We have taken our family here every year (5yrs in a row) to pick out our tree. Many types of trees…read moreand sizes to pick from. We do the Douglas fur every year.The kids love to help cut down the tree. They trim, shake it out and wrap it for you. Pre cut trees are also available. They offer warm hot cocoa and coffee. There is a food truck with mini donuts, cider and other items open on the weekends. Kids can write a letter to Santa and put it into the mail box, and get a certified letter back! It's a wonderful place. We will continue to keep coming here!!!

This tree farm has obviously gotten a little too big for its britches. Let me explain:…read more Last year, we stopped by and were told that they were not allowing people to cut their own trees that year. I think they told us there was flooding or something. No biggie. It happens. Our family is into cutting our own Christmas tree so we just left and drove down the road to a smaller tree farm that allowed us to cut our own. This year, due to COVID-19 and the governor's restrictions, they were socially distancing and only letting 40 people in at a time. There was a line of people wrapped around the entire parking lot. A nice young lady was walking the line and passing out candy canes. It's annoying, but we totally understood and did our part to socially distance while in line and wore our masks. We were in line for over 45 minutes; just under an hour. Finally, we're next in line. I make a joke to the two girls running the front of the line that we were worried they would tell us after waiting so long that they weren't allowing us to cut our own again this year. And then they told us: no, there is no cutting your own again this year. I was very nice, but explained how incredibly frustrating it was to hear this after we had just waited in line almost an hour. I asked why the girl passing out candy canes to the line wasn't announcing this, or why there weren't any signs out ANYWHERE, so people didn't waste their time. We were apologized to and told it was on their website. Which is not really helpful to the vast majority of people who come to these tree farms as most people don't check the website and just drive out. Our family left and drove down the road to the same smaller farm we got our tree last year. I felt really frustrated though. I got the impression that they purposely were not telling people so that by the time people got to the front of the line, they wouldn't want to waste time going somewhere else and would just fork over their money. Not cool. If we just wanted a tree leaning against a fence, we could get it from a parking lot instead of driving an hour to go to the tree farm. We go to the tree farm for family memories and have experiences to talk about as a family. It also gets us in the Christmas spirit and starts off our holiday season making the transition from Autumn and Thanksgiving to Winter and Christmas. The lack of communication to people driving to visit them shows a total lack of respect for their customers and really seemed conniving to me. Had there been signs out or someone walking around to tell the line of people so people like us didn't waste our time, we wouldn't have been upset at all. But the lack of communication, during 2020 when many people are just trying to keep whatever routines they can during this hectic year, is just inexcusable. We won't be back anymore. There are plenty of other, smaller, tree farms on this stretch of road who treat their customers better and are more reasonably priced.

Made a 'call appt' to start the process. And they never called. Must be to busy for my projects…read more Got multiple emails confirming date and time from them. But no call. I know stuff happens. But they could've used their auto email system to cancel. In any event, I never use a contactor (for any project) that doesn't keep their first appt or notifies before just not calling or showing up. That always spells trouble. There are too many landscapers who want business. So I'll never call them or visit their nursery ever again. I believe it was Woody Allen who once said, "Just showing up is 90 percent of life." Todd's fails.

Negative five stars…read more Where to start... My wife and I visited this location back in February/March to purchase spring/summer flowers and get a quote for a large landscaping project, along with some recommendations. We spoke with a staff member about flowers suited for full sunlight. One of the recommended flowers is still thriving in October, but the other didn't survive more than a month despite following the care instructions. for the landscaping quote, that's where the problems began. We were told by the same staff member to speak with someone else, who wrote down an "appointment" on a sticky note and supposedly entered it into the system. The appointment was scheduled for the end of May. My wife and I took the day off work for the quote, but no one showed up--nor did anyone call. A few days later, my wife called to ask what happened. A different staff member said the person responsible would call back that day or the next--but again, zero contact. Fast forward to October, and we've never heard a word from Todd's Nursery. We've since handled our landscaping project ourselves, likely at a lower cost, and honestly, after witnessing their incompetence, we're glad we did. If this is how they handle quotes, we can only imagine how poor the actual service and timing would have been. Bottom line: complete lack of customer service, consideration, and professionalism. Don't waste your time requesting quotes from Todd's Nursery--look elsewhere for companies that value their customers and actually want to do business.

New owners and they are great!! Very helpful and just nice…read morepeople! Love the plants and produce. Excellent quality and price. We drive 60 miles each way just to go there.

A whole flat of strawberries went completely moldy in less than 24 hours after purchase. The…read morebusiness blocked us on social media rather than respond to a private inquiry or public comment after no response was received to the initial inquiry. I'm sure they will try to remove this review as well. Such a shame as we loved them before. Really terrible way of conducting business!

I recently had a bad experience with g&l gravel. I was purchasing a 130 lb aquamarine color stone…read more As I started to load it up in my car the owner came over and helped me pick it up and put it in the back of my hatchback. He tells me he wants me to grind three large stones into bird baths and deliver them to him on site at the place of business. I arrived two days later with the three large stones that I carved. One of them being the aquamarine one that I bought from them for $55 plus tax. The owner's wife tells me that there must have been a miscommunication because they don't want my bird baths. What!!! I had carved them beautifully and I delivered them They weigh approximately 400 to 500 lb.. I asked her what was going on-I was explicitly told that the owner wanted three of my bird baths.. obviously there's no communication between the husband and wife.. I had supplied many bird baths last year and the husband said we sold them all-The owner's wife tells me we had trouble selling them we still have some hanging around here.. yeah I didn't see any anywhere. If you're a vendor be careful! It was a real surprise and a real disappointment!!! Gerald Hartzell spanaway WA

** 5 stars for KAI ** KAI is absolutely amazing and a…read moreworkhorse. So friendly and helpful... literally working his *ss off. Had a flat while there and he helped fill up the tire so I could make it to a nearby tire shop.

Great for koi, pond and aqua garden supply and advice. Great selections…read moreGreat Great Great

Wow! This is a cool place! Here's what I love: First of…read moreall, the place is so cool! They have so many great things for decorating around the yard and pond, and most of it I have not seen anywhere else. Their koi are lovely, and what a selection! We have had our koi pond for over ten years, and have always heard great things about this place, but never got around to going there until last month. So happy we went! Love their selection of pond plants! I couldn't resist when we went there and have been thrilled with how well all of the plants have done since bringing them home! Most of all, they are knowledgeable and helpful! We had a leak in our pond and about a thousand questions. They know their stuff! No hard sell, no judging you on how you installed this or that, just great advice and helpful information. Yep, I am definitely a fan!

Had a great experience today. Staff was super helpful and friendly. Tons of great items at…read morereasonable prices.

it states on their signs 50% off of frames and cards in this that and the other it doesn't say oh…read morenot gifts I bought it Winnie the Pooh little 6 x 9 or something like that frame and it didn't come off half off when I told the girl that's how far she goes. Oh it's a gift it's not half off well that's wrong and then she started to sit there and argue with me and I said no give me the manager so that I could go over and show him. You wouldn't do nothing either so I'm not going back to the store. I'll take my business elsewhere.