Although the tech wasn't able to provide the service I needed, they steered me in the right…read moredirection by providing a wealth of knowledge and education on what to "ask" for while searching for a company to help with my windows! They taught me how to "fish."

Travis and his team did an excellent job installing the door I requested. A lot of other companies…read moreweren't willing to work with a door from Home Depot, but Willamette Valley Window didn't mind. They also gave me a very affordable price, were willing to work on a Saturday, and accepted credit card payments without charging an extra fee. I highly recommend them and would definitely use their services again in the future.

We had more than a dozen small to medium size jobs and were pleased when Jerry said he had…read moreexperience with all of them and suggested how he would fix each one. He is professional, reliable, skilled and a really great guy. We couldn't be more pleased with everything he did and will definitely call him again for future work.

Quick response and scheduling. Professional, sent a reminder the day of services and followed up…read moreimmediately after. Will definitely use again.

Our house was built in 1995 and the windows had been replaced once (according to neighbors) but…read morethey were very cheap quality. With the heat we've had the past few summers and then the snow that seems to be a yearly event now, we thought it was time to get a really good widow upgrade. We also wanted out house painted after installation and Clear Choice set that up for us as well. (See my review for Triple A Painting). What we loved most about dealing with Clear Choice Windows & Doors was the personalized service we received. They have a large selection of window frame materials to choose from and our choice of fiberglass was an easy one. It was explained to us that fiberglass windows are stronger than both vinyl and wood, making them incredibly resilient to weather and climate -- perfect for PNW homeowners. From start to finish, our team of window installers provided friendly service, excellent craftsmanship, and it took only two days to install the 10 new windows in our home. Before, during and after, the team cleaned up and kept the work site tidy at all times. There was minimal damage to our landscaping as well. We can feel a definite difference in the inside temperature of our house since the new windows were installed. Our AC doesn't seem to work as hard and it takes less time to cool off in the summer and to heat in the winter. The outside look is classy and fits well with the style of our house and the neighborhood. We highly recommend Clear Choice Windows & Doors if you're looking for new windows.

8/2026 Be very careful with the sales tactics at Clear Choice. The salesman blatantly lied to me…read moremultiple times, claiming that upgrading to a more expensive glass door insert qualified for an Energy Trust of Oregon rebate. After installation, I contacted the Energy Trust of Oregon directly and they confirmed this rebate program ended back in December 2025. When I confronted the salesman, he denied ever telling me about an energy star rebate, despite promising multiple times to help me with the paperwork. Watch out for fake financial incentives used to upsell you." I might add that when I contacted the salesman about his false promise he offered me he said he was going to meet with the owner and said "I'll make things right" he said he would send me an amazon gift card as compensation which never happened.

I was referred to Woodcrafters, and so happy to find this gem of a store in Salem. I needed to…read morepurchase some wood to create a pedestal for a new gas fireplace that was on order. I worked with Mike and got exactly what I needed for a great price. Their craftmanship is excellent and customer service was prompt and always good-natured. Fireplace Dimensions: 30x25 Fireplace Weight 280-lbs Hearth Size: 33.5"W x 27.5"D x 8"H Granite Tile Topper: 34"W x 27"D I'll be back to look further at what options they have for flooring and shelving. Highly recommend!

BEWARE! I was just alerted by Oregon Contractors Board that Joe Gengler dba Woodcrafters, has NOT…read moreBEEN LICENSED SINCE 2012! (You can verify this and file your own complaint through calling CCB) His old contract number was 65835 so use this for reference. How did I come to care about this information? I purchased several custom doors for a local clients' office space in Keizer. After Joe Gengler came to the job site and measured all the door openings for the "custom" doors. Joe Gengler told me it would be a 7-10 day turn around. (I have this in a text message) The first set of doors were delivered months later and with horrible gouges in the wood and unsuitable for a paint job. The painter refused to paint such terrible doors and rightfully sent them back. After they were "fixed" and finally painted and delivered to the job site, they all had incorrect hinge holes. When Joe Gengler sent his crew to retrieve them, they didn't tie them down in the truck, they all fell over and several glass panes shattered. This delayed the time sensitive project for many more days, even weeks. To his credit, he did agree to "remake" the doors but only after verbalizing his anger to me about how much it was costing him. The "custom" doors were delivered a second time after little to no voluntary communication from Joe Gengler. The second set of "custom " doors took several more weeks and I had to closely monitor the shop to shop transport and do my own quality control for the benefit of my client. Once the new and 2nd set of doors arrived, my contractor began the install. Much to all of our HORROR ...every single "custom" door was approximately 2 inches too short! At this point, the 7-10 day turn around I was promised was now exceeding 3 months and I STILL had no suitable doors to offer my client. With no return communication once again, I went down to Woodcrafters to see Joe Gengler. He promised me in person that he "believed in customer service" and would "make it right." He then promised to go look at the doors the next day. HE NEVER SHOWED. The following Monday I got a call from him saying that there was nothing wrong with the doors and they were "industry standard." (They were supposed to be custom) Then he proceeded to gaslight me saying that"the front door had the same 2 inch gap" which it obviously did NOT! He refused to replace or fix them. My client is out $2008 dollars from Woodcrafters and with no offer for repayment or replacement. Joe Gengler also offers "cash tickets" which includes no invoice for your project. We only received a phone call from the poor "accountant" claiming that we had a balance (which we promptly paid in the beginning) Now I'm understanding why he doesn't want a paper trail. Don't get caught up in this kind of loss. Please do yourself a favor and find another shop to deal with. If not for you...for the sake of not supporting local retailers who are swindling your friends and community. Thanks for reading! I encourage you to post your own issues w this business on social media so we can protect others.

