We had a GREAT experience with Joe's Glass. We had a small stairwell window with a failed seal in the lower half. After getting ridiculous quotes from a few companies, some who said we had to replace the entire window, Joe's came in with an extremely reasonable estimate. They were seamless to communicate with, very prompt and informative. After initial appointment, the replacement took about 15 minutes! Also, all the employees we interacted with were very nice, informative and polite. Hopefully won't need them again--but I'm recommending them to our neighbors in our hoa. Thank you Joe's Glass! read more

Joe's Glass was extremely helpful when I had several windows broken by vandals a couple years ago and not to my credit did not give a review then. They responded immediately and did a great job for a reasonable price. read more

It's been maddeningly difficult to find a company willing to replace a single broken window pane, without replacing the entire window (frame, glass and all). It seems like every "window replacement" company out there refuses to just cut and install a new pane, even though doing so is one step in the process of total window replacement. Thankfully, Joe's Glass offers this service, and at a reasonable price. It took a couple weeks to get someone out to get me a quote, but once he arrived, the assessment was quick and pane-less. Afterward, a new window was ordered, cut and installed within two weeks. We were fortunate that this incident happened in the summer, as we've had virtually no rain for the month and a half it took to locate, schedule and execute a solution to our pane-ful problem. If it had been any other season, I probably would have been significantly more irritated and impatient. In regards to professionalism, price, promptness, and quality of work, Joe's Glass excels in all of these things. If all you need is some replacement glass, they're one of the few companies in the Portland area who will take on the job, and for that, I am eminently grateful. Just be aware that, depending on how busy they are, it may take some time before your problem can be assessed and addressed. read more

Just wanted to say thank you to Casy! I came in with a piece of plexiglass needing to be cut to fit a portable ac hose. When we got there, the guy at the front desk (didn't catch his name) opened the door for us and was so nice. Not only did Casy cut it PERFECTLY, he was extremely professional and kind. So glad to have found these guys! Thanks again. read more

Joe's Glass - Windows Installation Near Me - Clackamas, Oregon

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Joe's Glass is nice to work with and easy to communicate with, but if you're dealing with non-standard windows, be prepared for potential issues. While the installation team was polite and acknowledged challenges with arch windows, multiple visits were required due to measurement errors and unexpected complications. The most frustrating issue was discovering--midway through the project--that drywall around a large arch window needed to be removed. This was not mentioned during initial measurements, and only after returning with an incorrectly sized window did they inform me that the drywall had to come out for them to remeasure and proceed. I removed the drywall myself (carefully), and they did install a nice-looking window, but I had to pay $1,200 for drywall replacement. When I asked for a discount, considering the drawn-out timeline and additional costs, they refused any compensation, stating it was an unforeseen condition. After escalating via email, I received a call where I asked to split the cost--but the person on the phone (who later claimed to be a co-owner) flatly refused, which felt dismissive and a bit sketchy. Bottom Line: Good for standard windows Non-standard jobs may involve extra costs and delays Lack of accountability for unexpected expenses If you go with Joe's Glass, budget for surprises and clarify all potential structural modifications upfront to avoid extra costs. read more

Completely satisfied with my experience with Joe's Glass Company. During the wind storm a few weeks ago, one of my huge windows was broken and completely shattered. I had multiple quotes for the replacement. Joe's Glass was not only one of the quicker installation times, but also more affordable. I was given a month minimum for installation timeframe for my window replacement. Can you imagine having a board up in your living/kitchen nook area for that long?! Needless to say, I was super excited to get a call saying my window arrived sooner, and was available to be installed if I was available. Feels fantastic to finally have my window replaced! Your office and field team, were all very helpful, friendly, and professional. I Would definitely recommend to other people, and have them back again, for any future window needs! read more

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Note: I have never had service with Joe's Glass. Just saw a Joe's Glass van stopped at a red signal today near 170th and Farmington. First, the driver tossed out a smoldering cigarette. The driver then proceeded to unabashedly hock 2 loogies in the direction of the car right next to him who was also waiting at the signal. Take from this what you will. read more

I would highly recommend Joes Glass. The second time I asked them for service an issue developed but this company stepped up to the plate and promptly resolved the issue satisfactorily! Also the work they did was outstanding. This is an honorable, reliable and ethical company and I plan to continue using them for my glass needs. read more

I was able to get my actual double pane window glass replaced without having to remove the whole window and house framing. I saved thousands of dollars replacing 2 window panes instead of the whole window unit. Actual replacements probably took a half hour total! Thank you! I definitely will be using your services for the next windows that go bad.... read more

I did receive a call the afternoon after posting on Yelp. We had a great conversation about what occurred and he took full ownership of the mishap. I did receive my quote, and I also received a call and email follow up from my questions about the quote. I'm very happy with the communication. We are in the initial stages of the glass repair (still obtaining quotes) so I don't know when we will have the work done but I will follow up. read more

