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Clackamas, OR

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A Better Glass Shop

2.8 (19 reviews)
Closed • 8:00 am - 5:00 pm
Updated 3 weeks ago

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12 years ago

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7 years ago

Three trips and 5 weeks later I finally got my mirror back. Sadly, it took them that long just to trim 3" off of the end of a mirror.

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Bridgetown Window & Door

Bridgetown Window & Door

(106 reviews)

Parkrose, Northeast Portland

Last year, I called up Bridgetown to get a quote to replace some of my windows. Frank came out to…read moreassess and develop a quote. Realizing I wanted to replace all the windows and patio doors, I delayed a year and contacted Frank when I was ready. First of all, Frank is a joy to work with. He was always communicative, prompt and friendly. He offered for us to come out to the showroom and see the windows and doors in person. I went with the Milgard Trinsic Windows and Doors. Second, the install team was excellent. Every day, they arrived on time and hit the ground running. Having a number of contractors for projects over the past 5 years, this team has been the best. I moved out of the house during the project, but I stopped by daily and everything was always cleaned up and in order. Third, I really appreciated the effort and thoroughness on the last day of cleaning the exterior and especially the interior of the house. The team takes great pride in their work and you can tell that is 100% employee owned. If I had to say there was a down side, its you may be in for a wait when placing your order because their work is in high demand (the first year quote, I would have had to wait 4-5 months). Finally, the windows and doors are beautiful. What a difference this made in regards to temperature, sound, and clarity. Not to mention, the ease at using the doors and the contemporary narrow frame modernized our home. We could not be happier.

I had 3 windows replaced. Installation took one day and I thought it was quick. There was minimal…read moredisruption in the house, and the window areas were tented off to restrict any mess to those areas. The installers answered my questions and explained everything. One of them was damaged(I wouldn't have noticed). They installed it, ordered another window, and replaced the damaged one when the new one arrived at no charge to me. I love the windows. They are energy efficient and let in so much light!

Joe's Glass - New glass window installed!

Joe's Glass

(40 reviews)

It's been maddeningly difficult to find a company willing to replace a single broken window pane,…read morewithout replacing the entire window (frame, glass and all). It seems like every "window replacement" company out there refuses to just cut and install a new pane, even though doing so is one step in the process of total window replacement. Thankfully, Joe's Glass offers this service, and at a reasonable price. It took a couple weeks to get someone out to get me a quote, but once he arrived, the assessment was quick and pane-less. Afterward, a new window was ordered, cut and installed within two weeks. We were fortunate that this incident happened in the summer, as we've had virtually no rain for the month and a half it took to locate, schedule and execute a solution to our pane-ful problem. If it had been any other season, I probably would have been significantly more irritated and impatient. In regards to professionalism, price, promptness, and quality of work, Joe's Glass excels in all of these things. If all you need is some replacement glass, they're one of the few companies in the Portland area who will take on the job, and for that, I am eminently grateful. Just be aware that, depending on how busy they are, it may take some time before your problem can be assessed and addressed.

We had a GREAT experience with Joe's Glass. We had a small stairwell window with a failed seal in…read morethe lower half. After getting ridiculous quotes from a few companies, some who said we had to replace the entire window, Joe's came in with an extremely reasonable estimate. They were seamless to communicate with, very prompt and informative. After initial appointment, the replacement took about 15 minutes! Also, all the employees we interacted with were very nice, informative and polite. Hopefully won't need them again--but I'm recommending them to our neighbors in our hoa. Thank you Joe's Glass!

Clear Choice Windows & Doors

Clear Choice Windows & Doors

(57 reviews)

Our house was built in 1995 and the windows had been replaced once (according to neighbors) but…read morethey were very cheap quality. With the heat we've had the past few summers and then the snow that seems to be a yearly event now, we thought it was time to get a really good widow upgrade. We also wanted out house painted after installation and Clear Choice set that up for us as well. (See my review for Triple A Painting). What we loved most about dealing with Clear Choice Windows & Doors was the personalized service we received. They have a large selection of window frame materials to choose from and our choice of fiberglass was an easy one. It was explained to us that fiberglass windows are stronger than both vinyl and wood, making them incredibly resilient to weather and climate -- perfect for PNW homeowners. From start to finish, our team of window installers provided friendly service, excellent craftsmanship, and it took only two days to install the 10 new windows in our home. Before, during and after, the team cleaned up and kept the work site tidy at all times. There was minimal damage to our landscaping as well. We can feel a definite difference in the inside temperature of our house since the new windows were installed. Our AC doesn't seem to work as hard and it takes less time to cool off in the summer and to heat in the winter. The outside look is classy and fits well with the style of our house and the neighborhood. We highly recommend Clear Choice Windows & Doors if you're looking for new windows.

Don't use this company!…read more I have been waiting over a month for them to fix the door that they installed on Sept. 8th. We have emailed and called with little response. This was an extremely expensive door and it should work properly.

Everclear Windows & Doors

Everclear Windows & Doors

(2 reviews)

I recently ordered a piece of glass from this company. I worked directly with the owner/manager…read moreBrett. I took a sample of the glass that I needed so he would know exactly what I wanted. He ended up having to order the glass for me. When I received the glass, the style was correct, but the squares in the design were a noticeably different size. I went in to return the glass but Brett was not in. The employee on duty had to call Brett. Brett had the employee put me on the phone, and after I discussed the issue with him he asked to speak to the employee again. Once he hung up the phone he told me that he could return the glass but would have to charge me a 20% restocking fee. Rather than dispute this with the employee, I decided to call Brett the following day. He did not return my call, so I called again the next day and got a hold of him. He refused to accept that they made a mistake and tried to tell me that they did me a favor by measuring the glass that was needed and ordering it for me. I asked him isn't that their job to help the customer and he tried to defend himself by saying that some people call it in and handle their business over the phone. I continued to request a refund based on their mistake and he said he had other things to do and hung up on me. I will never patronize this business or recommend them to anyone. Brett also told me that he was fining me a good deal, and the glass shop 2 miles away had the same product for $16 less. I filed a complaint with the Better Business Bureau. I feel that no one deserves this type of service.

If I could give them a zero star I would! Customer service there is terrible! A Better Glass Shop…read morejust down the street next to 82nd drive is a much better outfit! Way better customer service, much quicker turnaround, and less expensive than Everclear. Overall, I will never give Everclear my business again, but instead will go straight to A Better Glass Shop!

A Better Glass Shop - windowsinstallation - Updated October 2026

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