Went in to get some trim for a project. Tony helped me get a good deal on a great product. I would…read moredefinitely recommend them for any home project involving doors or trim!

can't be bothered to give a in home estimate. was told to…read morebring in information and pick out a door, after explaining the situation of the placement of the door and matching others. Customer service, potential customer service sucked from the beginning.

We had three windows and a slider (Milgard Tuscany series) replaced this summer by Lifetime Windows…read more& Doors and I can't say enough good things about them. Their bid was far and away the best price of all the quotes we received for the same product, and they offered a nice discount for payment in cash. Their employees were hard-working, respectful, and fun - we enjoyed interacting with each of them while they were doing their work, from the design consultant to the installers, and the new windows look wonderful. We have a front door that needs replacement soon, and I definitely know who I will call when we're ready for that project!

Lifetime windows did a wonderful job replacing 3 windows. Competitively priced, experienced staff,…read moreand great communication. They worked fast and cleaned up after themselves. We painted the window trim ourselves as agreed in the contract. We had to wait for the order to ship to them before scheduling the job but that was ok with us since we were not in any rush. This company cares about their customers. They followed through with getting us a promotional gift card through Milgard Windows and also sent Clark Public Utilities the information to get us a rebate. We will definitely use this company again in the future. Wish we would have used them sooner.

I was referred here by Salem Door. I needed my front door lock replaced, but because of difficulty…read morewith the door hanging and the way the current deadbolt was, I couldn't do it myself. So, I called, and a very unpleasant man answered. He said someone would be out the next day at 8am to take a look. At noon, when no one had showed up, I called and the same unpleasant man didn't seem to care, saying only that there was a "break in" somewhere and they were dealing with that. OK, fine. Do you think you could have called me? An hour later some young guy shows up, looks at my door, and quotes me something like $300 for the replacement, and says he'll have to order the lock and that will take a week. Yeah... sure. I never heard from them again. No call, no one came by. I'm going to assume that the young guy never even ordered the lock because if he did they'd wonder why they have it hanging around, right? Right after that young guy left I called The Lock Guy. See that review, and call him if you want amazing service! Forget this place.

Covered all aspects and details of job before sending quote…read more Great price for the quality of work done. Attention to detail and work done by the installers absolutely impeccable.

Movers in Texas did not remove the glass shelves in my china hutch so when it was unloaded in…read moreOregon, one shelf was broken. I measured and asked Architectural Glass & Mirror to replace it. They had it ready fast and smoothed the edges of the glass so there was nothing sharp to get us. I took it home and while the glass was the size I requested, I had measured incorrectly and needed a teeny bit cut off all along one long edge of the glass. They didn't blink or complain--they recut the glass free and threw in multiple smiles to boot.

Great service for my farm house fixer upper needs. Gave them measurements and then went to pick up…read moremy order and wasn't sure I did it right (the window panes looked giant!). The office gal was so sweet and insisted that they would be happy to cut them down to the correct size, if need be. I did not end up having to do that, but having that option was sure nice. I am about to put in another "project order" today. They beat at least 3 other competitors prices in town.

He was great called yesterday at 6pm was here the next day had leaky faucet and a broke instahot he…read morecame removed the broke instahot replaced faucet fixed leak clean and nice thanks

Great service, timely extremely detail oriented. If you want the best contractor eddy is your…read moreperson. We will always use him for our co contracting needs.