Last summer, I requested a quote, signed a contract and put down a deposit. Joe Glass did not honor this contract. I asked repeatedly for them to do a new estimate if their previous quote was too low. But they just ghosted me and would not have anything to do with me. Don't assume that they will do your job until they've actually done it. read more

the guys that came to do our glass replacements were great! very clean courteous and wore masks for covid per our request(the entire time). place was left very clean and the price was right in line as well! read more

Very prompt. Very courteous. Would recommend to anyone! Joe the owner was on time when he said he would be there for estimates. Provided an estimate via email within 24 hours. Signed and paid the contract and his team came back to do the work within a week. His team came to replace a door pane for my sliding door and to replace missing and damaged screens. They were so quick they were in and out with no mess left behind. Thank you Joe's Glass for being so kind and professional! read more

Joe's Glass - Replacement glass pane for sliding door by Joe's Glass - Windows Installation Near Me - Clackamas, Oregon

As a property manager, I've used Joe's Glass on a few occasions throughout the years. But I won't any longer. Here's why; I sent Joe's Glass to a rental property to replace two broken panes of glass in an overhead garage door. They did so...and when I went to assess their work, I opened the garage door...and to my dismay, the two panes of glass broke as the door opened. I called them asking them why they replaced the panes of glass when it was obvious to them that the door was not working properly. The technician told me himself that he knew that the door wasn't working properly, as the top panel 'flopped about and the door wasn't opening smoothly'. I asked him why he didn't report this to me. He said that people have them frequently replace glass panes all the while knowing that the door doesn't work properly. Well, if he had relayed this to me, I certainly would've halted his replacement. And instead of calling/texting me to give me the opportunity to say halt on the job, he turned on me stating that I should've already known that the door was broken. Then, he tried to make amends, offering to go back and do it for $275, but that he'd have to get permission to do so first. I waited on line to talk with the boss. He came back to say that they will NOT do any such thing. Hmmm, poor customer service to say the least! And goes to show you that even with a history, no consideration is given by this company. Not good business practices at all!! read more

I have used Joe's for my house and also my business. They are very responsive, caring and easy to work with. I appreciate all their help.

We were subjected to this company through our apartment management. They were sent to repair a crank window in our 6th floor apartment that stopped cranking shut. They came out once and said they could do the work but needed to get parts. Then they called and said they needed to come back again for serial numbers on the window. When I called to schedule a time for their return the guy thought he was speaking to the apartment manager and said " Is your tenant whining about the window." I was shocked. They also scheduled and cancelled several visits with no regard for the inconvenience this caused. They eventually sent out two young guys who couldn't seem to make heads or tails of the repair needed but they still claimed they could do the work. Weeks went by and we heard nothing back from them so, our apartment manager called to inquire where they were at in the process...They called her back and said the repair was outside their scope. Wow! Thanks for letting us know! I would not recommend this company. read more

I was referred to Joe's....they were one of the few to return my call but the only one willing to come give me an estimate. My patio door was shattered and is an oversized door which makes for a difficult removal and install. Ken the installer was fantastic, professional, respectful and I appreciate the effort made. I would recommend Joe's Glass to anyone that wants the job done correct and worry free. Thank you, I will use and refer Joe's to anyone. read more

I did not have work done, so I don't know their quality of work. However, I scheduled an appointment & had it confirmed about a week before the date (last Friday). I received an email (not a phone call) about 20 minutes before they were supposed to be arriving for my scheduled appointment (Thursday), stating that they could not come out for the appointment as they don't work on homes pre-1978 because of lead. This is a legitimate reason, obviously. However, it was incredibly rude for them to not take the time to read my clear first email, which stated that my home was built in 1947. I found this company to be thoughtless, discourteous, and disrespectful of my time. read more

The 2 stars is because he is friendly and was on time. So we are looking at getting windows and called Joes. Joe came out the same week, and was very friendly. He went through the house taking measurements. Even said we could possibly save some money if we just replaced the glass instead of all new windows. This was cool we thought. Someone finally not trying to sell us new windows only, just to make a buck. It took about an hour. When he left he said he would get back to us with 2 estimates, one for all new glass, and one for new windows, and it should only be a few days. This was a Wednesday. We had not heard anything by Friday, but also realized he did not take down our email to send the estimate. I called and left a message requesting he give me a call back if he needed the email, as we were not sure how he delivers the estimate. Well, we are now a month later, and still have heard no response. No call. Voicemail. Text. Letter. Nothing. We ended up going with another company. So while I can't say the work was good or bad, it was disappointing not to even get an estimate, as we were excited to probably work with someone who is local, was looking for ways to save us some money, and who was very friendly. I have no doubt he provides good work based on the comments here (and it's one of the reasons we contacted him) but unfortunately we were not able to get past getting an estimate. read more

