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A-1 Glass and Mirror

3.1 (42 reviews)
Closed 8:30 am - 5:00 pm

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Todd S.

We had high hopes about this company based on their sales and showroom. the experience started out great. They scheduled a time for measurement, and that went well. Then they told us 3-5 weeks for install. Well, after we didn't hear anything at week 4, I called and they said the glass was damaged. They had to get another shipment, due the next week. Disappointed but we didn't want damaged glass. The glass FINALLY came in undamaged, after I called again to get an appointment set up. They came and installed and noticed the glass was cut wrong, so waiting again. Then we were told we had a difficult shower. We don't think so, but we did hire a so called professional. So, we waited another 4 days. They came to install and the guy had problems and blamed it again on a difficult shower. He installed the glass off centered, grout lines looked bad, metal corners over hanging and sharp, and a leak. We called and complained, and they said they would have to reorder glass again. Then I measured and found the glass was not square, so they schedule 20 minutes to come out and measure again. The installer walked in and said he will be happy to be done with this job. My wife told him she had an appointment and he cut her off, and tried to stop her from speaking. So, they didn't up ordering new glass, and they finally installed it correctly. Worst service I have had in 15 years. NEVER USE THEM OR RECOMMEND.

Display cabinet

I ordered some custom glass shelves and mirrors to turn 2 IKEA cabinets that came with wood shelves and a cardboard backing into display cabinets. Not only did A-1 give me several great price options, they were super nice and easy to work with. The glass and mirrors were completely flawless and now I can finally display my great grandmother's crystal. I've used A-1 several times and have always been extremely satisfied so I thought it was about time I write a review. I love the family feel of the business. I highly recommend them!

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1 month ago

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10 years ago

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8 years ago

They are the best!! They fix my shower doors!! They were leaking.

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Ask the Community - A-1 Glass and Mirror

Review Highlights - A-1 Glass and Mirror

I spoke to Alvina and Emily to coordinate my estimate and floor to ceiling bay windows in a sunroom.

Mentioned in 6 reviews

Read more highlights

Speedy Glass

Speedy Glass

(108 reviews)

Sullivan's Gulch, Broadway District, Northeast Portland

I contacted Speedy Glass to request an online estimate for custom residential glass. They ended up…read morecalling me to say someone needed to come out to do the measurements. Great. On 3/9 a tech came out and did the measurements. He wrote everything down on what appeared to be a piece of scratch paper. I wrote down my email address for him and I was told they would email me the quote. A few days rolled by and I hadn't received anything. I ended up waiting until that Friday to call and ask if I would expect the estimate anytime soon. The gentleman said they were working on it and would have it shortly. On Monday 3/16, I had still not received anything. I ended up waiting until the following Friday, 3/20 to call again. The gentleman I spoke to said he would call me back but never got a call back. I have a pretty busy life so it's not easy to have to keep calling a business to get them to provide a service. I ended up calling again on Monday, 3/23. I told the gentleman who answered (sounded like he was working from home vs. a shop like the previous calls) that no one had gotten me an estimate and it had been over 2 weeks. He seemed genuinely apologetic that no one had gotten back to me. He located the estimate order but the tech had not entered any notes, which didn't surprise me considering he wrote them on scratch paper. I told the gentleman this was the last time I was going to call because this was my 3rd time calling. I re-verified my email address and he assured me he'd get a hold of his tech and get back to me. Today is 3/26 and I still have not heard from anyone. I will have to find another company that actually wants my business.

Fast, quality work, good communication…read more They worked with me to get the insurance claim settled before the work even started

Bridgetown Window & Door

Bridgetown Window & Door

(104 reviews)

Parkrose, Northeast Portland

Last year, I called up Bridgetown to get a quote to replace some of my windows. Frank came out to…read moreassess and develop a quote. Realizing I wanted to replace all the windows and patio doors, I delayed a year and contacted Frank when I was ready. First of all, Frank is a joy to work with. He was always communicative, prompt and friendly. He offered for us to come out to the showroom and see the windows and doors in person. I went with the Milgard Trinsic Windows and Doors. Second, the install team was excellent. Every day, they arrived on time and hit the ground running. Having a number of contractors for projects over the past 5 years, this team has been the best. I moved out of the house during the project, but I stopped by daily and everything was always cleaned up and in order. Third, I really appreciated the effort and thoroughness on the last day of cleaning the exterior and especially the interior of the house. The team takes great pride in their work and you can tell that is 100% employee owned. If I had to say there was a down side, its you may be in for a wait when placing your order because their work is in high demand (the first year quote, I would have had to wait 4-5 months). Finally, the windows and doors are beautiful. What a difference this made in regards to temperature, sound, and clarity. Not to mention, the ease at using the doors and the contemporary narrow frame modernized our home. We could not be happier.

I had 3 windows replaced. Installation took one day and I thought it was quick. There was minimal…read moredisruption in the house, and the window areas were tented off to restrict any mess to those areas. The installers answered my questions and explained everything. One of them was damaged(I wouldn't have noticed). They installed it, ordered another window, and replaced the damaged one when the new one arrived at no charge to me. I love the windows. They are energy efficient and let in so much light!

A-1 Glass and Mirror - windowsinstallation - Updated May 2026

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