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    NW Maids

    4.0 (212 reviews)
    Open 8:00 am - 5:00 pm

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    Response quality

    Excellent

    Services - NW Maids

    Commercial deep cleaning

    Commercial move-in or move-out cleaning

    Commercial standard cleaning

    5 More Services

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

    Regular home cleaning

    Post-construction cleaning

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    Recommended Reviews - NW Maids

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    Clearly not vacuumed.
    Sarah C.

    We called NW Maids for a move-out cleaning at the last minute. We had originally planned to do it ourselves, but after a long difficult move out we just didn't have it in us to clean. We were excited that they were able to send someone out the next day! The maids showed up on time, even gave us a 15 minute notice for arrival like we asked. However, they showed up in a busted van with plastic taped over broken windows. We didn't even know who they were or if it was legitimate until they told us details only the company would know. We had specifically asked for a good vacuum since we had carpet cleaners coming out the next day who wouldn't do the carpet cleaning if the floors weren't vacuumed. Unfortunately, they didn't even appear to have vacuumed. Corners had crumbs/lint/stuff and there were zero vacuum lines. They did not sweep before they mopped, either. Tons of stuff on edges and in corners. It made a gross mess in areas mopping over crumbs (we have small kids, the floor is usually riddled with goldfish crumbs). They used a lot of water "mopping" and we had to grab some towels to soak it up as to not damage the flooring. When I walked through the house in socks after it was dry, the socks were black. It was definitely not clean. They didn't dust ceiling fans (we did not have vaulted or high ceilings). They dusted nothing. They didn't clean appliances (an advertised service for the "move-out clean" package). Everything else was done half-a$$ed if at all. They didn't clean the sink, any bathroom fixtures, windows/sills, they did absolutely zero dusting. The house looked awful and they were TERRIBLE coming to a resolution. They charged us $500 and only a $150 refund - for literally doing a terrible job and missing NUMEROUS areas they promised to clean. I do not recommend and if you value a good clean or return of your full rental deposit, use anyone else. This company felt like a scam through and through. They offered to send someone back to fix it, but we didn't have time to do it as the carpet cleaners would be in first thing the next morning. Additionally, the confidence we had that they could handle this was entirely gone. They would not discuss this on the phone and kept ending conversations on the phone so they could text. Terrible work, terrible service. We are now disputing with our financial institution. Save yourself the hell and hire someone else. Anyone else.

    The top of the fridge was left like this.
    Leah P.

    If I could give less than one star, I would. You may notice that I wrote a 5-star review about a year ago. At that time, Natasha was our cleaner and did an immaculate job. I had such a good experience, I figured I could count on NW Maids when I was moving out of my townhome rental. Unfortunately, I was and still am deeply disappointed in both the work and the customer service. I had scheduled a deep clean (for moving out) for my 3-bedroom, 3-bathroom townhome. When I arrived the day after the cleaning was scheduled, I was shocked to see the floors had visible debris and dirt, the baseboards and window sills were not even washed down. When I emailed to express my displeasure in the work, they offered to come back. However, as I was emailing further, they continued to list things they "didn't clean" as part of their deep clean package. This included: cobwebs on walls, anything more than a light dusting on blinds (apparently due to liability), and laundry rooms. Last year, Natasha came out and was washing the walls, and everything was sparkling. They did not clean the inside of my cabinets, the kitchen counter was not wiped down, the top of the fridge was only half-dusted (looked like only what someone could reach). After they told me all the things they weren't going to clean, I asked for a refund. They offered me $40 back on a bill of $319. I responded that it was actually rude to offer such a measly amount on such an unprofessional and half-assed job. They came back and gave me 50% of my money back. Now, because I stupidly believed they would do nice work and scheduled them just 3 days before my landlord came to inspect, I have to try and find another company who will clean all the spots they missed. I will never recommend NW Maids and I will never work with them again. I hate writing bad reviews but they made this so much more stressful than it needed to be.

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    26 days ago

    NW Maids arrived time and provided an excellent service. I am very impressed and please.

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    Emily A.

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    9 months ago

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    Maria D.

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    10 months ago

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    5 months ago

    Jeannie has been a huge help - I never thought I would feel fully unpacked or organized, and thanks to her I finally do!

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    Maria D.

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    2 years ago

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    8 months ago

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    Maria D.

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    9 months ago

    Dahlia always Does a great job, I recently had a stroke and she was great at whipping my place back into shape.

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    Emily A.

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    1 year ago

    The lady that came out to clean tackled a large house with speed, efficiency and was very thorough! I hope I'm able to get her every time!

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    Jes V.

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    9 months ago

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    Maria D.

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    2 years ago

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    Jes V.

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    10 months ago

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    2 years ago

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    Maria D.

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    2 years ago

    Requested a clean up and got a whole lot more-- wood floors now shine and the place smells clean now -cheers al

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    Maria D.

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    2 years ago

    Came on time, fast customer service and maid was very communicative and willing to work around your stuff or you

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    Maria D.

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    2 years ago

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    2 years ago

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    2 years ago

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    Jes V.