If you are looking for a good glass company call Joes Glass first. I had a very good experience with them. It started with Elizabeth's customer service skills and friendly attitude. She is kind, courteous, knowledgeable, and genuinely wants to help people. Joe came out to quote me for the work I needed. His quote was very reasonable. He came across to me as an honest hard-working and friendly person. On the day I was to have the install, Joe's son and another employee came to do the work. Super nice people. All of the employees I worked with at this company were friendly and courteous. The work was done in a timely manner and done very well. I would recommend them to anybody and everybody!! read more

Recieved an undetailed estimate via email for my rental house that is literally blocks from them. Called and spoke with Julie and asked for more details, she said she would clarify and call me back. Waited a week, called again requesting more details, again, Julie said she would call me back... another week later. I call again, shared politely that I was really disappointed in the level of customer service, and that my tenants needed this done quickly now because its freezing. She apologized and said Joe would call me. 48 hours later, no call. I would give less than a one star if I could.... read more

I cannot say enough good things about this company and its staff. I met the owner initially, and he helped me prepare for the winter before I committed to replacing my three pane glass door. Then, when I hired his firm, Sheila, the office manager, was always helpful and cheerful, and his employees were the best! Each one was friendly and polite, respected all the virus restrictions, and went the extra mile to make sure the job was done correctly. They truly went beyond the expected of just replacing the existing door, they replaced a new screen that had a scratch in the paint, adjusted everything over and over, and even created a border where there was a gap in the carpet from the previous door frame. Thank you for an excellent job. I just wish you could fix everything in my house! read more

I would recommend Joe's Glass to every one. The nicest office staff I have ever had the chance to deal with. Joe is a great guy, his price is fair and the work is 2nd to none. It is important to always hire contractors who are licenses bonded and insured. Thanks guys, -The German read more

Another happy review of Joe's Glass. We've had them replace a single window in Portland during the height of the non-call-back out of control real estate bubble and they were happy to oblige. We then had them replace multiple windows in a vacation home which required a long drive for them for the estimate as well as the replacement. Again they were helpful, responsive, and completed the job with no fuss, mess or drama. Their suggestions are made with your goals and budget in mind. Can't say enough positive about them. A family run local business. read more

I had them out for an estimate for some replacement windows. Given his comments, I he'd get back me to me pretty quickly, but no one ever called back. About two weeks after that I called them, and the receptionist said they would not do the work, but she didn't know the details as to why and would call me back - but no one ever called back :-( I feel 1 star is more deserved, but given the unknown here and that I didn't call back again, giving them 2 stars. read more

Very impressed!! I read the other reviews about Joe's integrity and was blown away by the good pricing and service. Joe showed up as promised for an estimate and returned to fix about 12 window ballasts on my vinyl sliding windows, and replace a window pane that had lost it seal. He also replaced a pane of glass in my garage door and made 4 screens for me. Not only was the work professionally done, but it was quoted at a very fair price and everything was done on time as promised. Would highly recommend Joe to any friends or family. read more

Gave these folks a call and received great service from the very first moment. Ordered a replacement window and they even saved me a bunch of cash by helping walk me through removing the window so I could bring it to them for an exact measurement. Clearly, these guys are honest and hard working and it shows. They've earned themselves a new customer. read more

There was a bit of back and forth figuring out which model we were quoting on and how to fit a standard sized door into my non-standard house, but once we decided on one and ordered, it didn't take long to schedule install and after a couple weeks wait it was installed in under 3 hours. Good estimate/consult to install experience. Would use again. Plus, best price I found, and discount for paying by check. read more

Thank you Joe's Glass for helping me resolve a major issue!!! When no other glass company would take on the challenge or repairing/replacing a small leaded glass window pane you guys proved to me that you are the best in the biz! I researched other glass companies for nearly 2 days, all others said no, and this company came to the rescue and is by far the best in their trade in my opinion! Will definitely recommend to others!!! read more

Can't recommend highly enough! Came to check a broken glass and a window with a failed seam. Instead of just charging me, he and his office worker told me Millguard windows have lifetime warranty and that they should all be covered. Could save me big bucks! He took measurements just in case they don't and saving me another house visit, etc... Joe was super nice, informative, and punctuational. No charge to drive over but ended up saving me lots of money!!! Honest business HIGHLY RECOMMEND read more

Joe's glass is great! When a bb went though one of the windows in my house, I was at a loss about which business to contact to fix it. After striking out numerous times, I was pleasantly surprised by the fast response from Joe's. We quickly set up a time for them to measure the window, and after the glass came from the factory, the install took less than 30 minutes. Thanks Joe's glass for fixing my window! read more

