Went in with no appointment on a Saturday afternoon for a watch resizing, was quick easy good job ,…read morewould return

Excellent service by very friendly and knowledgeable people. Our engraving project was very…read moreimportant to us and we are very happy to say that they did a wonderful job! The pricing and timing worked very well for us and we heartily recommend them for this service. We look forward to working with them again.

I went to have my watch battery replaced. Amazingly they have a free service and name a charity of…read morethe month to which you can donate, but there was absolutely no pressure. I have a very basic / cheap Timex watch and other places had quoted $15, $20 and even more for a battery replacement......cheaper to get a new watch. I was very impressed by the service, parking and place as a whole and would go back for other needs.

I was in a pinch to get a watch engraved and they came through for me! I purchased the watch from a…read moredifferent retailer and they still provided quick and affordable engraving service to me. When I went to pick up the watch only several days after dropping it off, I received wonderful customer service and help again! I was very thankful for Samantha who showed us wedding bands and explained so much to us. My engagement ring was also cleaned by them for free! I felt very welcomed and taken care of.

Sales and service are impeccable. If you want great jewelry and a great experience, got to Malak!read more

We love working with the professionals at Malak! They provide excellent customer service…read more Everything I have ever purchased has been the highest quality. They remember me and treat me like I am someone special whenever I am there for a repair or new purchase. I will always go to Malak and highly recommend!

The first of many wedding-related reviews I'll be writing over the next few months (blech, does it…read moreget any more girly? ah well). Karat Patch, you're awesome! So after hemming, hawing, discussing, researching, and browsing (god, we even went to Tiffany's) beau and I decided on simple bands for our wedding rings. We knew what kind of weight we wanted, what color, that kind of thing - weren't sure on the metal. So we sit down at Karat Patch and fondle like, 100 rings. They have a decently large selection to look through, and the lady helping us along was tolerant of our uncertainty (hour, hour and a half, two). We decide on a pair, they carefully size us, and then order them. This is when the service starts getting really, really good. Although they had already ordered our rings, they called when they'd gotten a similar style in in our price range - did we want to come see the new rings? We might like them more than the ones we'd already chosen. Cool. When we needed an extra week before throwing down muchos dolares on our new rings, they were totally chill about it. "No problem, we'll just hold onto them for ya." It ended up being more like 2. Still, no issues. We felt like we mattered, like they wanted our business. They were respectful, but really friendly. They offered to resize stuff if, as the wedding approached, things weren't still a perfect fit. Threw in all sorts of jewelry cleaning stuff, nice boxes, the whole shebang. Plus, the prices were reasonable and they were up front about any changes, how to save a little, etc. The perfect mom + pop experience, people. Screw Tiffany's. Yay Karat Patch!

My engagement ring, wedding band and ex-husband's wedding band were all purchased here. They have a…read moregreat selection and their customer service is superb! I've recommended Karat Patch to several people and they all bought their jewelry from them and were quite pleased. If you're looking for an engagement ring, a special gift or another piece of jewelry to add to your selection. Make sure you check this place out. You won't regret it!

We were please with the gift purchases. The one thing I highly suggest you post your store hours on…read morethe store window/door and stick with it especially during the holidays. We made 2 trips over that said you were open to find out you were closed. As a business owner everyone doesn't go to Facebook for your store hours. Especially if they were there a few days earlier and the sign stated you would be open. Instead we had to wait until after Christmas to pickup the gift. Other than this issue they are a very friendly and solid local business happy with our purchases.

I inherited some rings from my mother after she passed and needed to find a reputable jeweler to…read moreresize some and help redesign a special piece for me. After reading all of the glowing reviews I can safely say, Sessoms and Sons lived up to the praise. I worked primarily with Isaiah and he was professional and friendly throughout. He showed me many different options for redesigning the two rings I had into one. We ultimately decided to go with a completely custom design which I picked up today. I am absolutely blown away by how perfect it is, even better than the renderings that were sent. I am so grateful for the work that was put in to making this ring and happy that I found the reviews that sent me here. You have a customer for life. I cannot recommend this jeweler enough.

Great service and quality work! Nice selection of watches and really pretty jewelry. We had 2…read morewedding rings resized and one engraved to match the other one.

I USED to consider this a really reasonable and good place for jewelry repair. Good work and fair…read morepricing Stan was always straight forward, However, I took a ring in that's gold band had broke and a diamond chip was missing from dolphin eye needed replacing. I picked up the ring and it was too big. He informed me sizing costs extra. I think $150 for quick job with minimal labor is costly enough but to have a ring that is too big and spend another $85 for that... I refuse and WILL NOT be back!!! Disappointing!!

Took a pair of gold hoops to Perry's to sell. The process was quick & efficient. They offered a…read morefair price. Will definitely visit again for any reselling needs.

We brought jewelry to sell on different occasions. Anas was professional, friendly & very…read moreinformative. We got more money than expected & felt the transactions were fair & honest.

Finks at Southpark has always been excellent to us. We lived in Roanoke until 2015 and worked with…read moreFinks there so naturally transitioned to the Charlotte office when we moved. Most recently we worked with Brooke and Jack and had a wonderful experience. Highly recommend.

Customer service was HORRIBLE…read more Bought an early Christmas present on 10/30 that I needed to return on 12/9. They wouldn't accept it since it was a couple days outside of their 30-day window (happy to trade it in for something more expensive though). Necklace was new in box / never touched. Still had time to put it back in the case for holiday sales!!! Talk about Corporate greed instead of customer support. Don't buy from them unless you plan to give a gift within a day or two. I will never buy from again.

Definitely one of my favorite places to spend my money. I love the vibe as soon as you walk in…read moreyou're greeted by a sweet young lady they offer you something to drink, customer service is always great, they have 14k gold piece for a great price. Also I got 3 permanent bracelets. and the owner was able to make a custom piece for me and my daughter, If you're in charlotte and love jewelry, or even a special occasion. i would highly recommend you go and treat yourself.

From the owner: One stop shop for All your jewelry needs. We do Jewelry repair, customize jewelry, bridal jewelry…read moreand permanent jewelry. Call for details.

My experience with Windsor Jewelers has been consistently excellent. Every associate I've…read moreinteracted with has been friendly, helpful, and professional. I'd especially like to give a shoutout to Adam, who has helped me select two incredible watches--including a GMT Master II that is truly outstanding. Adam always makes me feel like a valued customer, and it's a pleasure speaking with him whenever I visit. I cannot recommend Windsor Jewelers and Adam enough!

I have been in the market for a Rolex for over a year and a half and I've had no luck whatsoever…read more Granted there is a shortage and every jeweler you go to have is going to have a waitlist. I stopped by Windsor Jewelers in SouthPark and yes it was the same issue. The sales associate took the time to explain in better detail what was happening with Rolexes and offered me different options but I declined. I did get out in their waiting list so I'll see what happens and update when necessary. Overall, the customer service was great and the selection of watches and fine piece jewelry was nice. I would definitely recommend Windsor Jewelry for your jewelry needs based on my experience. I hope this turns out to have a happy ending.