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    NW 4x4 Outfitters

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    11 months ago

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    LINE-X of Silverdale

    LINE-X of Silverdale

    (8 reviews)

    I would like to give them a good review, as the job they did on one truck bed was decent. But their…read moremanager, John, is unprofessional and disorganized, also unbelievably insulting and arrogant. The shop seems to be a sort of shambles, which is hard to understand since every time I've been in there they are all just standing around smoking cigarettes. Also, right now there is no Line-X product available due to shortage. You'd think they could use that leisure time to help the business... I spoke to John the manager on multiple occasions and he was always rude and made it obvious he didn't care or ever remember our prior conversations. He lost an appointment for more work I scheduled after my first job, and he actually had the nerve to tell me he didn't care it was lost because the work wasn't that important to them. I tried to reach out to the owner directly several times because John the manager's behavior was so offensive, and I couldn't believe they would act like that in the face of another $10K worth of work. But I just got the runaround games from him and was never able to reach the owner. Bill Young, if you own this business and care, do something! My advice: support a business that treats customers right. I'd rather drive all the way around the Kitsap Peninsula to give my money to another Line-X shop than tolerate this kind of ridiculousness.

    Great service. Our vehicle was done when they said it would be. Provide great warranty as well.read more

    Auto Trim Design - Chrome delete

    Auto Trim Design

    (55 reviews)

    I always wanted a front and rear camera in my Lexus 450H SUV but have concerns over getting it…read moreproperly installed. This business was recommended by my auto mechanic. My primary concern is that an improper installation could affect the integrity of my side curtain airbags which shoot off from the A pillar all the way down the interior roof line. I believe it is dangerous to tuck wires using tools that come with self install packages because they most certainly will be in the path of the air bags. A professional installation is well worth the price in a case like this. I believe the only way to professionally install these is to do a partial tear down by removing the A pillar cover and releasing the ceiling panel on one side of the car. Their installation charges were reasonable after subtracting out the retail cost of my cameras; so I had concerns if that would cover a proper partial teardown. I called and requested them to send me a couple of camera system options they sell as I preferred them to install a system they are familiar with. I also made an appointment for the installation. The camera system I selected was the Momento M8 Max 8400. When I arrived, they had the estimate in their system, but not the appointment I made. Fortunately, they were able to accommodate me during that visit. I asked to speak with the tech. I met the tech and he said he has installed these for many years. I asked the tech to walk me through how he plans to install the cameras and he explained everything he planned to do. I requested photos of the install while the panels were removed which the tech took. Upon completion of the work, they emailed me the photos taken by the tech and the salesperson helped me setup the camera app on my smartphone before I paid them. The tech removed the A pillar panel and released the roof panel and ran the wires behind the air bag devices. The installation was extremely professional. When I raised my rear tailgate, there were no visible wires as the tech ran them inside the factory cable housing connected to the power rear hatch opener. There were no visible power connections to the camera as those connections were made inside the paneling below my dashboard with photos provided. The end result is that it looks like the cameras were always part of the SUV installed at the Lexus factory. This business greatly exceeded my expectations.

    Always on time & on budget at a competitive price! And knowledge staff. Great choice!read more

    NW 4x4 Outfitters - autocustomization - Updated May 2026

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