My wife hired this company to replace 3 windows on the front of our old house. Quoted for one thing what we got was another. Terrible communication and clarity . They reused window trim that was meant to be replaced and in the process broke trim pieces leaving us to patch and then had the balls to send us to collections for withholding $100 due to the cracked trim. Avoid at all costs , horrible experience read more

They charged over $1100 for about a 3'x4' kitchen window. Said it was an "odd size" so it more expensive. Told me it would be polarized and I wouldn't even need blinds (gets a great deal of light) bit it was just a standard window, no polarization. Later I had Millguard windows installed through my entire house and the contractor showed me how they installed it very crooked. They didn't use any insulation. Didn't replace the cedar shakes or paint the outside that they had to tear off. It was so poorly done I had to pay full price for an actua l professional to do it right. They really scammed me. After taking to others, the owner used to be more hands on wo th the installs but now just hired young kids to throw them in and doesn't care if their done right. Do some research and avoid these guys. I recommend a general contractor that also does windows so they'll do the WHOLE project. And do it right. This was a big learning experience for me. This place should not be in business anymore. I really think he should step up as a business owner and contact me and figure out a way to remedy this. It's been well over a year, he called me on Christmas Eve demanding even more money which I gave. Now after having a real contactor install the window level, insulated and properly done I have well over $2000 invested in this basic little 2'x3' kitchen window. I just wish in some perfect world this guy would contact me and admit he owes me a window at least. But I doubt that ever happen unfortunately. But I know plenty of homeowners that now know not to call them and fortunately there's places like Yelp to state my case and hopefully warn others not to let this happen. read more

We hired this company off an internet referral, and we have just finished their 2nd large job, and they did great. Good with my tenants, clean, started on time and finished on time at the price they quoted. Good people. S. Renwick read more

I had an appointment today and the company was a no-show. I scheduled a week ago, had a phone call reminder, as well as an email reminder from the company stating the hour window that they would be at my home. I waited an additional hour beyond the window, and then I called the company to see what happened and cancel. The woman who answered the phone, Theresa, had zero customer service skills. I let her know that, unfortunately, they were a no show, to which she responded, "they are running behind". I can understand that happens, but when I said that it would have been nice for someone to call and let me know that, her only response was that my appointment was a two hour window, to which I responded no, I'm looking at the email you sent me and it clearly states the same one hour window that I placed on my calendar when I scheduled the walk through. She then told me, "Well your appointment is cancelled now." Honestly, had she just apologized for the inconvenience I would have waited longer for them to show up. There are many companies to choose from for windows, and I'm sure that this company may do a great job, but when you are treated poorly by the scheduling department, that's just unacceptable. read more

Joe's Glass did an outstanding job for us! Wonderful customer service, quick turnaround, easy to work with! We will definitely use them again. C. Hill RE/MAX equity group read more

From the free estimate visit to the installation, excellent friendly service. No mess left behind.

Joe and his team are passionate about customer service. If you want quality, communication, support, promptness at a fair price - no worries with these guys. They exceeded my expectations. read more

Time frame: end of summer 2016 to Oct 2016. I wanted to change out two aluminum frame sliding glass windows to picture windows to enhance the beautiful view. The son came out, did an assessment, said they couldn't get started for two weeks. Not a problem. I received and accepted the bid. Until I fired the company two months later, I never heard a word from Joe. I did all communications via email, just for the record. I owned my own dental practice for 30 years, same with my home. I've remodeled my home, new roof, repainted the exterior requiring 4 coats of paint for the faux texture, appliance repairs, etc. All superior work. Dental offices deal with all kinds of business: Cleaning, maintenance. repairs, plumbing, etc. Joe's Glass is truly the worst company I've ever dealt with. That's a fact. Nothing was getting done, no one was responding to my questions. Finally (past the two weeks) an installer came out to assess. He determined he would have to make custom frames at double the cost. Fine, great, let's get started. Nothing again. I started emailing: What's going on? Is Joe in jail? In the hospital? All of the workers quit? Are you going bankrupt? No responses. For information about the windows themselves I had to track down that company. Finally, I was given a scheduling date for installation. That morning the mystery man "Joe" called with a "the dog ate my homework" call. "The glass company broke the windows this morning, I'll have to call you back this afternoon.", and hung up. "What?" A company that makes a living putting two pieces of glass together breaks them, then doesn't know when they can put two more together before they call him with the bad news? I didn't believe him for one second. Joe didn't call me back as he said he would. Surprise, surprise. After two months of this, not two weeks, I sent an email firing Joe. No response from that guy, but a day or two later I did get one from the woman that answers the phone: "Sorry we could not help you!! Have a nice day" ( I have that email) read more

We called Joes Glass to repair a broken window. They were there within an hour and fixed our window efficiently and neatly. The fellow cleaned the new window and cleaned up broken glass on the floor. The price was reasonable. The installer was very courteous. We would recommend this company to anyone. read more