" they claimed they did was not even done correctly where it left an orange peel look when you look into the car. The communication was absolutely terrible. They did not own up to any of their mistakes! And continued to lie to me when said oh the car was kept in the garage the whole time. When I came on two separate occasions to pick it up and even had family members go by the shop to see my car sitting across the street all botched up. They simply did not care enough to own up and admit they half assed everything and still overcharged me for amateur work. I am beyond frustrated and upset. Brand new car only got 5k miles on it. And they completely done a shit ass job. Now I have to go else where to get everything fixed and redone. Please do not take your car here. They are very unprofessional, disrespectful, lying inexperienced people!!!! If they want to keep their business running, they should learn the trade and learn how to make a customer happy not lie to them and damage their cars and then tell them there's nothing they can do about it except leave the car there for more days to try and fix everything!! Why would I trust them with my car for more days after all the damage and frustration they already caused??ABSOLUTELY HORRIBLE!! No wonder why their rating and reviews have gone down in the last year, and have SEVERAL OPEN COMPLAINTS on the Better business Bureau website!! With no responses from the owner to fix anything. Absolute shame how they treat their customers. read more

I went her tot get my car chrome deleted The guys who worked there did an amazing job taking their time real carefully and making sure everything was spot on Thanks read more

NYC Wheel Professionals - C63s Huge thanks to the staff for being so helpful - Vehicle Wraps Near Me - Brooklyn, New York

Not professional at all. Lies about time frame it takes for work to be done. Prices to do the same job over increased in a matter of weeks. Their manager who takes care of customers is just flat out ghetto and not professional stay away from this place. I literally watched a Mercedes get their calipers sprayed on the street by them without covering the actual car I'm 1000% sure overspray will be all over it. Stay away from this place. Instagram followers are fake save your money and go else where. read more

DO NOT WASTE YOUR MONEY HERE. I would give 0 stars if I could. As I was waiting for my car, other customers were literally outside complaining about the cars they just picked up. I brought my car in for a chrome delete, pretty simple job. I dropped it off on a Sunday morning and after 5 hours they told me they weren't able to finish. They had only done ONE side of my doors. I brought it back the next week and SAME THING. After 5 hours, only one side had been done, my paint was scratched off my emblem, and they told me I would have to bring it in for a third day and leave for a minimum of 4 hours. I haven't even been back for the third day yet, I just drove off after the second session and the chrome is already showing through the emblem. Communication is horrible, receptionist (who was the middle man between me and the "boss") obviously doesn't care. TOTAL SCAM, cheap work, PLEASE AVOID AND SAVE YOUR MONEY AND TIME. read more

NYC Wheel Professionals - Full of scratches and wrap is already peeled - Vehicle Wraps Near Me - Brooklyn, New York

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If you need any car wrap, tint or rim repair then nyc wheel professionals is the best place for that. I highly recommend this shop to everyone read more

NYC Wheel Professionals - If you need any type of rim repair, tint, car wrap then nycwheelpro is the place to come. I highly recommend this shop to everyone. - Vehicle Wraps Near Me - Brooklyn, New York

I Came in for gloss black roof wrap, side mirror wrap and side skirts on my car. I gave their wrapping expert a photo of how I wanted it to come out and he did it exactly how I asked. Cant ask for anything else. Great work. Shop is very responsive if you message them as well. read more

NYC Wheel Professionals - Gloss black roof wrap. Side skirt installation - Vehicle Wraps Near Me - Brooklyn, New York

I when to Nyc wheels for tints less then an hour the windshield tint started coming off I when back the same day to see if they was gunna fix it but they told me the guy had left already. so they said they was gunna call me back on Monday waited until Wednesday I got no call or text so I when to the shop again. they Told me the same thing they was gunna call me never got a call back. took my car somewhere else to get it fix read more

NYC Wheel Professionals - Vehicle Wraps Near Me - Brooklyn, New York

Not sure how this place is still in business with all of these negative reviews. This place is not trustworthy; they should change their shop name to nyc wheely unprofessional scammers. They lied to me when I asked about the status of my job and said they are working on it while I saw my car parked out on the street. When I pulled back from the job, they hustled money out of me for cancellation although they never asked for a non-refundable deposit. Then when I got my car back, I noticed missing footage from my dash cam. Suspicious isn't it? A few weeks later I receive a parking ticket at the exact location they parked my car. They ripped off the parking ticket from my window. This place is extremely unprofessional and hid a parking ticket from the cars owner!! Thank god I listened to all the reviews and cancelled the job. Dishonor on their entire team. $115 should be their responsibility!! For the record, all of the Instagram photos are of not their work. Don't be fooled. read more

worst place the owner not friendly thier page is fake they don't post real work instead they use other accounts pictures and videos, over charge and if the owner don't like you your rim or what ever you are getting done to your car he definitely is not going to have it fixed 100% just another shitty work done read more

NYC Wheel Professionals - Vehicle Wraps Near Me - Brooklyn, New York

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The reviews don't lie. DO NOT I REPEAT DO NOT bring your car here if you value it. These guys only go above and beyond if you're Spanish and have a big following. The things that were said while I was at the establishment is disgusting. They did not know i can also speak Spanish . I was translating for a customer who complained of the shitty wrap job they did, overcharged him, and actually hung up the phone on him before he resorted to coming to the shop. Stay away. They treat us blacks like we owe them something, but happy to smile and take your money read more

Took my 666m competition wheels in for curb repair and powder coating. Great job ,fair price with a quick turnaround. Finished in black satin read more

NYC Wheel Professionals - BMW 666m 20inch black satin - Vehicle Wraps Near Me - Brooklyn, New York

This place is over rated and people only go for the hype The owner is very rude and disrespectful very unprofessional and there always a new staff member They painted my rims and in a few weeks my wheels had a bunch of black dots everywhere like tug the paint was scraping off! Minding you my car is a garage kept car They told me in about a week my wheels should be finished and it took them about 3 weeks to finish because I kept calling them asking them when will my wheels be ready after they promised a week! They told me to pick my wheels off on a Saturday morning to be there early coming from the Bronx it's far! I got there around 9am and I got my wheels around 1-2pm very unprofessional by them!! There car wraps are not good and there quality sucks! Starting from the business owner imagine being there for a long time you will see everything! read more