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    NW Shower Solutions

    5.0 (2 reviews)
    Closed 7:00 am - 6:00 pm

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    5 months ago

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    4 months ago

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    Exceptional Glass - A full height return panel with the door hinging off of it, & an inline panel.

    Exceptional Glass

    (25 reviews)

    These guys were great. They were on time, polite, listened to what we wanted, did a great install…read morejob, left everything clean and tidy, and were relatively inexpensive. I would also call them "low drama." When the installers put on a different shower door handle than what we ordered, we called the office to ask if it could be replaced with the one we ordered. I talked with Chris about it, and he looked into what happened. He explained that even though they had ordered the handle we requested, their supplier had sent the standard package. He said he would re-order our handle and call us when it came in to schedule putting it on. True to his word, about a week later we got a call saying the handle had arrived and asking when we would like to schedule the install. A dude came out as scheduled, and installed the new handle in just a few minutes with a smile on his face. Would it have been better if they had noticed the handle order discrepancy before initial install? Sure, but mistakes are inevitable, and how they handled the situation was perfect. They have earned our trust as a result. We have already recommended them to someone else looking for a new shower door, and would definitely hire them again.

    More than a year after Exceptional Glass installed a shower door for us, I called their office to…read morereport the door was stiff, and hard to open and close. Chris came out the next day, at no charge. He fixed the problem and cleaned the glass before he left. Fabulous customer service! It is obvious this small business takes pride in their work.

    Speedy Glass

    Speedy Glass

    (108 reviews)

    Sullivan's Gulch, Broadway District, Northeast Portland

    I contacted Speedy Glass to request an online estimate for custom residential glass. They ended up…read morecalling me to say someone needed to come out to do the measurements. Great. On 3/9 a tech came out and did the measurements. He wrote everything down on what appeared to be a piece of scratch paper. I wrote down my email address for him and I was told they would email me the quote. A few days rolled by and I hadn't received anything. I ended up waiting until that Friday to call and ask if I would expect the estimate anytime soon. The gentleman said they were working on it and would have it shortly. On Monday 3/16, I had still not received anything. I ended up waiting until the following Friday, 3/20 to call again. The gentleman I spoke to said he would call me back but never got a call back. I have a pretty busy life so it's not easy to have to keep calling a business to get them to provide a service. I ended up calling again on Monday, 3/23. I told the gentleman who answered (sounded like he was working from home vs. a shop like the previous calls) that no one had gotten me an estimate and it had been over 2 weeks. He seemed genuinely apologetic that no one had gotten back to me. He located the estimate order but the tech had not entered any notes, which didn't surprise me considering he wrote them on scratch paper. I told the gentleman this was the last time I was going to call because this was my 3rd time calling. I re-verified my email address and he assured me he'd get a hold of his tech and get back to me. Today is 3/26 and I still have not heard from anyone. I will have to find another company that actually wants my business.

    Fast, quality work, good communication…read more They worked with me to get the insurance claim settled before the work even started

    NW Shower Solutions - contractors - Updated May 2026

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