Cesar Valderrama was professional and got the church heater repaired the "same day" he came out to give an estimate! Jasmine was courteous and professional in December and again recently when booking the appointment! A++++++++++ read more

What a great experience! We had our "whole house fan" repaired. Quick turn around & very responsive office staff. The communication was great & employees were very accommodating & easy to work with. Thank you. read more

If zero stars were an option, I would choose it. They failed to show up for their scheduled appointment, never followed up, and did not respond to the home insurance company assigned to handle our case. As a result, absolutely nothing moved forward. Because of their inaction, our home has been without heat in the middle of winter for 13 days and counting. This is not a minor inconvenience--it's a serious failure. I regret working with them. This has been an extremely frustrating and unacceptable experience read more

Yes, I would like to recommend NWP heating and air the owner proprietor Cesar Valderama and his technician came out. They were very professional very kind and they explained what needed to be done and how they were going to do it and they did it efficiently and it was reasonably priced I would recommend them throughout the bay area I was very, very pleased with their work. read more

I called for an estimate, came out that afternoon to look at the project. Approved the estimate and scheduled the work. Installation took one day and they did a great job!!! Would recommend read more

Our 24-year-old HVAC system went out, and we contacted about five companies for estimates. NWP wasn't the cheapest option, but their pricing was competitive and they came highly recommended by a friend--so we decided to go with them, and we're so glad we did. From start to finish, the experience was excellent. Jazmin, the scheduler, was friendly and efficient, and Cesar and his team were professional, knowledgeable, and easy to work with. They had to access our attic to remove the old unit and install the new one, and they handled everything with care and precision. After the job was done, they cleaned up thoroughly. I highly recommend NWP for their professionalism, quality work, and great customer service. Truly a smooth and stress-free experience! read more

This is an extremely organized and knowledgeable company. They diagnosed the problem and replaced my entire system in 1 day! Cesar took care of every step and made me feel comfortable about the purchase and the installation. And they were very patient and friendly with my dogs who wanted to help them! I wish I could give all of them 100 stars!! read more

Highly recommend Cesar and his team of experts! From Jazmin the scheduler, to the technicians, NWP delivered everything promised with no hiccups. After 17 years we finally needed a new HVAC system. The team was here for approximately 6 hours removing the old unit and installing the new one and it went very smoothly. We hired NWP to replace our HVAC ducting last year and it was such a positive experience that I had no reservations going with them to replace the unit. When we did the ducting we had also requested HVAC quotes. I knew immediately that I wanted to work with NWP. It was clear that Cesar is an expert in the field. He took the time to listen to my concerns and walk me through his recommendations without an upsell. read more

NWP Heating and Air - HVAC Package Unit - Heating & Air Conditioning/HVAC Near Me - Benicia, California

NWP Heating and Air is what we need year in and year out. He comes when we call, and always on time. NWP installed our HVAC system and he keeps it functioning perfect.I'm so proud we found him read more

Excellent! The nicest, most polite staff. My situation was tricky because my air conditioner sits on the roof of my place. They made arrangements for a crane to lift the new air conditioner on the roof and remove the old one. I highly recommend them. Family owned business. read more

Beware. you should get a second opinion. It saved me thousands of dollars by having someone else test out my air conditioning unit.

NWP has very good pricing, a hard working team and installed a great new electric HVAC! read more

NWP Heating and Air - The outside electric HVAC unit. - Heating & Air Conditioning/HVAC Near Me - Benicia, California

I had a water damage restoration project going and needed my furnace uninstalled, then reinstalled at a later date. The first company I called agreed to do it, but then ghosted me soon after. I went back to Yelp and called NWP. They responded quickly and showed up to do a site survey and provide a quote the same day. Booking was easy and they scheduled work on the days I requested, instead of telling me when they were available. There were some issues that came up during re-install, but they explained everything and did a professional install. I wish all vendors were this easy to work with, and I would definitely call them again for any future projects. read more

I have been using NWP for over 10 years on 2 different homes. Recently they came and changed out all of our air ducts (which were very old). By replacing them and increasing the size from 10 inch to 12 inch our airflow is so much better. They also moved a heater/blower from inside the house to the attic which is more efficient and makes the inside of the house quiet. Cesar the owner is always available and onsite to explain and answer any questions that one may have. His crew is by far some of the best HVAC people I have worked with. This is the reason I always turned to them for my HVAC needs especially doing the tune ups on the systems every year for over 10 years. Highly recommend contacting them for your HVAC needs. read more

Our Heating and Air Conditioning Unit failed over the weekend. I called several companies but nobody was responsive to my needs except NWP Heating. They immediately came to my house, assessed the problem and right away gave me an estimate to replace the unit. They came Monday and worked all day to replace my old unit. They did an excellent job !! I will not hesitate to recommend them to anyone. read more