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    3 years ago

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    Kelda S.

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    3 years ago

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    Jes V.

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    5 years ago

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    Emily A.

    Thank you for your kind words Leah! We're happy you're impressed. :)

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    2 years ago

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    Jes V.

    Helpful 1
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    5 years ago

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    Albert J.

    Helpful 5
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    4 years ago

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    Shanique B.

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    3 years ago

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    Jes V.

    Helpful 1
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    4 years ago

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    Felix M.

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    2 years ago

    She worked very hard and readily performed extra chores . Smiled. She was handy with the dog as well! Top service!

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    Jes V.

    Helpful 1
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    2 years ago

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    Maria D.

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    4 years ago

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    Shanique B.

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    5 years ago

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    Albert J.

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    3 years ago

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    Jes V.

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    2 years ago

    Was able to get them booked quickly and on a short time frame. Home was very clean and you could tell they really took their time.

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    Jes V.

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    3 years ago

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    Kelda S.

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    5 years ago

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    Albert J.

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    4 years ago

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    Kelda S.

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    5 years ago

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    Shanique B.

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    5 years ago

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    Albert J.

    Helpful 1
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    3 years ago

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    Kelda S.

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    4 years ago

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    Chrisonique B.

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    6 years ago

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    Albert J.

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    3 years ago

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    Jes V.

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    NW Maids Reviews in Other Languages

    Ask the Community - NW Maids

    I might not be able to afford your comprehensive cleaning service at the moment. Do you have any alternatives?

    Yes, if you would like to spend less money but still have your priority areas cleaned, we offer an hourly cleaning service to fit your needs. Also, take note that you can save money by getting a discount for a regular weekly, bi-weekly, or monthly… Read more

    Do you send the same maids every time?

    We put effort into sending the same maids you like, which is not always possible due to various reasons including sick leave and vacation days. In those cases, we have to send a substitute house cleaner, but you can be sure each maid we send is a… Read more

    Can I decide which part of my home in Ballard I want to have cleaned?

    Hi Steven, Our prices are based on the number of bedrooms and bathrooms in your home. Since homes with more bedrooms tend to have larger common areas (kitchens, hallways,… Read more

    My house in West Seattle is in dire need of thorough cleaning. Do you offer deep cleaning services here?

    Yes, we offer deep cleaning services across Seattle, Shoreline, Capitol Hill, Ballard, Queen Anne, Wallingford, Bellevue, and surrounding areas.

    Are your cleaning services eco-friendly?

    Yes, feel free to request a green cleaning service and we will bring our own eco-friendly cleaning supplies.

    Might be a strange question but do you give cleaning classes - a group of moms are interested in how to quickly and effiecently clean our homes?

    Yes of course I give classes individually or bring another mom with you. I train both of you good

    Don’t See Your Question? Ask Away!

    Review Highlights - NW Maids

    I booked NW maids for a move-out clean and was very happy with the results.

    Mentioned in 4 reviews

    Read more highlights

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    Tula's Cleaning Service - Expecting my 2020 full of hard work and success!!

    Tula's Cleaning Service

    (41 reviews)

    Licton Springs

    I have tried for well over a week to have the owner confirm that she is insured & bonded…read more After several delays & her trying to just schedule a cleaning, I asked - 3rd time for proof of insurance & her bond. Tula asked to meet me to show me her insurance & bond bc they are 'dealing with many scammers & unsolicitors'. While not super convenient, I agreed to meet, saying that it was important for me to first verify her insurance before hiring her. She then replies: 'Let me tell you that we are small family company, we have only 4 people working. And to be honest, we are same as other cleaning peoples, struggling to find clients, also dealing with issues that we face everyday. We do make mistakes like breaking peoples stuff, using wrong products we don't have to use etc. if you're thinking that we are not trusted,or dishonest, we can't work together in the future even if we show you an insurance and bond.' If you're the owner of a business, you should be able to quickly provide proof of your the insurance and bond you say your business has. Doesn't seem like Tula is willing to do this for some reason. I don't appreciate tactics like this that have wasted a lot of my time and also made it seem like my request was unreasonable, or that I don't trust them. How can I trust a business if she can't even provide documentation that they are insured and bonded as they say they are?! Thanks, but no thanks.

    Wow! I was super impressed with this place. They were super responsive when it came to answer my…read morequestions and getting my set up, which I appreciated. I specifically wanted some deep cleaning of my appliances and some baseboards throughout the house which I moved into, that wasn't cleaned before. Got an appointment set up and the cleaners came. They spent about 1.5 hours getting everything done which seemed super quick to me. That included cleaning my bathroom, baseboards, laundry machines, dishwasher, oven, toaster oven, sinks, kitchen, and living room (including vacuuming and mopping). They were so fast and efficient. The rates are super affordable ($50/hr per person) and I ended up paying around $230 for everything. Overall, I definitely recommend this company for any cleaning services. They exceeded my expectations in terms of how clean my appliances are. I appreciate that they listened and took care of everything I mentioned. I will be using them again in the future for any cleaning needs.

    NW Maids - homecleaning - Updated May 2026

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