I researched and found the best quote for a new furnace install from NWP. I called and Cesar came by to give me a quote right away. Their office manager Jazmin was always friendly, professional and was also very patient with me in deciding on whether I was going to hire them to do the job. The 2 installation guys were friendly, did a good job, and cleaned up everything afterward. Jazmin was very responsive and communicative in explaining everything about the job. Overall, I had a great experience with Jazmin and Cesar's team. I highly recommend them and will use them again in the future. read more

I hired NWP Heating and air to replace two wall gas heaters, and I was pleasantly surprised by how professional and responsive they were! Cesar replied to every message I sent in a timely manner and was able to take care of my heaters in less than a day with a very short notice. I would highly recommend them, and will definitely go back to them if I ever need any AC work in the future. read more

Labor Day holiday, 102 degrees in Vallejo, our a/c STOPPED. Cesar from NWP Heating & Air saved us with excellent, prompt service repairing our a/c!!! Cesar arrived wearing his mask and observed all the current covid19 requirements. Cannot say enough good things about the quality and promptness of NWP H&A. Jasmine, office manager, very courteous, promptly and sympathetically heard our plea for service. read more

I just had my old, worn-out, rat-chewed ducts replaced by NWP and I am so happy with the work. Cesar and his crew really know their stuff and they were polite, hardworking and conscientious as if it were their own home. We have a tight crawl space but they did it. It was nice to see that they also cleaned out all existing sheet metal that connected to the new ducts, and they even disposed of a dead rat they found under the house. It was a big job and when the work was done, which took several days, they spent quite some time cleaning up, even the inside of the house, inspecting and cleaning out my return (which wasn't even impacted by the job), and finally running the heater while another guy was underneath checking the connections and balancing the output with the dampers. They walked through each room with me to ensure the airflow felt good and at the strength we wanted. I set two temperature gauges at both ends of the house and they are exactly even! Previously, one side of the house got all the heat or AC, and the other side didn't get anything. It is fantastic to have a warm, heated house. It was a big job and not exactly cheap but the price was fair. I strongly recommend NWP. read more

Needed a new heater, NWP Heating and Air got the call and came through in a big way given the cool time of the year. Very professional service, great office staff (Cesar/Jasmine), service people arrived on time all masked and got right to work. I'm extremely pleased with the service and will refer anyone I know in need of air or heating services to NWP Heating and Air...THANK YOU! read more

NWP gave me the best pricing, best equipment and the highest quality workmanship without a doubt. Cesar, the owner, is straightforward and a pleasure to work with. He explained everything up front as we went through each step. Meru, who was leading the project on-site was helpful and always willing to ensure everything was done perfectly to my satisfaction. 5 stars easy. read more

Our 20-year-old A/C went out in the late afternoon during the recent record-breaking heat wave. Started calling around and searching online to schedule a repairman. Closest appointment was five days out. Called NWP the next morning and they scheduled a repairman for the same afternoon. The repairman called to ask if he could come by earlier. He did. He inspected the unit, made the necessary repairs, inspected for leaks and other possible problems and after all tests were completed, we were good to go. Fast response, fast repairs, reasonable prices and all work warrantied. Highly recommend NWP for your HI/VAC needs. read more

Excellent, responsive service! Cesar and his crew did an amazing job on super short notice with our AC/furnace replacement. I really appreciate it! read more

NWP recently replaced our heating and air system, which was much needed. Cesar came over right away and gave us a fair quote the next day. We were able to get on their schedule quickly. Four employees worked nonstop to tear apart and dispose of the old heater. They then worked with Cesar's supervision to put in our new heater and air conditioning. They also added two new vents and took care of the permits. Eddie, the lead person, communicated well with us. We are very happy with their professionalism and prompt service. read more

what can I say ,this company is the BEST..... Came out for estimate the day I called and 2 days later (on a Saturday) installed my ac .......I can't recommend them any higher.... read more

I did not have a good experience with them. They were sent to us by our home warranty company. The first appointment seemed to go fine. Caesar showed up as scheduled and was very pleasant, but then said he would get back to me once he ordered the part. He didn't call back after several days as promised. After me calling them back several times, they said the part was on order and would come in a week. Again, no word. After calling again several times, I was told the part no longer exists and they needed to completely replace my HVAC system. Apparently, they had told this to the home warranty company but NWP never called me to tell me this, even though I'd left several messages and they knew we were freezing without heat in our home during this entire time. Rather than go with my home warranty, I called a different Heating company and they were able to replace and install the part with no issues on the same day they came out. I've been told some Contractors don't like working for home warranty companies, so this may be a result of that. I can see that others who work directly with them have not had issues. Unfortunately, that was not the case for me. read more

I would like to thank NWP Hearing and Air for installing my new furnace and ac unit. Cesar and his team did a fantastic job. I did 3 estimates and felt NWP was right for the job. Pricing is very competitive. They were attentive, courteous, kind and very clean at what they do. AAA+++ read more

NWP Heating and Air - Trane - Heating & Air Conditioning/HVAC Near Me - Benicia, California

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Cesar and his team are super professional! 100% recommend their service. Made time for me in the middle of the heat wave they were on time and finished the job in a timely manner! 10/10 read more

Caesar and the crew from NWP have been keeping my ac units functional for years. They are always on time and efficient.

Best quote of the three I got. They even installed into a very old plaster wall without causing any of the damage other businesses thought would occur. The fact they took care of the legwork obtaining the city permit AND the roofing job included, really sealed the deal. read more

NWP Heating and Air did an amazing job replacing our AC, Furnace, and water heater (all in one day). They were very clean and respectful, worked very hard, and answered any questions we had. We are very happy with the work done and have already referred someone else to them (that says a lot being that the job was just done earlier this month). read more

This is the 2nd time that I've chosen NWP with our AC/heating needs. The first time was when we needed our AC unit disconnected and stored away while our deck was being replaced. Cesar and his team took care of it timely, professionally and came in about half of what the other AC companies were going to charge for the same exact job. The second time was when we had our furnace replaced due to age. Both times we were very impressed with their level of care and professionalism that they showed. They were quick and very efficient. I will not hesitate to call or recommend them in the future. read more

I have been using this company for years, this time my AC went out, the crew were quick responsive , they did the install while my electricity was out, the power is now back on and the AC is working perfectly. It's such a blessing. read more

NWP installed a new furnace in my home. The job was "completed" in early October, when they demanded the final payment. I asked if they had received approval on the final inspection for the permit, and they assured me they had. In February, while at the Permit Office in Vallejo, I was informed that I still had an open permit with them, that they had not had the final inspection. That permit will soon expire, if it has not already. By that time, one of the ducts they had installed had fallen down and torn; the wires leading to the thermostat had also fallen down across the door. I called and asked them to come out to fix, and to schedule the final inspection. They never showed, When I called to ask where they were, they rescheduled. At that later date, they sent out a technician to survey the problems; he promised he would return the following Thursday to fix them, and would schedule the inspection for Friday morning. None of these things occurred. I texted him and received no reply. So, at this point I have a working furnace, drooping and torn ducts, falling wires, no final inspection, and am missing one register because it was taken to match the size by the technician. I am moving to file a complaint with the Contractors State License Board. I would recommend you find someone else for the job. P.S. Just discovered that their license has been suspended by the CSLB for failure to post a bond. read more

Cesar and the team just installed a 4 unit mini split system in my San Rafael Eichler home. From start to finish they did a great job. Cesar was easy to work with, answered all my questions, was super responsive, and gave me a great price with a solid warranty. His crew worked hard, did a tidy job of things, and really seemed to care about doing a good job. Cesar came recommended by someone we know and I'd highly recommend them to anyone. read more

This company is outstanding. We first used them in 2011 to install a gas heater. After installing solar panels we converted to an electric heat pump. Cesar the owner was polite and delivered what he promised. The workers were efficient and fast. They cleaned everything up when finished. This company is family owned. I love supporting small businesses like this and hope you will too. read more

Our A/C compressor unit went out right at the beginning of the current heat wave. I called NWP at 8pm, told them the issue and they said they'd be out the next day to take a look. They arrived promptly the next morning, diagnosed the issue, explained what had happened, why it happened, and said they could have it back up and running immediately. They had the parts on hand (contactor and capacitor) and recommended adding a hard start to pro-long the life cycle. In 1hr everything was done, cleaned up and we had a cool house once again. A big thank you to Cesar and Geno for coming out so quickly!! read more

Maria came out in the middle of the heat wave to check my air conditioner which was blowing hot air. Just needed a thermostat replacement, and is now blowing cool air. Thank you, especially from my very furry Labrador Retriever. read more

I called NPW Heating & AC and told them my A/C would not run for more than 10 minutes at a time during the day. They showed up, told me (over the phone) they could fix it for $715. So they swapped out a part they told me cost $500, collected a check from my wife, and left. The receipt did NOT list the price of the part (which is not legal for tax reasons). When I got home it was obvious from the temperature in my house it was NOT fixed! When I complained, they wanted another $1000 to "finish the job". I ended up having to buy a whole new external compressor unit (from someone else). I have been trying to get my money back from NWP Heating & AC ever since. I will definitely NOT be calling these guys again! read more

Had a great experience with NWP Heating and Air Conditioning. They were incredibly responsive coming to our house a couple hours after I spoke with them. Cesar, the owner, even came himself to handle the matter. Cesar and his employee were both very knowledgeable and competent. They figured out the problem quickly, did a thorough assessment of the AC and furnace. They explained to me the issues, walking through the problem, and outlining the cost. Then they got to work quickly and resolve the issues. This is our third or fourth year having issues with this unit. If we would have gone to Cesar in the first place, I feel like we would have saved a lot of headache. read more